Juan Serrano
Juan Serrano at The New Babylon Honda
Refer Me

Juan Serrano

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

Contact Me
4.9
42 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

42 Reviews

Write a Review

42 Reviews of Juan Serrano

November 18, 2024

Dealership Rating
Employee Rating

The New Babylon Honda is the best dealership to purchase and service your new vehicle needs because all the employees are very professional and willing to listen to your concerns about your vehicle needs. More

by Omomvudu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2024

Dealership Rating
Employee Rating

All is good, happy to see Steven is back. Not happy to pay 3% if I use my credit card to pay. More

by Noreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven

November 18, 2024

Dealership Rating
Employee Rating

They do what needs to be done. If I need an oil change they do the oil change More

by caclindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 14, 2024

Dealership Rating
Employee Rating

The staff was cordial and professional. I appreciated that Juan gave me an estimated time that was accurate. He told me my car would be ready in two hours and it was. More

by mbelotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 13, 2024

Dealership Rating
Employee Rating

My service advisor was trying to force extra service on my car saying there was a code coming up, when no one has diagnosed my car yet and that it was going to be 1 hour and 45 min wait for an oil change, More

by F187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melanie Betancur

November 10, 2024

Dealership Rating
Employee Rating

Good service wait not to bad very clean looking close to home earl hours are nice More

by dmkkelly
Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

Excellent service. Very professional and courteous. Clean and welcoming atmosphere. Service agents go above and beyond. More

by Maddie41415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 20, 2024

Dealership Rating
Employee Rating

Great job taking care of a tiny problem that gave us a big heads! Happy with the outcome More

by CEhrlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 18, 2024

Dealership Rating
Employee Rating

My experience was amazing! couldn’t have been anymore helpful. Abraham and his team were really quick and reliable. Answered all my questions, i was in and out with no problems More

by unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Frank, Kevin Falco, Vanessa Gonzalez , Abraham Castillo

October 16, 2024

Dealership Rating
Employee Rating

The service was prompt and polite but was very EXPENSIVE! Had I not complained it was expensive, I don’t think they would have taken $100.00 off the bill More

by joannetmoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (216 Vehicles)

used 2021 Honda CR-V car, priced at $23,977
2021 Honda CR-V
used
Modern Steel Metallic exterior
Automatic
All-wheel Drive
used 2022 Honda Pilot car, priced at $35,977
2022 Honda Pilot
used
Sonic Gray Pearl exterior
Automatic
All-wheel Drive
used 2022 Honda HR-V car, priced at $20,977
2022 Honda HR-V
used
Modern Steel Metallic exterior
Automatic
All-wheel Drive
used 2022 Honda HR-V car, priced at $20,977
2022 Honda HR-V
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
used 2022 Honda CR-V car, priced at $25,877
2022 Honda CR-V
used
Sl exterior
Automatic
All-wheel Drive
used 2020 Honda Civic car, priced at $17,977
2020 Honda Civic
used
Crystal Black Pearl exterior
Automatic
Front-wheel Drive