70 Reviews
Write a Review70 Reviews of Justin Craig
June 26, 2024
Ken. Arment provided excellent customer service in trying to fix my vehicle phone problem. He had the service department check my vehicle computer system Arment provided excellent customer service in trying to fix my vehicle phone problem. He had the service department check my vehicle computer system for updates A factory reset was performed. The problem still persisted. Ken was with a customer so Justin Craig helped me with the factory reset. The phone problem was still there after the reset. Justin took a look at my Samsung phone and found a well hidden setting thay was buried deep in the phone system that solved the problem. Kudos to Ken and Justin for customer service that was above and beyond expectations. More
Other Employees Tagged: Kenneth Arment , Various service department personnel
June 06, 2024
Justin Craig just sold us our Mazda CR-9. We had a great sales experience with him. From start to finish he went over and reviewed all the operations regarding our vehicle. Our car buying p We had a great sales experience with him. From start to finish he went over and reviewed all the operations regarding our vehicle. Our car buying process was very easy with Justin and Heritage Mazda. Kudos! More
May 29, 2024
We had a great experience working with Justin C. on our vehicle purchase and appreciate his customer service and knowledge. This was our second time working with the Heritage Mazda Team and appreci on our vehicle purchase and appreciate his customer service and knowledge. This was our second time working with the Heritage Mazda Team and appreciate their help finding the car we needed. More
May 10, 2024
Justin Craig was excellent to work with. Very personable and worked hard to help us get the best deal. Very personable and worked hard to help us get the best deal. More
Other Employees Tagged: Cassandra Foss
April 22, 2024
I've had a great experience at this dealership! Justin was very delightful to work with, very accommodating, considerate, patient and just overall a very nice salesman! He got us through the proces Justin was very delightful to work with, very accommodating, considerate, patient and just overall a very nice salesman! He got us through the process as quickly as he could, per our request. I also want to give a shout out to Josh from finance department, who got straight to the business when we were talking numbers, instead of going back and forth 5 times, like other dealerships do, and we were satisfied with the first deal right off the bet. Also a special thanks to George, the finance manager, who helped us to smoothly get through the signing process and made it as quick as possibly, to not hold us up any longer. Overall, an amazing experience at Heritage Mazda Bel Air and I recommend it to everyone! More
Other Employees Tagged: Josh Wolf , George Varga - 5 stars
February 17, 2024
Sales⭐️ Management⭐️ Finance⭐️ Parts⭐️ Service 1/2⭐️ Service department communications with customers can make improvements 1/2⭐️ Service department communications with customers can make improvements More
February 16, 2024
Great atmosphere. Great attitudes. Good listeners. Sense of humor...which is key. Knowledgeable. Made the paperwork task painless. Great attitudes. Good listeners. Sense of humor...which is key. Knowledgeable. Made the paperwork task painless. More
Other Employees Tagged: Christopher Holder, Josh Wolf , George Varge
January 19, 2024
Everyone there was very friendly and helpful. Wonderful customer service from start to finish! Justin is an outstanding sale person> He is very knowledgeable and took his time to explain everythi Wonderful customer service from start to finish! Justin is an outstanding sale person> He is very knowledgeable and took his time to explain everything in detail about our new Mazda and all of our options. We definitely Heritage Mazda and their staff. More
Other Employees Tagged: Cassandra Foss
January 18, 2024
Very friendly staff and great service. My go to Mazda dealership. They go the extra mile to finish the purchase of a vehicle. My go to Mazda dealership. They go the extra mile to finish the purchase of a vehicle. More
Other Employees Tagged: Cassandra Foss , Eugene Papaleo, George Varga