Joy Taylor
Subaru & Used Car Specialist - Sales & Leasing
Ken Ganley Subaru Wickliffe
28840 Euclid Ave
Wickliffe, OH 44092
114 Reviews
Write a Review114 Reviews of Joy Taylor
November 06, 2024
From the first greeting at the door to finalizing the paperwork, the buying process was smooth and stress-free. Joy is friendly, helpful, patient and knowledgeable, and she went out of her way to delive paperwork, the buying process was smooth and stress-free. Joy is friendly, helpful, patient and knowledgeable, and she went out of her way to deliver the vehicle sooner than expected. More
Other Employees Tagged: James Callender
October 31, 2024
this is the second car we have bought with Joy Taylor this year and she is wonderful. I loved my husband‘s car so much. I decided to get one just like it six months later. this year and she is wonderful. I loved my husband‘s car so much. I decided to get one just like it six months later. More
Other Employees Tagged: Robert Swyt Jr. , Brandon Miles, Ken Eggers
October 30, 2024
The staff was outstanding. They were very personable and knowledgeable. Shout out to Joy, Mike and Simon. My husband and I were throughly pleased with our experience. They were very personable and knowledgeable. Shout out to Joy, Mike and Simon. My husband and I were throughly pleased with our experience. Roz & Tom S More
Other Employees Tagged: Mike and Simon
October 24, 2024
Although there was a little struggle, I’m very happy with how I was treated and how I was helped. Me and my girlfriend both bought cars. Although I had to wait for them to transfer mine from Michigan. Be war how I was treated and how I was helped. Me and my girlfriend both bought cars. Although I had to wait for them to transfer mine from Michigan. Be ware they only take 5000 dollar card transactions maximum, I encountered some issues with this. But my sales person Joy was such a great trooper she even despite my anger and attitude took me to work the next morning and then I finally got the car and I couldn’t be happier. The dealership also tends to list sales price and not msrp but they will work with you on your trade in as best as possible. I’m happy with my experience, Joy even continues to answer my questions even after the sale. More
Other Employees Tagged: Brandon Miles, James Callender, Demetrius Carter, Jennifer Martinitis
October 18, 2024
Joy is pretty amazing! I have never owned a Subaru before. Only ever test drove one once. Did not feel "the love" with my local dealership, so I made the over one hour driv I have never owned a Subaru before. Only ever test drove one once. Did not feel "the love" with my local dealership, so I made the over one hour drive to this one. Saw Joy's profile/reviews on their website and decided to ask for her. BEST MOVE EVER! She was absolutely awesome and I went home with an Outback that night. She stayed super late to go over the car with me and her after delivery follow-up is top notch. Go to this dealership and ASK FOR JOY, you will not regret it! Thank you so much Joy! -Missy & Jeff More
October 11, 2024
The dealer representatives were very professional and listened to my request and concerns. They treated me with respect even though I was there to purchase a a used vehicle. listened to my request and concerns. They treated me with respect even though I was there to purchase a a used vehicle. More
Other Employees Tagged: Matt salesman
October 02, 2024
Every aspect of my leasing experience was excellent. Not only were Joy, James, and Mike professional and helpful, they were also kind, funny, and personable. Never before has my car buying been so smoot Not only were Joy, James, and Mike professional and helpful, they were also kind, funny, and personable. Never before has my car buying been so smooth. I feel 100% confident that I’ve bought from the right dealer, one I can trust to take care of my car now and 20 years from now. More
Other Employees Tagged: James Callender
September 30, 2024
Great communications throughout deal. Staff (Joy) knew the cars inside and out and was a champion for the brand. The over experience was positive and well worth driving past three other d Staff (Joy) knew the cars inside and out and was a champion for the brand. The over experience was positive and well worth driving past three other dealers. More
September 21, 2024
An enjoyable experience. Everyone was friendly and knowledgeable regarding the Subaru product. Thank you so much. Everyone was friendly and knowledgeable regarding the Subaru product. Thank you so much. More
Other Employees Tagged: Dario Miocic, Crissy Faught , Simon