Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Juan Crespo
Juan Crespo at Universal Nissan

Juan Crespo

Desk Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

4.6
153 Reviews
4.6

153 Reviews

Write a Review

153 Reviews of Juan Crespo

November 13, 2024

Dealership Rating
Employee Rating

Gracias muy buena atención excelente un abrazo el señor que nos atendió es muy amable muy atento More

by Crismary_ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Green, Sarfaraz Ahmed, Luis Garcia, John Booth, Victor Arana, Gilberto Gortari, Javon Ferguson, Alexandre Guarino, Gabriel Carillo

Report | Print
Nov 14, 2024

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 13, 2024

Dealership Rating
Employee Rating

Excellent service. Juan and Andi were the best. I was very happy with the service they provided. More

by GGFLEM1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Nov 14, 2024

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 04, 2024

Dealership Rating
Employee Rating

Nice services and very professional. Happy to recommend the dealership. Everyone is courteous and eager to please. More

by CFMARIANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Richard Harris

Report | Print
Nov 04, 2024

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 28, 2024

Dealership Rating
Employee Rating

This is a very well. organized dealership, and everyone is very helpful, I highly recommend buying your next new vehicle here! More

by MG734U
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javon Ferguson

Report | Print
Oct 28, 2024

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 24, 2024

Dealership Rating
Employee Rating

Worst experience ever! Never use this dealership. It was one nightmare after another. Don’t go there More

by Dsc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jake Mcneely , Kirk Palmer

Report | Print
Oct 25, 2024

Universal Nissan responded

We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gina Nava Reputation Manager gnava@universalnissan.com

October 18, 2024

Dealership Rating
Employee Rating

Super helpful! Customer service and sales were great. I was also put in a new 2024 Sentra! More

by nashawaashiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman , Julio Valdez , Alexis mangual

Report | Print
Oct 18, 2024

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 03, 2024

Dealership Rating
Employee Rating

I will always remember and appreciate this experience, especially since it was my first time. More

by SVTHOMPSON77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed

Report | Print
Oct 04, 2024

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 29, 2024

Dealership Rating
Employee Rating

It was a headache I when there to buy a car I did a 2021 Altima wow More

by JEFFGETTING
Recommend Dealer
Yes

Other Employees Tagged: Jeffre

Report | Print
Sep 29, 2024

Universal Nissan responded

Jeff, Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 28, 2024

Dealership Rating
Employee Rating

You're buying a car the process has been cut down considerably and made the the buying experience a whole lot more enjoyable. This is my 7th car with you guys,nicely done. More

by BIGSEXY2065
Recommend Dealer
Yes

Other Employees Tagged: Chris Oliva

Report | Print
Sep 29, 2024

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that Chris, Juan, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 25, 2024

Dealership Rating
Employee Rating

Everyone was very nice and they worked with me to get the car I wanted. Julian was great and worked hard to make the deal. More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Vila

Report | Print
Sep 26, 2024

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

1
2
...
16

Dealership Inventory (509 Vehicles)

new 2024 Nissan Rogue car, priced at $27,054
2024 Nissan Rogue
new
Glacier White exterior
CVT
Front-wheel Drive
$27,054
View Details
used 2023 Hyundai Santa Fe car, priced at $25,130
2023 Hyundai Santa Fe
used
Portofino Gray exterior
Automatic
All-wheel Drive
$25,130
View Details
used 2023 Nissan Pathfinder car, priced at $28,698
2023 Nissan Pathfinder
used
Brilliant Silver Metallic exterior
Automatic
Four-wheel Drive
$28,698
View Details
used 2022 Ford F-250 car, priced at $37,000
2022 Ford F-250
used
ANTIMATTER BLUE exterior
Automatic
Four-wheel Drive
$37,000
View Details
used 2023 Nissan Rogue car, priced at $21,672
2023 Nissan Rogue
used
Gun Metallic exterior
Automatic
All-wheel Drive
$21,672
View Details
new 2025 Nissan Frontier car, priced at $43,431
2025 Nissan Frontier
new
Glacier White exterior
Unknown
Rear-wheel Drive
$43,431
View Details
View All Inventory