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Joshua Hansmeier
Joshua Hansmeier at Bell Honda

Joshua Hansmeier | Page 17

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.5
725 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

14 yrs, 2 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.5

725 Reviews

Write a Review

725 Reviews of Joshua Hansmeier

September 13, 2025

Dealership Rating
Employee Rating

We had some issues with some scratches on our new passport. It was taken care of immediately, and they made it right. More

by RJM909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Griffin Spellicy

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Sep 17, 2025

Bell Honda responded

We are elated to hear that our team was able to resolve the concerns with your new Passport so quickly. Your experience shows how much we value making things right for our customers when issues arise. We understand how important it is to have your vehicle in perfect condition, and we appreciate your patience while we addressed the scratches.

September 13, 2025

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Employee Rating

The service is very fast and good. The staff cares about their customers and prioritizes all our needs. They are also very friendly. More

by JIMLEEONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Bell Honda responded

Thank you for your review! We are pleased to hear that you found our service to be quick and of high quality. It means so much to know that our team demonstrated genuine care for your needs and made you feel like a priority during your visit.

September 13, 2025

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Employee Rating

Reliable,honest, and efficient. Love interacting with techs at service center. Never over sell. Thank you More

by mckinneyjulieta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Bell Honda responded

We are ecstatic to hear about your wonderful experience with our team! Your kind words about our reliability, honesty, and efficiency truly mean the world to us. We're especially pleased that you enjoy working with our service technicians and appreciate their straightforward approach without any unnecessary upselling.

September 13, 2025

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The customer service specially the service department is horrible no friendly no respectful don’t acre about customer More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 15, 2025

Bell Honda responded

Providing respectful and attentive customer service is a top priority for us, and it’s clear from your feedback that we fell short. We take your concerns seriously and would like the opportunity to make things right. Please reach out directly to our General Sales Manager, Michael Jandran, at 602-789-9771

September 12, 2025

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Employee Rating

Free popcorn, Free water, Reasonable wait time for service (sort of) , Friendly, Approving recommendations is easy. More

by OFFICIAL.RAY2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Bell Honda responded

Your positive experience means a lot to us at Bell Honda. We're delighted that you enjoyed the complimentary refreshments and found our team to be welcoming. It's wonderful to hear that our service timing worked well for you and that our recommendation process was straightforward.

September 11, 2025

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Employee Rating

Great customer service had a great experience at Bell Honda they took very good care of me More

by normaneasonpb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Lopez, Yusuff Olowoeshin, Dominic Jackson, Jalal "AJ" Ahmadzai, Mihui Kim, Jessica Aguilar

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Sep 17, 2025

Bell Honda responded

Thanks for sharing your wonderful experience with us! We are pleased to hear that our team provided you with excellent customer service and took great care of you during your visit. Your positive feedback about the care you received means a lot to us. We appreciate you taking the time to share your experience and look forward to serving you again at Bell Honda.

September 10, 2025

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Employee Rating

It was ok but when my car came out my radio was messed up and not even on and the times on dash and screen were changed, was NOT happy about that. I did not come back after I realized because I live in Glend More

by cathyhunton
Workmanship
Service Time
Recommend Dealer
No
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Sep 15, 2025

Bell Honda responded

That’s not the level of care and attention to detail we aim to provide, and we completely understand your frustration. We value your time, and we know it can be difficult to come back when you have a busy schedule. To make things easier, we’d like the opportunity to review this matter with you directly and see how we can make it right. Please reach out to our Service Representative, Iris Garcia, at IGarcia10@vtaig.com

September 07, 2025

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Employee Rating

Joshua always does such a great job of communicating important info about my vehicle maintenance. We’ve built a good relationship and he has earned my trust. More

by SHERRZi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Bell Honda responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you have received excellent communication regarding your vehicle maintenance needs.

September 06, 2025

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Employee Rating

Joshua has been my go-to for the last six years. He always takes great care of me and all of my cars. He goes above and beyond, he communicates, he’s not pushy, and he’s very kind and professional. More

by juliemallonkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Bell Honda responded

We deeply cherish your loyalty and trust over the past six years. It means so much to hear that you've consistently received exceptional care for all your vehicles.

September 05, 2025

Dealership Rating
Employee Rating

Great! ...very good, and fast service..They are very professional. I've been with Bell Honda for Several years. More

by DMMENACEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Bell Honda responded

We greatly appreciate your wonderful feedback and loyalty over the years! It means so much to us that you've experienced excellent and efficient service at Bell Honda.

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