Justin Dwyer
Justin Dwyer at DePaula Ford
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Justin Dwyer

Service Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.7
745 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

24 yrs, 9 mos

Specialties & Trainings

Senior Master Mazda

Senior Master Ford

4.7

745 Reviews

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745 Reviews of Justin Dwyer

April 24, 2025

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Employee Rating

Hussain, Allan, Q, Jim, Justin, and Jay provided exceptional service throughout our experience. They went above and beyond to ensure that my husband and I were completely satisfied with our purchase More

by Jessica Lewoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 18, 2025

Dealership Rating
Employee Rating

The crew at DePaula always takes such great care of us and our vehicles! Thank you! More

by Dana C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

April 17, 2025

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Employee Rating

We were treated very well while at depaula. All the staff was quick to adress any issues that I had. More

by hannasmom501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood, Hussain Said

April 17, 2025

Dealership Rating
Employee Rating

Easy on line scheduling, the service was fast, friendly and courteous. All around a great experience. More

by ms662640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

April 17, 2025

Dealership Rating
Employee Rating

Very impressive service. Was not able to drive a car in for recall service. They came out to pick up car. Regarding sales, Glenn was very thorough In presenting an SUV th More

by JMLUBINSKI2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 16, 2025

Dealership Rating
Employee Rating

Excellent customer service by the associate that handled my service. The facility was under construction. More

by ellenlandis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

April 15, 2025

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Employee Rating

I have always been satisfied with DePaula Ford each time I have been there. The service techs as well as the overall dealership is very professional. More

by WGILBERT4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

April 14, 2025

Dealership Rating
Employee Rating

The manager is awesome. The service writer , Jarod was a complete xxxxxxx and lied to my face multiple times. More

by BRADWAY0610
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lenny Farnam, Luis Correa

April 13, 2025

Dealership Rating
Employee Rating

Depaula was very accommodating when asking the appointment and during my appointment chance was excellent More

by Susankindlon
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank the driver made me very comfortable when transporting home and back. Chance was excellent making sure my car was taken care of and safe . All my conserns were adressed and taken care of beond measure

April 10, 2025

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Employee Rating

I am really happy for the service that they provided. Friendly people and just a single word Excellent. More

by asmshahjalal
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Luis Correa

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