Joshua Hansmeier
Joshua Hansmeier at Bell Honda

Joshua Hansmeier | Page 69

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.5
725 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.5

725 Reviews

Write a Review

725 Reviews of Joshua Hansmeier

July 24, 2024

Dealership Rating
Employee Rating

The service appt was at 7am, vehicle promised at 12pm, it was done a little after 10am. More

by jcv0761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don’t know his name, he helped me getting the car back since josh was busy.

Jul 29, 2024

Bell Honda responded

Thank you for your feedback! We’re glad to hear that your vehicle was completed ahead of schedule. If you have any further needs or questions, feel free to reach out. We appreciate your patience and look forward to serving you again!

July 23, 2024

Dealership Rating
Employee Rating

He is very customer oriented! I appreciate that he took time to explain and analyze maintenance options. More

by MARSHALLRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Emery

Jul 29, 2024

Bell Honda responded

Thank you for your feedback! We’re glad to hear that you appreciated the time taken to explain and analyze your maintenance options. Providing clear and customer-oriented service is a priority for us. If you have any more questions or need further assistance, feel free to reach out. Thanks again!

July 23, 2024

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Employee Rating

High recommended for family and friends the staff over beyond watching nice and cool people on time service and follow after service to make sure got best treatment thanks for bell Honda service departmen More

by davidtalia978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Montufar, Jake Mueller, Mihui Kim, Jessica Aguilar, Walid Doumit , Q Barrino, Max Dunmire, Steve Emery, Eddie Martinez

Jul 29, 2024

Bell Honda responded

Thank you for the high recommendation! We're thrilled to hear that you had a positive experience with our staff and appreciated their timely service and follow-up. It’s wonderful to know that our team went above and beyond to ensure you received the best treatment. We’re grateful for your support and look forward to serving your family and friends in the future. Thanks again!

July 23, 2024

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My service advisor got my car right in and the problem was corrected very quickly. Thank you very much. More

by JUDYAUERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Q Barrino, Max Dunmire, Steve Emery, Michael Vu was very efficient and pleasant.

Jul 29, 2024

Bell Honda responded

Thank you for your review! We’re pleased to hear that your service advisor quickly addressed and corrected the problem with your car. We appreciate your feedback and are glad we could assist you efficiently. Thanks again for your support!

July 21, 2024

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Employee Rating

Took three tries to get them to put up engine under cover. Said it was done twice and wasn’t. Put front engine under shield in car and did not tell me. Changed oil and did brakes ok. More

by strbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Q Barrino, Max Dunmire, Steve Emery, Dealt with Brandon. He was ok.

Jul 25, 2024

Bell Honda responded

We apologize for the repeated issues you faced with the engine under cover and for the miscommunication. Your feedback is important to us, and we want to address these concerns directly. Please contact Trish Viramontez at TViramontez@vtaig.com so we can resolve this matter and ensure it doesn’t happen again. Thank you for bringing this to our attention.

July 20, 2024

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Employee Rating

I’ve been coming to Bell Honda for many years. Everyone I deal with are friendly & courteous. Faith was very knowledgeable, fun and helpful. Mark even took an ugly tag that has been on my windsh More

by FLAPRAIRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Montufar, Jake Mueller, Mihui Kim, Jessica Aguilar, Walid Doumit , Q Barrino, Max Dunmire, Steve Emery, Eddie Martinez, Faith

Jul 26, 2024

Bell Honda responded

Thank you for your continued support and kind words! We’re delighted to hear that you’ve had positive experiences over the years. It’s great to know that Faith was knowledgeable and helpful, and that Mark went the extra mile to take care of that tag. We appreciate your recognition of our team’s efforts. If you need anything else, we’re here for you!

July 20, 2024

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Honda treated service department was outstanding! Faith my service advisor was very helpful and very knowledgeable and answered all my questions. More

by ENJLBOYZ4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Faith Williamson

Jul 26, 2024

Bell Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience with our service department and that Faith provided you with helpful and knowledgeable assistance. Your satisfaction is our top priority, and we're glad to know that all your questions were answered. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!

July 05, 2024

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Employee Rating

Very organized, friendly and efficient. Please provide seats in the office area in regards to senior citizens. More

by RHILLLONG
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

July 05, 2024

Dealership Rating
Employee Rating

Great place to do service. On time and quickly did my oil change. Thanks you More

by kcampbellaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 05, 2024

Dealership Rating
Employee Rating

Love our service writer, Josh Hansmeier. He gives us an honest assessment and we have confidence in the work. More

by Mr Hemi
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Q Barrino

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