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Juan Crespo
Juan Crespo at Universal Nissan

Juan Crespo

Desk Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

4.6
156 Reviews
4.6

156 Reviews

Write a Review

156 Reviews of Juan Crespo

November 28, 2024

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Employee Rating

Best dealership to buy a car from always friendly and helpful. We will definitely buy our next cars from there as well. More

by JULM1963
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Collin Petgrave, Richard Harris, Gabriel Carillo

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Nov 29, 2024

Universal Nissan responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 25, 2024

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Excelente muy complacido son muy profesionales siempre te tratan de ayudar para que salgas satisfecho More

by Humberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Oliva, Chris Green, Keith Priestley, Sarfaraz Ahmed, Luis Garcia, Alex Vazquez, Gilberto Gortari, Javon Ferguson, Raul Ruiz

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Nov 27, 2024

Universal Nissan responded

Thank you for sharing your experience with us, Humberto! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 20, 2024

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The entire Team at Universal are amazing. All the nonsense and games you expect to get at a car dealership were non-existent here. It was a breath of fresh air to be treated with such dignity More

by CHSARGEANT
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Eliab Sterling

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Nov 20, 2024

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 13, 2024

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Excellent service. Juan and Andi were the best. I was very happy with the service they provided. More

by GGFLEM1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 14, 2024

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 13, 2024

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Employee Rating

Gracias muy buena atención excelente un abrazo el señor que nos atendió es muy amable muy atento More

by Crismary_ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Green, Sarfaraz Ahmed, Luis Garcia, John Booth, Victor Arana, Gilberto Gortari, Javon Ferguson, Alexandre Guarino, Gabriel Carillo

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Nov 14, 2024

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 04, 2024

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Nice services and very professional. Happy to recommend the dealership. Everyone is courteous and eager to please. More

by CFMARIANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Richard Harris

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Nov 04, 2024

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 28, 2024

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Employee Rating

This is a very well. organized dealership, and everyone is very helpful, I highly recommend buying your next new vehicle here! More

by MG734U
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javon Ferguson

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Oct 28, 2024

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 24, 2024

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Worst experience ever! Never use this dealership. It was one nightmare after another. Don’t go there More

by Dsc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jake Mcneely , Kirk Palmer

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Oct 25, 2024

Universal Nissan responded

We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gina Nava Reputation Manager gnava@universalnissan.com

October 18, 2024

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Super helpful! Customer service and sales were great. I was also put in a new 2024 Sentra! More

by nashawaashiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman , Julio Valdez , Alexis mangual

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Oct 18, 2024

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 03, 2024

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I will always remember and appreciate this experience, especially since it was my first time. More

by SVTHOMPSON77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed

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Oct 04, 2024

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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