Joy Taylor

Great inventory. Efficient salespersons and service reps. In particular Joy and Brandon. GM Dario Moicic very helpful and wants to assist in any way to make you comf Efficient salespersons and service reps. In particular Joy and Brandon. GM Dario Moicic very helpful and wants to assist in any way to make you comfortable with the dealership and sale of a vehicle. More

by NICKMERAGLIO99 Verified Customer Verified Customer

Report | Print

They really went above and beyond to make the deal and experience one to remember. Highly recommend. experience one to remember. Highly recommend. More

by CALEB.KABAT Verified Customer Verified Customer

Report | Print

Joy is an awesome sales associate! Great dealership with a nice selection of vehicles and super service! Great dealership with a nice selection of vehicles and super service! More

by ROSS4453 Verified Customer Verified Customer

Report | Print

The staff is excellent! fun, easy to work with, very attentive to my needs. Joy salesperson JOY, was a pleasure to work with. I would highly recommend Ken Ganley Wickliffe S fun, easy to work with, very attentive to my needs. Joy salesperson JOY, was a pleasure to work with. I would highly recommend Ken Ganley Wickliffe Subaru to anyone interested in purchasing a vehicle! Also there are many staff members that helped me whose names I can not remember but all did an GREAT job helping me! More

Report | Print

Very friendly staff, very helpful in our needs and willing to go the extra mile. They have better deals then other Subaru dealerships. I highly recommend them! willing to go the extra mile. They have better deals then other Subaru dealerships. I highly recommend them! More

by Joe Verified Customer Verified Customer

Report | Print

Joy is absolutely amazing to work with. There should be more than 1 finance person working there. There shouldn’t be a 2 hour wait to be seen to complete a deal. There should be more than 1 finance person working there. There shouldn’t be a 2 hour wait to be seen to complete a deal. More

by JM Verified Customer Verified Customer

Report | Print

This was an amazing experience from start to finish! Extremely knowledgeable sales department, especially David and Joy! Excellent product knowledge and customer service. And to top it all off there wa Extremely knowledgeable sales department, especially David and Joy! Excellent product knowledge and customer service. And to top it all off there was the big red bow on my new outback! More

by YOUNGLYNETTE498 Verified Customer Verified Customer

Report | Print

They were honest, helpful, and really worked with me on an out of state used car sales with a 30 year old, unique classic car that. I wasn't sure about buying sight unseen from a Subaru dealer. I also read an out of state used car sales with a 30 year old, unique classic car that. I wasn't sure about buying sight unseen from a Subaru dealer. I also read the reviews about this dealership selling cars to another buyer before buyers could arrive for their out of state appointment. I decided well, the already things that can happen is "I don't get my car," but I did have a little stress about the possibility of going through all this for nothing or getting my hopes up to be disappointed. These concerns turned out to be completely unfounded. My sales agent, Joy Taylor, kept in touch with me and with the Used Sales Manager though the whole process. I asked her for pictures of the tires since I had a 4 hour drive home. When I had concerns that would be normal for tires on a car that age, and asked her to show than to the Service Manager, she did. When I decided to change the tires before coming down, she recommended two local places to have tires replaced. I close once and had an excellent experience with their manager to choose the right tires for the car. Joy mage show the car got to the tires shop and back safely. The car received am add on at my request. It turned out that the warrantee for the add on wasn't good for acar that age, so they gave me the add on for free and removed the charge from the price of the car even though I actually did get the product added on. I didn't ask for the price to be removed, it was simply given to me. When I met Joy at my pick up, she made sure I had everything I needed, including a bag full of snacks for the ride home! She also introduced me to the Sales Manager I was working with, and other staff we happened to walk past. Finance went smoothly as did paperwork. There was also signed paperwork stating the dealership had everything the needed and the car was legally mine. So I didn't have to worry about things that have been going on on the news lately, where a repo guy showed up to take your car in the middle of the night because the dealership claims you didn't pay all the money owed, and the car belongs to the dealership and no matter what you do, you can't get it back again and all of the money you had for a car is now tied up in the car that was repossessed. All in all, I couldn't have asked for, nor gotten any better experience that what I did. The car was daily priced and now it's sitting in my driveway, pretty as can be, after a completely safe and smoothe ride home. More

by SHERRY_MULLINS Verified Customer Verified Customer

Report | Print

Paperwork took too long, especially when paying with cash, but overall experience was good. Joy was great to work with, she was excellent! cash, but overall experience was good. Joy was great to work with, she was excellent! More

by koss06 Verified Customer Verified Customer

Report | Print

Joy Taylor! Enough said! Outstanding! Hang onto her…very knowledgeable. Gave me a tour of the dealership and service area for future annual maintenance. Great te Enough said! Outstanding! Hang onto her…very knowledgeable. Gave me a tour of the dealership and service area for future annual maintenance. Great team! More

by KPOPE7417 Verified Customer Verified Customer

Report | Print