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249 Reviews of Juan Vasquez
Verified Customer
October 22, 2024
When in for oil change, tire rotation and replace horn. They had to order horn and to reschedule horn replace. Car felt funny I thought it was the tire rotation. Next morning, still felt/sounded weird, so They had to order horn and to reschedule horn replace. Car felt funny I thought it was the tire rotation. Next morning, still felt/sounded weird, so I pulled over to check tires. There were 2 lugs loose on my back tire. I was able to turn the lugs with my fingers. Slowly drove to dealership which was 3 miles away and They were able to do the same. Immediately took car back and rechecked everything. I or someone could have been seriously injured/killed. I don't understand how this could have happened. More
by agvargas3
Other Employees Tagged: Kohl Young, zzKaleb zzChadwell
October 22, 2024
Customer service was great and car is left clean after my services are done! Great people services are done! Great people More
by DELANIE485
Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzNatalie zzDiosdado, zzBilly zzWilliams
October 21, 2024
Everyone always takes great care of my car and of me. It’s why I always come back. It’s why I always come back. More
by pelletshorty
Other Employees Tagged: Steffy Hernandez
October 20, 2024
My Santa fe’s AC outlet became loose and out of place after they replace the engine. I asked the service agent why did it happen but he told me i have to pay if i want them to take a look at it. I am dis after they replace the engine. I asked the service agent why did it happen but he told me i have to pay if i want them to take a look at it. I am disappointed with it as my AC outlet was totally fine before they service my car for an engine replacement. More
by yammies24
October 18, 2024
service was good only thing i didn’t like it was wait time even after an appointment i have to wait 2 and half hour just for oil change time even after an appointment i have to wait 2 and half hour just for oil change More
by Lukman
Other Employees Tagged: Adrian Chapa, Steffy Hernandez , Madison Hartung, Kohl Young, zzKaleb zzChadwell, zzNatalie zzDiosdado, zzBilly zzWilliams
October 10, 2024
Service department and service management are OUTSTANDING! Kohl Young, Kaleb Chadwell, and Juan Vasquez specifically as well as the entire service staff, ie porters, and other service writers are OUTSTANDING! Kohl Young, Kaleb Chadwell, and Juan Vasquez specifically as well as the entire service staff, ie porters, and other service writers are the best I've had the pleasure of dealing with in 37 years of auto purchase and dealer service! More
by Geoffrion911
Other Employees Tagged: Kohl Young, zzKaleb zzChadwell
October 08, 2024
Bryan has been great everytime we’ve come in for service. Most of everyone we dealt with have been pleasant. However, the person that works the parts department, not a big fan. What it seems to me is that he Most of everyone we dealt with have been pleasant. However, the person that works the parts department, not a big fan. What it seems to me is that he really does not care if you get the right part or not. There was also a lady in the service department that had some attitude for no reason. I don’t remember her name, but I remember she sat closet to, what I assume, is the service departments manager’s office. I get not everyone enjoys working saturdays and it might’ve been a little chaotic and short staffed. But you’re also dealing with people’s vehicles too, that entrusted y’all to move it and work on it. And one of the mechanics had unplugged my dash cam and apple car play screen. Don’t mind the screen, but the dash cam, I care. Seems a little suspicious that my dash cam got unplugged. I want to continue coming back for y’all to actually service my vehicle, but those couple of incidents almost make it hard to WANT to come back. The vehicle I have, is my only mode of transportation. I don’t need someone that’s in a bad mood touching it and end up breaking something on it and I may end up having to pay for something else that now needs to repaired. Most of everyone that we have dealt with have been fantastic, except for those 3. My rating for the women in service department is blank, to due me not remembering the lady’s name that we’ve dealt with in the past. She was the one that actually checked us in. More
by DENISEBOWDEN18
Other Employees Tagged: Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams, Bryan
