Julien Allinder

knowledgeable. patient. thorough. clear complete explanation, ansered all my questions, when I got lost repeated explanations as needed. It was raining and the sale patient. thorough. clear complete explanation, ansered all my questions, when I got lost repeated explanations as needed. It was raining and the salesman went out and drove the car up under the dealership canopy so I could view the car without having to go out in the rain. patiently explained every button. installed the Toyota app on my phone. More

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Kenny Jones is very good at what he does. We were so undecided on which SUV we wanted. Kenny was very helpful in showing us the different models and options. The unit we landed on was a '25 S We were so undecided on which SUV we wanted. Kenny was very helpful in showing us the different models and options. The unit we landed on was a '25 Sequoia TRD PRO. Kenny has a lot of experience in the car market and it shows. He did not pressure us in any way and when we were done I feel like I made a new friend that I can call anytime I have a question about my new Toyota. Also Monte Burney (the GM) is just an AWESOME guy! He is like an old friend whom I had not seen in a while. His dealership is not like a work place it's more like a fun place to hang with all your buddies. Thanks to the whole team that worked with us. Because of the experience we had, this is now our preferred dealership. Finally the finance dept. was spot on. Julien Allinder did a fantastic job. More

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From the moment I stepped out of my car, I was very kindly greeted from the gentleman that helped me find the perfect car. Calloway was pleasant, genuine, and honestly just helped me to have the best e kindly greeted from the gentleman that helped me find the perfect car. Calloway was pleasant, genuine, and honestly just helped me to have the best experience. I do not enjoy feeling pressured to make decisions, and he took his time while being respectful of my time, as well. He was personable, but also stayed on track so that I did not have to be there longer than needed. He was attentive and excellent at gaging what my thoughts were when car shopping. I do not believe there is another salesman there that could’ve served me better, although, there wasn’t one there that I encountered that didn’t greet me with a kind smiling face. The dealership itself was also immaculate. I would recommend to anyone looking to buy a car to come see Cal at Toyota of Cleveland. Also, my kids were absolutely ecstatic to see our new non-minivan third row seater! More

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Our sales rep Nathan Walker was very knowledgeable, accommodating, and low pressure. He and used car mgr Joey went out of their way to solve a problem with our trade-in. The dealership is large, very c accommodating, and low pressure. He and used car mgr Joey went out of their way to solve a problem with our trade-in. The dealership is large, very clean, and well appointed. We had an exceptionally pleasant experience. More

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Our first ever Toyota and first experience with TOYOTA OF CLEVELAND. Sales pressure simply does not exist. Atmosphere is quite informal meaning all the team treats you like a new friend and less like a cli CLEVELAND. Sales pressure simply does not exist. Atmosphere is quite informal meaning all the team treats you like a new friend and less like a client. I found this refreshing. I believe I received an excellent deal and excellent value for my trade. The dealership inventory was very good, especially for a Toyota dealership where, based on demand, some models are difficult to find. This was the only vehicle dealership we visited because their website was up to date and the only nearby dealership that had what we were looking for. Evan Hicks was our salesman and patiently helped me through linking the phone and new App to the new truck...and answering a thousand questions. Evan is also a Toyota owner making his familiarity easy to navigate through the vast Toyota selection. As for the vehicle itself - When I left the dealership, I pulled onto I-75 and glided into traffic. The truck's (TRD Pro) smoothness and ride quality exceeded my expectations. The growl of the tuned exhaust was just icing on the cake. More

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The dealership was very pleasant to work with. Our salesman was honest and very helpful Our salesman was honest and very helpful More

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The service was quick and the staff was friendly. I was highly satisfied with the outcome. I was highly satisfied with the outcome. More

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They were easy to work with and provided good customer support. They gave a good trade-in value on my truck. support. They gave a good trade-in value on my truck. More

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Very welcoming when walked in. Bought a new car and everyone made the process so fast and easy! Bought a new car and everyone made the process so fast and easy! More

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Did not finance, was informed of add on options, but no pressure to purchase more. Julian was efficient and straight forward. pressure to purchase more. Julian was efficient and straight forward. More

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