Junior Hayes

I have bought 3 new Toyotas from Fred Anderson in the last 20 years and I have always been impressed with the professional service and quality of the personnel. Junior was truly the best sales person tha last 20 years and I have always been impressed with the professional service and quality of the personnel. Junior was truly the best sales person that I have ever worked with. I will return to Fred Anderson Toyota for all my car and truck needs. More

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Had a great car buying experience. This is my second purchase there and I will continue to patronize them This is my second purchase there and I will continue to patronize them More

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The customer service was excellent. JR Haynes did an outstanding job of meeting my needs. Very happy with Fred Anderson Toyato. JR Haynes did an outstanding job of meeting my needs. Very happy with Fred Anderson Toyato. More

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Seems to me they r more friendly/helpful when they want to sell a car but afterwards, little contact. However, general manager is very professional. Paid more than we should have but that's on me. Dealersh to sell a car but afterwards, little contact. However, general manager is very professional. Paid more than we should have but that's on me. Dealership made over $4,000. Now, 25 days later, no tags for the car have. Dealership just advised me they had misplaced my paperwork. Unprofessional. Just said they were sorry. My 30 Day tags run out in 4 days. Also, Jr. Hayes, salesman, removed the paint sealer and scotch guard from our purchase. Crazy. Now have to pay for myself. Folks, do your homework. These people focus ONLY on sales. More

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JR was great to work with through the sales process. Have bought cars from this dealer in the past and great experience. This time around, Mike, the finance guy was an issue. Only showed us 1 interes Have bought cars from this dealer in the past and great experience. This time around, Mike, the finance guy was an issue. Only showed us 1 interest rate/bank, and 1 loan term. We had to push him to show us other financing options. We showed him the better rate we had from capital one, and he just laughed us off. He was really dismissive and condescending. Ended up leaving, then came back the next day and bought the car outright rather than financing through him. More

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First in first, very helpful and extremely merit. I have never imagine I could got a car in that fest I have never imagine I could got a car in that fest More

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Junior went above and beyond to help make sure I had the best experience at Fred Anderson. This was my first time buying a car and he made sure to answer all my questions and helped me feel completely confi best experience at Fred Anderson. This was my first time buying a car and he made sure to answer all my questions and helped me feel completely confident with my purchase. Overall a great experience! More

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Junior was fantastic, flexible & proactive communication which I highly appreciated with my busy schedule. He ensured the process was smooth & I found the perfect vehicle. which I highly appreciated with my busy schedule. He ensured the process was smooth & I found the perfect vehicle. More

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Lindsey was wonderful to work with - she was attentive to every question I had. She was professional and very personable. Mike was helpful as well. You either need to train Omar or remove him from his curre every question I had. She was professional and very personable. Mike was helpful as well. You either need to train Omar or remove him from his current position. He was terrible. I didn’t understand most of what he was talking about and I brought my adult daughter the next day and she left with a headache as I did the evening prior. He kept getting my financing wrong, played around with the prices of the service plans, and certainly did not know what was included in each plan, but assured me when I said that’s what it says that that was indeed included. I wanted the extended service plan so I got them, but need, in writing what is included. Thank you. More

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Absolute pleasure and worry free experience. Paperwork was waiting on us when we got there. Smooth operation and down to earth sales people. Paperwork was waiting on us when we got there. Smooth operation and down to earth sales people. More

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