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Joshua Hansmeier
Refer Me
301 Reviews
Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.
Read moreDealership Experience
12 yrs, 9 mos
Industry Experience
12 yrs, 9 mos
Languages Spoken
English
Spanish
301 Reviews
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301 Reviews of Joshua Hansmeier
Verified Customer
February 21, 2025
When I originally brought my car in I didn’t get Josh because he was off that day . Was not happy with the results. I spent around $2500 fixing the same issue I had the last time I was there. Also $2500 because he was off that day . Was not happy with the results. I spent around $2500 fixing the same issue I had the last time I was there. Also $2500. Very upsetting. Josh is absolutely amazing to work with but it seems not every one is. More
by Gerry
February 17, 2025
The car buying experience at Bell Honda was the most exasperating car purchase that I’ve ever experienced. It lasted almost 7 hours and except for the test drive, I rarely knew what I was waiting for. T exasperating car purchase that I’ve ever experienced. It lasted almost 7 hours and except for the test drive, I rarely knew what I was waiting for. The salesman knew very little about the car he was selling so instead he told me numerous golf stories some of them multiple times. The credit manager told me that the car has so many computer chips that they are not all under warranty for the warranty period. At that point the sales manager had to step in because I wanted out of the deal. The sales manager’s explanation was that credit manager was referring to the warranty being a limited warranty. Whatever that means. The salesman then tried to explain what we needed to know about the car we had purchased but we gave up after he couldn’t get our phones linked to the car. We then waited almost 45 minutes while the salesman tried to find both sets of keys for the new vehicle and our trade. The salesman was then supposed to follow us home so we could give him the title for our trade but he forgot. There was no follow up call from the dealership asking us about our satisfaction. When I took the title in for our trade I told the sales manager that I needed the window sticker and cargo mat that should have been included. I also didn’t want to alienate the service department so I said I would not write a scathing review. After receiving my missing items and having my first service appointment, I felt the dealership should be reviewed. In summary, I like my Pilot but it still has a few problems but it would be a complete waste of time to get them resolved at Bell Honda. Joseph Dade 330-705-3212 More
by jdade
Other Employees Tagged: Several individuals are not listed but I expect they are gone.
February 17, 2025
Very inconsistent, last time I was there service advisor wanted to change my oil early (roughly 40% remaining on Maintenance Minder), this time the guy said they wouldn’t change it to till it dropped below wanted to change my oil early (roughly 40% remaining on Maintenance Minder), this time the guy said they wouldn’t change it to till it dropped below 10%. Was there for one recall, was not sure if they could do the second one done also, was told 3-5 hours, ended up getting both done, but was never advised. All work was completed early, which is great, but why “quote” 3-5 hours and get it done in 90 minutes? Some kind of text update system would be nice, or a phone call, or a heads up of some kind. Service advisor wasn’t very personable, demeanor was professional, but lacked people skills, just not enough customer service experience. More
by nissmoracing
February 14, 2025
I went there to oil changes ago. The guy was rude to me didn’t care what I had to say. Told me it was gonna be over an hour for my oil change called me 10 minutes later and said come The guy was rude to me didn’t care what I had to say. Told me it was gonna be over an hour for my oil change called me 10 minutes later and said come pick up your car. After I sat down to have breakfast. The rudest man ever he didn’t wanna go over anything I asked him to check for certain items to see if I need to get it replaced such as my brakes he didn’t wanna go over it then he just sent me it through a text message after I complained about it. So disrespectful never again More
by RENATA-8111
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