Joshua Kern | Page 20

Joshua K. provided excellent care. Having a clean car and floor mats after my vehicle was serviced was great! I’ll return again in the future. floor mats after my vehicle was serviced was great! I’ll return again in the future. More

by KATEJLARSON Verified Customer Verified Customer

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Joshua is awesome! Great service! He deserves a promotion/ increase in pay! Josh is very easy to talk to and understands what we want. He has great Customer service! promotion/ increase in pay! Josh is very easy to talk to and understands what we want. He has great Customer service! More

by husky117 Verified Customer Verified Customer

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Bought many vehicles from this dealership and always been taken care of. The service dept is right on and Josh is always right on as well taken care of. The service dept is right on and Josh is always right on as well More

by Hindt Verified Customer Verified Customer

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Friendly service, was able to get a ride while vehicle was in service and was picked up at a time that was convenient for me. was in service and was picked up at a time that was convenient for me. More

by BRANDON.AGUIRRE Verified Customer Verified Customer

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Came in for a 45,000 tune up. They did the job for me in Two hours because I was in a hurry. Answered all questions and had me in and out. Two hours because I was in a hurry. Answered all questions and had me in and out. More

by Brianalanneff1971 Verified Customer Verified Customer

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I was visiting family during Christmas and was getting ready to leave to return to Cincinnati when the “check engine” light came on. I took my car to Luther Audi in Rochester and they diagnosed the probl ready to leave to return to Cincinnati when the “check engine” light came on. I took my car to Luther Audi in Rochester and they diagnosed the problem quickly, allowing us to return that same day. Great service and a special thank you to Joshua. More

by Jonrcoxpe Verified Customer Verified Customer

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Thank you for great service! Just came in for an oil change. Service tech recommended coolant flush also and husband agreed I should have that done also. So they did both services in one morning. Their change. Service tech recommended coolant flush also and husband agreed I should have that done also. So they did both services in one morning. Their great courtesy drivers drove me to work and picked me up again so I didn't miss a minute of work time. They also text a link to my phone so I could pay online. As a bonus they even washed my car and floor mats! More

by Melaniehart3 Verified Customer Verified Customer

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Outstanding service, very welcoming and well mannered. Very helpful if any questions need to be answered. Also very informational on vehicles details. Thank you! Awesome experience! Very helpful if any questions need to be answered. Also very informational on vehicles details. Thank you! Awesome experience! More

by JBERGMN507 Verified Customer Verified Customer

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We were very pleased with our service. Joshua was very helpful in checking on and upgrading the navigation system. We were in a predicament that day, so we’re very grateful for the concierge service. Very helpful in checking on and upgrading the navigation system. We were in a predicament that day, so we’re very grateful for the concierge service. Very appreciative of the cleaned car. Thank you. More

by Fisherman Verified Customer Verified Customer

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Josh is always prepared, thorough and courteous. I appreciate not being pressured into maintenance that can wait. The drop off and pickup/delivery option is a bonus being we drive an hour. We do this appreciate not being pressured into maintenance that can wait. The drop off and pickup/delivery option is a bonus being we drive an hour. We do this because of Joshua. More

by DKRANZ007 Verified Customer Verified Customer

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