Justen Payne

I had the best experience purchasing my new mommy dream car! Huge thank you to Justen Ray and Frank for making everything so easy and stress-free from start to finish. They were incredibly patient, hone car! Huge thank you to Justen Ray and Frank for making everything so easy and stress-free from start to finish. They were incredibly patient, honest, and really took the time to help me find the perfect car for my family. As a mom, that meant everything to me. I never felt pressured and truly felt like they had my best interest in mind the whole time. If you’re in the market for a car, I highly recommend working with them. I’m so thankful for their help and absolutely love my new car! More

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I have bought cars here in the past. The last two were with Nick when there is a third it will Also be with Nick. The last two were with Nick when there is a third it will Also be with Nick. More

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Nick was wonderful! Everyone I had an interaction with was very professional, kind and efficient Everyone I had an interaction with was very professional, kind and efficient More

by JCRISCI162 Verified Customer Verified Customer

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Justen was so professional and made us feel comfortable with thruought the pocess. Everyone was so attentive with thruought the pocess. Everyone was so attentive More

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Jessica always takes great care of my vehicles needs. She's the best. Always done in time and as expected. She's the best. Always done in time and as expected. More

by Jboban Verified Customer Verified Customer

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Justen was helpful and thorough! This was a purchase of a 15-year-old truck, so I wanted it inspected by an independent mechanic offsite. Justen arranged for this to happen and for This was a purchase of a 15-year-old truck, so I wanted it inspected by an independent mechanic offsite. Justen arranged for this to happen and for me to have an extended test drive. No pressure sales tactics, etc. - just an easy experience. More

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I am extremely disappointed in my new 2024 F150 Raptor. I have had no GPS in my truck now for over 3 months. Service was not able to resolve the issue and offered to tear apart my dashboard to try to fin I have had no GPS in my truck now for over 3 months. Service was not able to resolve the issue and offered to tear apart my dashboard to try to find a problem. This is unacceptable. I was told during the sale that the truck came with its own GPS. With this problem, I am just now learning that the trucks GPS is based in my phone through the Ford Pass, and that it is only a one year free subscription. VERY misleading. My passenger seat rattles constantly. I would complain directly to Ford Motor Co. but there is no contact information anywhere in the paperwork given to me from the sale, that I can find. More

by PAUL Verified Customer Verified Customer

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I just purchased my car, and honestly he was very helpful. I highly recommend to go by him . helpful. I highly recommend to go by him . More

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Spent a day out looking for our new Pup Wagon. Ran across one on AutoTrader at Roesch. Popped over to take a look and Wow! It was by far the best one of the day. From first meeting Justen till I Ran across one on AutoTrader at Roesch. Popped over to take a look and Wow! It was by far the best one of the day. From first meeting Justen till I drove away, it was a great experience. He listened, worked with us, and helped show me it's features. This dealership and Justen are 45 min away from my house and past at least 2 other Ford dealers and I will make the drive from now on. That's just how inviting they are. Felt like family 😀 More

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It was fine. Took a little longer than expected since I paid cash for the vehicle. I have to come back today since there is an engine warning on the dash. Took a little longer than expected since I paid cash for the vehicle. I have to come back today since there is an engine warning on the dash. More

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