Juan R. Cruz
Juan R. Cruz at Sport Mazda

Juan R. Cruz | Page 18

Sales Manager / Upgrade Team

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
544 Reviews

Spanish Speaker

Dealership Experience

13 yrs, 10 mos

Industry Experience

13 yrs, 10 mos

5.0

544 Reviews

Write a Review

544 Reviews of Juan R. Cruz

November 15, 2023

Dealership Rating
Employee Rating

I truly appreciate the hard work my salesman Luis Hernandez did to get me my deal for a cx-30. It was a smooth process, and I would recommend him to friends and family. He was very knowledgeable and More

by iM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez , John Herrick

Nov 17, 2023

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2023

Dealership Rating
Employee Rating

If i could give them a 0 Star i would but its not possible so 1 star is all they get After the bad experience of being deceived and lied about the Mazda CX9 2023 i was upgrading to from my CX5 2020 t More

by Michel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Resende, Patricia Arguelles , Nataly Fandino, Bob Suranovich

Nov 16, 2023

Sport Mazda responded

Michel. I'm genuinely sorry to hear about your negative experience with our dealership. We take your feedback seriously and apologize for any inconvenience. We will reevaluate and address the issues with your vehicle promptly, prioritizing your safety and satisfaction. I have instructed my managers to reach out. Please feel free to contact me directly at jaymealey@gmail.com if you have further concerns. Thank you for your feedback, and we are committed to improving our service. Jay Mealey/Owner

Nov 18, 2023

Michel responded

Actions speak louder than words.. we will see

October 29, 2023

Dealership Rating
Employee Rating

Mi experiencia hoy con el señor Diego fuemaravillosa, buena atención, amable me explico todo de la mejor manera fue una compra placentera. More

by Yoli3113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Hernandez

Nov 01, 2023

Sport Mazda responded

Hola, ¡nos alegra saber que haya tenido una experiencia tan positiva con nuestro equipo! No dude en comunicarse con nosotros si necesita algo. Ten un día maravilloso.

October 29, 2023

Dealership Rating
Employee Rating

Juanil addressed all my needs both financially, and what my requirements were in a trade-in. We were able to come to a quick agreement that was mutually beneficial. I also appreciated her promptness and bei More

by mb93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rey Almonte , Juanil Munoz

Nov 01, 2023

Sport Mazda responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 29, 2023

Dealership Rating
Employee Rating

Excelente servicio al cliente muy amable y busca lo mejor para el cliente gracias Juanil Muñoz por tu servicio se las recomiendo al 100%. More

by lmrodgon92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rey Almonte , Juanil Munoz

Nov 01, 2023

Sport Mazda responded

Hola, tus maravillosos comentarios y calificaciones significan mucho para nosotros. ¡No dude en comunicarse con nosotros si hay algo más que podamos hacer!

October 28, 2023

Dealership Rating
Employee Rating

She was very helpful and knowledgeable about the cars I was looking at. I never felt any pressure only a willingness to help. More

by SteveHard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Resende, Sasha Solá , John Herrick, Juanil Munoz

Nov 02, 2023

Sport Mazda responded

Hi, thank you so much for the positive review! If you're ever in need of more help, please let us know!

October 26, 2023

Dealership Rating
Employee Rating

Everything amazing, excellent service, was a perfect experience and I highly recommend the seller, thanks. More

by Emilio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayeline Sosa Dominguez, Jenifer Contreras, Patricia Arguelles , Juan Cruz, Juanil Munoz

Nov 02, 2023

Sport Mazda responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 26, 2023

Dealership Rating
Employee Rating

Patricia excelente asesora que estuvo todo el Tiempo pendiente a mi proceso y finalmente conseguimos la meta Mazda CX-5 turbo 2024 🤗 ella recomendadisima para que te acompañe en tu asesoría More

by Aidap1104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Arguelles

Nov 02, 2023

Sport Mazda responded

Hola, gracias por tu amable reseña; ¡Estamos felices de transmitir sus comentarios al equipo aquí en Sport Mazda South! ¡Gracias de nuevo por la recomendación y que tengas un día increíble!

October 26, 2023

Dealership Rating
Employee Rating

Excelente Servicio al cliente recibido por Juanil Munoz muy professional, rapida, amigable, honesta y llena de simpatia! Ella es un Gran Valuarte para su Empresa, Esperamos sea Reconocida y Gratificada por More

by yahairaojeda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rey Almonte , Juan Cruz, Juanil Munoz

Nov 02, 2023

Sport Mazda responded

Hola, gracias por tu amable reseña; ¡Estamos felices de transmitir sus comentarios al equipo aquí en Sport Mazda South! Nuestro equipo se esfuerza por brindar una experiencia excelente y nos alegra que haya encontrado que este es el caso durante su visita. Si tiene más necesidades o preguntas, ¡comuníquese!

October 20, 2023

Dealership Rating
Employee Rating

Excelente trato de Patricia y muy buenos oficios del Sr Juan logrando el objetivo de adquirir mi CX-30 More

by a1luisrodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Arguelles

Oct 23, 2023

Sport Mazda responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! ¡Esperamos su próxima visita! ¡Cuidarse!

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