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Julie Escobar
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Julie Escobar
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
8 Reviews
8 Reviews
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8 Reviews of Julie Escobar
March 29, 2025
This is the second bad experience I’ve had taking my truck in for service. Simple oil change along with the engine oil filter and cabin filter. When I picked up the truck it was making a loud humming no truck in for service. Simple oil change along with the engine oil filter and cabin filter. When I picked up the truck it was making a loud humming noise. I went back in to let them know, they took the truck back, said it was fixed. Then when I went to leave, the sound was still there. Took it back in again. Same thing, they said it was fixed. It wasn’t. Took it back in a third time, finally they blew out the fan by the cabin filter and the problem was fixed. The passenger side had a bunch of leaves (which was causing the noise) left on the floor and the old cabin filter was left as well. More
by ARIESPIC
Verified CustomerOther Employees Tagged: Leslie Fuentes
March 18, 2025
Julie went above and beyond to get the repairs done in a timely manner. Great communication on her behalf. Didn't have to stress about the repairs actually being repaired unlike rotolo chevrolet. timely manner. Great communication on her behalf. Didn't have to stress about the repairs actually being repaired unlike rotolo chevrolet. More
by AARONCMEDINA28
Other Employees Tagged: Alazar Omari
March 03, 2025
Always take my vehicle here for service with Julie! ! She is amazing and always take care of me!! ! She is amazing and always take care of me!! More
by OMARJSG
Other Employees Tagged: Nobu Damon
March 02, 2025
When Julie called me, To give me the quote on the repair of my truck I had a few questions regarding my truck she did not have an answer and had to call me back, but when she did, she did not have a legitim of my truck I had a few questions regarding my truck she did not have an answer and had to call me back, but when she did, she did not have a legitimate answer but at the end of it all my quote for repair was a ridiculous amount More
by DAVIDALBA83
February 27, 2025
ALWAYS wonder and fair. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. More
by LANCEGREENE28
Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez
February 23, 2025
I give 2 stars just because it took them 2 1/2f hours to do the oil change. And there was only one truck ahead of me. I was advise that it was going to take one hour.. Ps. I don't recall the name of my do the oil change. And there was only one truck ahead of me. I was advise that it was going to take one hour.. Ps. I don't recall the name of my service advisor More
by JAGV71
Other Employees Tagged: Nobu Damon
February 15, 2025
Julie is incredibly helpful, made the entire process from scheduling to the service visit super smooth and delightful. Normally don’t like going to service my cars because it’s always a drag, but can definit scheduling to the service visit super smooth and delightful. Normally don’t like going to service my cars because it’s always a drag, but can definitely say this was the first time in a long time that a visit to service at a dealer was pleasant! More
by peterabdelmesseh
January 31, 2025
We are die hard Mark Christopher Auto Center customers! This place takes such good care of you and gives you great deals! Service department is awesome and everyone who works there has a genuine smile on t This place takes such good care of you and gives you great deals! Service department is awesome and everyone who works there has a genuine smile on their face!!! More
by mscandicejackson
Other Employees Tagged: Greg Hess, Sam Fakhouri, Jason Ho, Bryan Morales, Jeff Rizzi, Alazar Omari, Nate Heath, Dino Picanzo, Lloyd Beardsley
