Joshua Jones | Page 39

Best experience buying a car. Bill was exceptional, a real pro and a gentleman. He made this a great experience. We will return the next time we need a new car. real pro and a gentleman. He made this a great experience. We will return the next time we need a new car. More

Report | Print

Mei Kei is fantastic. She is knowledgeable, patient, compassionate, and kind. She is the first car salesperson I have encountered that did not act like one. She continuously followed up and her and her compassionate, and kind. She is the first car salesperson I have encountered that did not act like one. She continuously followed up and her and her manager Shawn worked tirelessly and creatively to help me with a deal with which I was comfortable. They were incredibly accommodating. I recommend everyone interested in a Subaru to go to this dealer, and specifically ask for Mei Kei. More

Report | Print

Emily was an amazing salesperson to work with. She listened and worked with me to get exactly the car I was looking for. Super kind and attentive and did not push us aggresively into purchasing with t listened and worked with me to get exactly the car I was looking for. Super kind and attentive and did not push us aggresively into purchasing with them like my girlfriend and I have experienced in the past with other dealership. Definitely recommend working with her to others! More

Report | Print

Our recent car-buying experience at Heritage Subaru in Owings Mills was the best experience in 60 years of driving! From entry to exit, all the staff were helpful and pleasant, but Mei Kei Hong, our sale Owings Mills was the best experience in 60 years of driving! From entry to exit, all the staff were helpful and pleasant, but Mei Kei Hong, our sales agent, deserves a 6-star rating! As elders who wanted all the safety features, but who are intimidated by the technical capabilities, Mei Kei patiently walked us through each and every feature. Her explanations were clear and easy to understand even for us non-techies. Mei Kei clearly knows Subarus inside and out as she answered each question with confident expertise. Dealing with someone who is knowledgeable, courteous, honest and with a delightfully warm and friendly personality capped our already positive experience! Mei Kei even stayed 2 hours after closing to give us the keys and escort us to our new car! We’ll drive the hour it takes to Heritage Subaru for our next car and we’ll definitely ask for Mei Kei! More

Report | Print

Mei Kei was great to work with. Mei Kei was knowledgeable of the vehicles, features, and options. Mei Kei was also considerate of COVID-related safety considerations which was great Mei Kei was knowledgeable of the vehicles, features, and options. Mei Kei was also considerate of COVID-related safety considerations which was greatly appreciated. Online pricing was very fair. More

Report | Print

Excellent Customer Service Mei Kei was absolutely wonderful to work with and the overall experience with the dealership was excellent. I highly recommend them for anyone lookin Mei Kei was absolutely wonderful to work with and the overall experience with the dealership was excellent. I highly recommend them for anyone looking for a vehicle. More

Report | Print

I had a wonderful experience at Heritage Subaru. From the minute I walked in. I worked with Mei Kei Hong, she was friendly, and knowledgeable . She didn't rush me and answered my many questions. I also want minute I walked in. I worked with Mei Kei Hong, she was friendly, and knowledgeable . She didn't rush me and answered my many questions. I also want to commend Josh Jones and Greg Jacobson. They got me a great deal and financing. I highly recommend Heritage Subaru. More

Report | Print

My experience at Heritage Subaru Owings Mills was very pleasant . Not your typical car dealer. They were great and our sales person Mei Kei Hong was the best ., she and her team made it the best car buyin pleasant . Not your typical car dealer. They were great and our sales person Mei Kei Hong was the best ., she and her team made it the best car buying experience I have ever had More

Report | Print

One of the best car purchases we ever had. Ms. Mei was friendly, knowledgeable, and she didn't pressure us to buy in any way. She took the time to answer each of our questions and she was very quick to friendly, knowledgeable, and she didn't pressure us to buy in any way. She took the time to answer each of our questions and she was very quick to reply to emails and phone calls. I will absolutely buy another vehicle from her in the future, and I would recommend her to anyone looking for a no pressure, no hassle car buying experience. More

Report | Print

Very good visit, Sanjay was our sales person, easy to work with, knew his stuff Car details and the purchase process. He did a great job. Would ask for him again if I needed another car. work with, knew his stuff Car details and the purchase process. He did a great job. Would ask for him again if I needed another car. More

Report | Print