Julie Yoo

Alex was extremely professional and knowledgeable as well as personable. It was a great experience. as personable. It was a great experience. More

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Atanas was very professional, knowledgeable, and instructive when he worked with us selecting our new 2024 Audi Q. He provided an excellent and comprehensive overview of the cababilities and operati instructive when he worked with us selecting our new 2024 Audi Q. He provided an excellent and comprehensive overview of the cababilities and operation of the car. The Audi sales staff made the purchasing process very easy. This is our third Audi. We are very satisfied with the service department. More

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Audi Silver Spring and staff are absolutely awesome! The customer service is phenomenal. My service representative, Dimitra Carey, was warm, kind, accommodating, attentive, and professional. She communi The customer service is phenomenal. My service representative, Dimitra Carey, was warm, kind, accommodating, attentive, and professional. She communicated the process, answered my questions, and checked me in all while treating me like a valued customer. I love that she heard me and addressed my concerns all while reassuring me that I would be taken care of. The technology used is awesome and I was able to get a diagnostic video report fast. The service technician's communication was clear and I understood the situation. I was able to approve the service and get updates via text. I made the mistake of taking my car somewhere cheaper to get work done, but it was not worth it. The quality of care I received at Audi Silver Spring is well worth every dollar spent. I love my Q5 and my peace of mind which is why the only place I will take it to is Audi Silver Spring! More

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Everyone I interacted with at Audi Silver Spring was professional, thorough and attentive. I received excellent service from Atanas in sales and Serge in finance — they made my family and I feel like va professional, thorough and attentive. I received excellent service from Atanas in sales and Serge in finance — they made my family and I feel like valued customers. More

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This is the best service experience. Dimitra has been the best advisor and goes above and beyond to ensure my vehicle is taken care of. Dimitra has been the best advisor and goes above and beyond to ensure my vehicle is taken care of. More

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Audi of silver spring was the best experience since I purchased my used vehicle I have been to other dealer that didn't fix my issue's died about ans caused me more problems. Bur Demitra was great and purchased my used vehicle I have been to other dealer that didn't fix my issue's died about ans caused me more problems. Bur Demitra was great and the staff was great she walked me through the process she didn't give up whenever the insurance company kept asking for more thing's and she won. She was respectful professional and kind the entire 2 weeks my car was there. If you own a Audi and you looking for service choose Audi of silver springs ask for Dimitra tell her Roberta T dent you . More

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The dealership was exceptional as well as the people in it. Great customer service support as well as a great atmosphere. They were very welcoming and did anything they could to accommodate me. All 10s acr it. Great customer service support as well as a great atmosphere. They were very welcoming and did anything they could to accommodate me. All 10s across the board! I went to about 6 dealerships before I came into this one and I was amazed by everything, that I walked out with my dream car! Stop at this dealership first! They will take care of you and do it with a smile. My representative was amazing as well as the other staff. I am truly pleased and thankful of all they have done to make this a wonderful experience! More

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Very clean and sleek looking. Everyone was very personable and attentive. It was a pleasurable experience . Everyone was very personable and attentive. It was a pleasurable experience . More

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Clean, respectful, courteous and has always been about the customer. I pass 2 Audi dealerships to come to Audi Silver Spring. The best! the customer. I pass 2 Audi dealerships to come to Audi Silver Spring. The best! More

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Julie is a pleasure to work with! We mostly communicate upcoming appointments via text and she’s concise, responsive and very knowledgeable. I bought a used RS7 from a non-Audi Deal We mostly communicate upcoming appointments via text and she’s concise, responsive and very knowledgeable. I bought a used RS7 from a non-Audi Dealership and they couldn’t get me the Window Sticker. I tried to use online tools but nothing worked-until I called Julie! She got me the sticker within minutes! When I told her I was going to sell my RS7, in hopes of finding a used SQ8, she told me to let her know if there was anything she could do to help during my search. I took her up on her offer and sent her a couple of VINs to see if any of the cars I was interested in had any major service issues reported and she helped provide insight which led to me picking my current car! This is, by far, my best Dealership experience and I owe it to Julie and her knowledgeable Team in the Service Dept (shoutout to Andy H and Brittany F)! Julie is THE BEST!! More

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