Juan Barcenas | Page 5

There was an issue with an incorrect credit card charge. I notified the sales staff that performed the charge and they said they would perform the credit. However, 3 months passed. I contacted Mr. Juan Ba I notified the sales staff that performed the charge and they said they would perform the credit. However, 3 months passed. I contacted Mr. Juan Barcenas in finance to discuss and took immediate action to fact find to determine the issue. It is important to note Mr. Juan Barcenas followed up with me a few days later with a phone call to provide status. Within days after that, Mr. Barcenas provided me the credit card credit receipt. Please thank Mr. Barcenas for his great customer service. This was an out of state sale and it went smoothly and professionally. Cheers to all at Planet 59! Mel Auernig More

by Melchior77 Verified Customer Verified Customer

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Good People, always patience and answering questions. Good experience.. Easy to recommend them to others. questions. Good experience.. Easy to recommend them to others. More

by ETG199 Verified Customer Verified Customer

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Very very bad business refused to help me many times. Would like a call back from upper Ford above this dealership to talk about the problems I am having. No one is helping at dealership they all cover Would like a call back from upper Ford above this dealership to talk about the problems I am having. No one is helping at dealership they all covering for each other I’m very disappointed in service it’s beyond bad , many many lies. More

by bxtnchrs Verified Customer Verified Customer

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This is the best dealer ever. I love it so much thank you so much I love it so much thank you so much More

by ernestoliragalvez Verified Customer Verified Customer

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I I no hi hi hi hi 8 hi hi hi hi hi hi hi hi hi hi hi 9 More

by randallmcdougalsr Verified Customer Verified Customer

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Sales reps were great and the finance department as well. I would recommend them for your next purchase! I would recommend them for your next purchase! More

by DEWITTM1973 Verified Customer Verified Customer

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Love the service and sales person is very friendly and knowledge of vehicles on plant ford lot. I will recommend anyone to plant ford for their next new vehicle. knowledge of vehicles on plant ford lot. I will recommend anyone to plant ford for their next new vehicle. More

by hernandezdash Verified Customer Verified Customer

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Good experience during the buying process. Aftermarket was fun to work with as well. Overall satisfactory experience Aftermarket was fun to work with as well. Overall satisfactory experience More

by ltlfamily Verified Customer Verified Customer

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Salesman was on top of everything. Finance manager is awesome. Will recommend them to our friends and family Finance manager is awesome. Will recommend them to our friends and family More

by RMINDIOLA Verified Customer Verified Customer

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People are amazing! Awesome customer Service! Recommend them to everyone! New or used vehicles. Thank you! Awesome customer Service! Recommend them to everyone! New or used vehicles. Thank you! More

by Mr. Toscano Verified Customer Verified Customer

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