Dealership Experience
7 yrs, 7 mos
Industry Experience
26 yrs, 2 mos
Languages Spoken
English
Spanish
242 Reviews
Write a Review242 Reviews of Juan Santoro
November 19, 2023
The process purchasing the car was very painful and also deceptive by some of the staff… Also, since I purchased the car, it is not operated properly, and repeated calls have garnered no satisfaction deceptive by some of the staff… Also, since I purchased the car, it is not operated properly, and repeated calls have garnered no satisfaction More
Other Employees Tagged: Aidan O'Keeffe, Steven Suh
November 11, 2023
Chelo gave us excellent service. He was very attentive and made us feel like we were appreciated. He was very attentive and made us feel like we were appreciated. More
Other Employees Tagged: Mace Bradley , Steven Suh, Chelo Vega
November 03, 2023
Did not feel pressured into buying anything and really appreciated dealer add on policy. Appreciated the follow up checkin call after the purchase and Great customer service correcting a minor issue with appreciated dealer add on policy. Appreciated the follow up checkin call after the purchase and Great customer service correcting a minor issue with the vehicle. Finance department was helpful and good at explaining everything. Overall a pleasant dealer experience which is hard to come by these days. More
Other Employees Tagged: Gerry Soto, Steven Suh, Kay - service department
November 03, 2023
I'm happy with my new Hyundai. Eddie is a nice kid. There was a guy named Mark who also participated in the transaction. He worked hard to get me a good lease rate. Eddie is a nice kid. There was a guy named Mark who also participated in the transaction. He worked hard to get me a good lease rate. More
Other Employees Tagged: Eduardo Gomez, Steven Suh
November 03, 2023
John was great with asking what I wanted and was looking for so he pointed out some Hyundai's. The financer was great with explaining and breaking down numbers so I could drive off in a new Hyundai which I for so he pointed out some Hyundai's. The financer was great with explaining and breaking down numbers so I could drive off in a new Hyundai which I can agree with. Kudos to South Bay with BIG THX More
Other Employees Tagged: Richard Andersen, John Getz
November 02, 2023
Mace was very friendly from the moment I walked onto the lot. He made sure that I felt comfortable and not rushed. I appreciate that. Once I decided to lease the Santa Fe, I completed the application online lot. He made sure that I felt comfortable and not rushed. I appreciate that. Once I decided to lease the Santa Fe, I completed the application online to attempt to streamline the process. We were still at the dealership for over 3 hours. The car was finally washed and ready to go, however since it was dark there are water spots and streaks on the trim that need to be cleaned again. I would appreciate someone making time to detail the car again and to my standards. More
Other Employees Tagged: Mace Bradley
October 22, 2023
Very nice, worked very hard to get me a very good deal and after two weeks I am even more convinced a got a great car for a great overall price. and after two weeks I am even more convinced a got a great car for a great overall price. More
Other Employees Tagged: Deon Joseph, Aidan O'Keeffe

