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Junior Bernal
Junior Bernal at Quality Chevrolet

Junior Bernal | Page 15

Assistant Sales Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.7
356 Reviews
4.7

356 Reviews

Write a Review

356 Reviews of Junior Bernal

December 29, 2024

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Employee Rating

Got out the door price quote in writing with all the incentives included after sending all the required documentation! Sales tried to pull a fast one on me Giving me a $1k more expensive quote. I left . More

by Joe
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Roman

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Dec 31, 2024

Quality Chevrolet responded

Thank you for sharing your experience with us, Joe. I understand how frustrating it can be to receive inconsistent pricing information. At Quality Chevrolet Escondido, we strive for transparency and appreciate your feedback as it helps us improve our processes. If you feel comfortable, please reach out to me directly so I can address your concerns and assist you further. Your satisfaction is important to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 29, 2024

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Employee Rating

ROMAN TORRES WAS GREAT. Greeted me in the lot. Showed me vehicles on hand that fit my reqs, picked one, test drove before we even went in the building. Roman is professional More

by tpsmolan57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ROMAN TORRES SALES

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Dec 30, 2024

Quality Chevrolet responded

Thank you for taking the time to share your experience with Quality Chevrolet Escondido! I'm thrilled to hear that Roman provided you with such excellent service and that you found the perfect vehicle. Your recommendation means a lot to me, and I look forward to assisting you and anyone you refer in the future! Enjoy your new ride! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 28, 2024

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Employee Rating

Very good initial hello Salesman listened to our needs and showed us several choices He gladly let us test drive more than one to compare options. When we talked numbers he tried to give us all discounts More

by nav2tug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kenner, Daniel Beltran, Richard Anzures

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Dec 28, 2024

Quality Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Quality Chevrolet Escondido. It's great to know that our salesman listened to your needs and provided you with multiple options to test drive. We appreciate your recommendation to friends and hope to see you again for your future vehicle needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 23, 2024

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Employee Rating

We were told by first employee that greeted us that the color grey we were looking for (equinox) was not available for the year and model we asked More

by fcesena331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 26, 2024

Quality Chevrolet responded

Thank you for your feedback. I understand that it can be frustrating when the specific color you're looking for is not available for the Chevrolet Equinox. We appreciate you sharing your experience, and I encourage you to contact us at Quality Chevrolet Escondido so we can assist you further and explore other options that might meet your needs. Your satisfaction is important to us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 23, 2024

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Employee Rating

I had a very easy experience buying a new truck through them. They were straightforward working through the details and i didnt feel too pressured during the process. Kenny was great to work with. More

by boatwerk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Anzures

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Dec 25, 2024

Quality Chevrolet responded

Thank you for your review! We're glad to hear that your experience purchasing a new truck at Quality Chevrolet Escondido was easy and that you found our team to be straightforward and accommodating. It's great to know Kenny provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 22, 2024

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The whole process took a little long. That would be my only complaint. But other than that it was great. The guy who helped me was awesome. His name was Gregory Brock from chevy in esc More

by danielperrine333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Jeff Kenner, Daniel Beltran, Richard Anzures, Scott Holtz, Tom Martin , Gregory brock. 5 stars!

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Dec 24, 2024

Quality Chevrolet responded

Thank you, Daniel. We appreciate your feedback and I am glad to hear that Gregory provided you with excellent service during your experience at Quality Chevrolet Escondido. We understand that the process took longer than expected and appreciate you patience. Please don't hesitate to reach out if you have any questions about your vehicle and we look forward to working with you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2024

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Employee Rating

Sales team is great. Awesome communication over the phone and just as good in person. More

by matthewwheeler1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry

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Dec 17, 2024

Quality Chevrolet responded

Thank you for your wonderful feedback! I'm thrilled to hear that our sales team at Quality Chevrolet Escondido provided great communication both over the phone and in person. I appreciate your support and look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 12, 2024

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Employee Rating

I don’t trust this dealership to be honest and straightforward. From day one in 2018 there have been one lie after another. More

by tldiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Kenner, Daniel Beltran, Richard Anzures, Scott Holtz

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Dec 16, 2024

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns about trust and honesty, and I appreciate your feedback. At Quality Chevrolet Escondido, I strive to provide transparency and integrity in all our dealings. If you're open to discussing this further, please feel free to reach out to me directly. I'm here to help and hopefully improve your perspective. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 08, 2024

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Employee Rating

Staff was very helpful and friendly With answering my questions through the whole process and made it in and out quickly More

by calvinkalidraperii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Aguirre, Scott Holtz, Tom Martin

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Dec 16, 2024

Quality Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that our staff at Quality Chevrolet Escondido could assist you efficiently and make your visit a pleasant one. I look forward to welcoming you back for any of your future needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 08, 2024

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Employee Rating

Fair and honest transaction. Staff answered al our questions with clear and honest answers. No pressure negotiations More

by mkrausbaja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Hernandez

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Dec 16, 2024

Quality Chevrolet responded

Thank you so much for choosing Quality Chevrolet Escondido and for your wonderful review. I'm thrilled to hear that you had a fair and honest transaction and appreciated our team's clear communication and no-pressure approach. I look forward to seeing you again on your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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