Justin Dwyer
Justin Dwyer at DePaula Ford
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Justin Dwyer

Service Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.7
702 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

24 yrs, 5 mos

Specialties & Trainings

Senior Master Mazda

Senior Master Ford

4.7

702 Reviews

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702 Reviews of Justin Dwyer

December 22, 2024

Dealership Rating
Employee Rating

Justin explained the work needed to be done, completed the job and got it back as quickly as possible. More

by Ml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 20, 2024

Dealership Rating
Employee Rating

Luis was great with me! He did go up above and beyond and out of his way to help me! Truly appreciate it More

by Zehra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

December 19, 2024

Dealership Rating
Employee Rating

30+ percent higher in service and parts than other Ford dealers. They just was supposing able to get my car back sooner, which did happen, but still later then told. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cashier was nice and courteous.

December 18, 2024

Dealership Rating
Employee Rating

Luis is the best service advisor at Depaula Ford! I stopped in last week without an appointment to get an oil change and tire rotation. I thought I would have to come back at a later date but Luis m More

by John F
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 13, 2024

Dealership Rating
Employee Rating

Great service! Very efficient! Friendly and Very responsive! Highly recommend! Thanks Chance and Justin! Appreciate you both! More

by marisamultari
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chance Guild

December 11, 2024

Dealership Rating
Employee Rating

They were very accommodating, fast service and sales, helped me navigate a challenging situation with ease, with a courteous and experienced staff. More

by addiejennelaw
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

December 04, 2024

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Employee Rating

DePaula always provides exceptional service for our Ford Expedition. Thank you, Lenny and team. We appreciate it. More

by LISANAGENGAST
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

November 29, 2024

Dealership Rating
Employee Rating

I’ve had a very good experience on multiple occasions with DePaula Ford. My service advisor Mr. Chance Guild has been exceptional in his duties and taking care of my Lincoln. I’ve had three major engine More

by Bmh52960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chance Guild

November 27, 2024

Dealership Rating
Employee Rating

Quick service, good communication with updates in status, customer friendly, coffee and snacks, wifi and tv More

by SDEWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

November 19, 2024

Dealership Rating
Employee Rating

Best Ford service in the area everything went as planned and according to schedule. Great More

by Sdvarn2
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa , Chance

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