Justin Cheverez

Toyota of Scranton responded

AMYSPUNAR, Thank you for your loyalty and for choosing us for your third Tacoma! We’re so glad to hear that our team has consistently been accommodating and helpful in your vehicle decisions. However, we sincerely apologize for the missed details during your recent visit. Ensuring every vehicle is spotless and fully prepared is a priority for us, and it’s disappointing to hear we fell short this time. We appreciate you bringing this to our attention and will use your feedback to ensure improvements are made moving forward. If there’s anything we can do to make this right or assist you further, I left a message on your voicemail. I want to address these issues. Thank you for your continued trust in Toyota of Scranton! Regards, Mary Jo Preno VP of Guest Experience 570.702.8776

Toyota of Scranton responded

PAJOE18447, Thank you so much for your kind words and continued trust in Toyota of Scranton! We’re thrilled to be your go-to dealership for service and reliability. Your support means a lot to us, and we look forward to continuing to provide you with excellent care. If there’s ever anything more we can do for you, please don’t hesitate to reach out! Regards, The Toyota of Scranton Team

Toyota of Scranton responded

RPRP3, Thank you for taking the time to share your feedback! We’re glad to hear that Noah and Justin were receptive to your questions and provided timely responses. Your satisfaction is important to us, and we’ll continue striving to make every experience a 5-star one. If there’s anything we can do to make your next visit even better, please let us know! Regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Thank you, MJPETERS2211, for your wonderful review! We're delighted to hear that you enjoyed our friendly, professional service and welcoming atmosphere. Our team strives to make every visit efficient and pleasant, and it’s great to know we met your expectations. We appreciate your recommendation and look forward to serving you again in the future! Warm regards, The Team at Toyota of Scranton

Toyota of Scranton responded

ABBY25Z, Thank you for your review! We're thrilled to hear that our team was able to provide you with a friendly, informative, and detailed experience as you made your new car purchase. It’s our goal to ensure you feel confident and well-informed every step of the way. Congratulations on your new car, and please don't hesitate to reach out if you have any further questions. Safe travels! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

PJCJM, Thank you so much for your kind words and for being a loyal part of our Toyota of Scranton family since 2010! We're thrilled to hear that Nickell provided you with excellent service and kept in touch throughout your experience. It’s wonderful to know you find our environment friendly and stress-free and our service department top-notch. We truly value your continued trust in us and look forward to serving you for many more years to come. Thank you again for your support! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

PAJOE18447, Thank you for making Toyota of Scranton your go-to dealership! We’re honored to be your choice for sales and service, and we're committed to providing you with exceptional experiences every time you visit. We look forward to continuing to serve you. Thank you for your loyalty! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

lrparker4u, Thank you so much for taking the time to share your experience! We're thrilled to hear that Emily went above and beyond to make the process smooth and transparent for you, especially with the extra photos and attention to detail. It’s great to know that Justin made the finance process enjoyable and pressure-free too—that’s exactly what we aim for! We’ll be sure to pass along your kind words to both Emily and Justin. And hey, next time, don't miss out on that salad! Safe travels, and we hope to see you again. Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

zurekala, Thank you so much for your kind words! We're thrilled to hear that Hannah and Justin provided you with such an outstanding car buying experience. We'll be sure to pass along your praise to them! At Toyota of Scranton, we strive to provide exceptional service, and it's great to know we hit the mark. We appreciate your feedback and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton