I want to express my gratitude to AJ, the service desk,
and the service manager for their exceptional support. A special shout-out goes to AJ for his dedication and for patiently addressing all my calls an
and the service manager for their exceptional support. A special shout-out goes to AJ for his dedication and for patiently addressing all my calls and visits, which were quite frequent.
When purchasing a new car, you anticipate a seamless experience, but I encountered a few issues. After having the seat cover replaced, my only remaining concern is that the molded plastic cover, which conceals the seat frame when you open the door, wasn't installed correctly. This cover features four guide stakes and two spring clips on top, and I was able to reinstall it correctly myself rather than bringing my truck back in.
As an FSE for a biochemistry robotic company, I understand the importance of ensuring that all covers and hardware are installed properly; loose hardware is simply not an option for us. It's a standard we uphold diligently to avoid any return service visits. My primary concern is ensuring that all work is completed to the highest standards.
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by adolfo365
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tom Martin
, AJ Five Stars.
Sep 13, 2025 -
Quality Chevrolet responded
Thank you for your thoughtful feedback! I truly appreciate your kind words about AJ and our service team at Quality Chevrolet Escondido. It's great to hear that you felt supported throughout your experience. We understand the importance of attention to detail, especially regarding your truck's plastic cover installation. Your insights as an FSE are invaluable, and we always strive to meet the highest standards in our work. Please don’t hesitate to reach out if you have any further concerns or if there's anything more we can assist you with. We look forward to seeing you again!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great customer service.
Staff is very helpful and professional. Ed Carr knows what we need and works well with our needs. We enjoy working with him.
Staff is very helpful and professional. Ed Carr knows what we need and works well with our needs. We enjoy working with him.
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by Maria Garcia
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2025 -
Quality Chevrolet responded
Thank you, Maria! I'm thrilled to hear that you had a great experience with our team at Quality Chevrolet Escondido, especially with Ed. We appreciate your kind words about our customer service and are glad that we could meet your needs. We look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Best car buying experience ever!
Daniel Lopez was the salesman we were fortunate enough to meet. He is knowledgeable, but not your typical salesman! Junior and John were also great t
Daniel Lopez was the salesman we were fortunate enough to meet. He is knowledgeable, but not your typical salesman! Junior and John were also great to work with, they all had such kind words about the GM. I highly recommend you go to Quality Chevrolet in Escondido. Ask for Daniel, if he’s busy with another client make arrangements to come back.
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by mmstewart22
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Lopez, John in finance
Sep 08, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review! I'm thrilled to hear that you had the best car buying experience ever at Quality Chevrolet Escondido. It's fantastic to know that Daniel, Junior, and John made a positive impact during your visit. We appreciate your recommendation and look forward to welcoming you back! Enjoy your new vehicle!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Me atendieron bien muy respetuosos y amables y ala hora
que me dijeron me entregaron el carro
que me dijeron me entregaron el carro
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by guillebal25
Verified Customer
Verified Customer
Service Price Transparency
Sep 06, 2025 -
Quality Chevrolet responded
¡Gracias por tu reseña, Guille! Me alegra saber que tu experiencia en Quality Chevrolet Escondido fue positiva y que recibiste un excelente servicio. Esperamos poder atenderte pronto.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The easiest purchase I have ever had, fast organized and
pleasant. Daniel Lopez, our salesperson was excellent!
pleasant. Daniel Lopez, our salesperson was excellent!
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by joerelyea17
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Lopez and Genasys were excellent
Sep 04, 2025 -
Quality Chevrolet responded
Thank you for your fantastic review! I'm thrilled to hear that your experience at Quality Chevrolet Escondido was the easiest purchase you've ever had. It's wonderful to know that Daniel provided excellent service during your visit. I appreciate your kind words, and we look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great shopping experience Omar and Junior Bernal were
very helpful, patient, and knowledgeable! Made the buying process less stressful!
very helpful, patient, and knowledgeable! Made the buying process less stressful!
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by eli.gavino15
Other Employees Tagged:
Omar
Aug 27, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review, Eli! I'm glad to hear that you had a great shopping experience at Quality Chevrolet Escondido. Omar and Junior are indeed valuable members of our team, and it’s fantastic to know they helped make your buying process stress-free. We appreciate your feedback and look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
My vehicle had a small oil leak, and when I came to pick
the vehicle up. They had no comment on the oil leak. They said we only did oil change and nothing more. I asked him if the technician had seen the oi
the vehicle up. They had no comment on the oil leak. They said we only did oil change and nothing more. I asked him if the technician had seen the oil leak. The answer was we only did an oil change.
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by jesusrodriguez1085
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2025 -
Quality Chevrolet responded
Thank you for sharing your experience with us, Jesus. I understand your concerns regarding the oil leak on your vehicle. At Quality Chevrolet Escondido, we strive to provide thorough service, and your feedback is valuable. I encourage you to reach out to me directly so we can discuss your concerns further. Thank you again for your feedback.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Thank you for the great service and for reminding me
about my appointment, I had a great experience.
about my appointment, I had a great experience.
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by canaco43
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2025 -
Quality Chevrolet responded
Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a great experience at Quality Chevrolet Escondido. We look forward to serving you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Daniel Lopez, Junior & John were friendly, helpful and no
xx. Daniel knew everything about the products and eager to share it. Nice guy, fun to talk to.
xx. Daniel knew everything about the products and eager to share it. Nice guy, fun to talk to.
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by lizardranch96
Verified Customer
Verified Customer
Other Employees Tagged:
Daniel Lopez
Aug 21, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review! I'm pleased to hear that you found our team, especially Daniel, Junior and John, to be friendly and knowledgeable. At Quality Chevrolet Escondido, we always strive to provide exceptional service and a positive experience. We appreciate your feedback and hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Roman, our sales rep, was excellent.
He pointed out all the features and clearly had thorough knowledge of all of them. Our financing went as expected and between our trade-in and our do
He pointed out all the features and clearly had thorough knowledge of all of them. Our financing went as expected and between our trade-in and our downpayment, we were able to keep monthly payments to within budget. All in all it as a smooth and pleasant transaction. Final note--we love the car.
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by acoolmac
Other Employees Tagged:
Roman
Aug 19, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review! I'm thrilled to hear that Roman provided you with excellent service and that you found the financing process seamless. It's great to know you're enjoying your new car! I appreciate your feedback, and we hope to see you again at Quality Chevrolet Escondido for all your future needs. Safe travels!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com