Joshua Hansmeier
Joshua Hansmeier at Bell Honda
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Joshua Hansmeier

Service Advisor

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.7
119 Reviews

Hello! I've been at Bell Honda since June 2012 and would love to meet you and your Honda. In addition to working with you on your cars needs, I enjoy travel, mountaineering, motorcycles and baking. I love animals, currently living with 2 cats, 1 dog and 4 chickens.

Dealership Experience

12 yrs, 6 mos

Industry Experience

12 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.7

119 Reviews

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119 Reviews of Joshua Hansmeier

November 20, 2024

Dealership Rating
Employee Rating

The service was fast, friendly, and efficient. The service representative was very informative and communicative. More

by PX270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Ramirez

November 20, 2024

Dealership Rating
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I am very happy working with Josh, he is very professional & takes pride in what he does. More

by JUDYBALLARD43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2024

Dealership Rating
Employee Rating

Dealership has been fine. Not helping me well now. I lost my keys. Went to dealership and they had to order one. It has been a month, I still don’t have a key fob More

by Ptbarrier
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Bell Honda responded

We understand how important it is to have everything you need in a timely manner, and it’s concerning to hear about this extended wait. Please reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

November 17, 2024

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They started the work at the appointment time and completed it within the time estimate they had given me. More

by JWLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Bell Honda responded

Thanks! We’re thrilled to hear you had a great experience with our team. Timeliness is important to us, and we’re glad we met your expectations. Looking forward to serving you again!

November 16, 2024

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Service advisor was great, very helpful provided a great experience explained everything and allowed me to decide what to do great service More

by gary.hornsby
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Bell Honda responded

Gary, thanks for the fantastic feedback! We're thrilled to hear that our service advisor made your experience so positive and informative. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

November 15, 2024

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CSR always super helpful and courteous. Appointments are always honored and there is no wait time once I arrive. More

by DMALD0NAD08688
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2024

Bell Honda responded

Thanks! We're thrilled to hear that you’ve had such positive experiences with our team and that we respect your time. Your feedback motivates us to keep delivering great service!

November 14, 2024

Dealership Rating
Employee Rating

Money hungry and extreme practices of saying you need things done to your car that aren’t necessary. I just bought the car from you in May put only 1400 miles on it then told it needs $3000 worth of wor More

by SASJAAY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mihui Kim

Nov 15, 2024

Bell Honda responded

It's important to us that every customer feels confident in the vehicles they purchase and the service they receive. Your experience doesn’t align with the level of transparency and trust we strive to uphold. To ensure your concerns are thoroughly addressed, we encourage you to reach out directly to Trish Viramontez at TViramontez@vtaig.com.

November 11, 2024

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Employee Rating

I’ve been waiting 10 months for Recall Was told to bring my car in and it would be fixed to find out that the recall part Out of stock been waiting 1 month since More

by ANGELALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2024

Bell Honda responded

We understand the frustration of waiting for a recall repair, especially after such a long period. Our team aims to handle recalls efficiently, and we regret that your visit didn’t go as planned due to the part being out of stock. To help resolve this promptly, please connect with Trish Viramontez at TViramontez@vtaig.com.

November 11, 2024

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Employee Rating

Facility is impressive. Service advisor was very knowledgeable, informative,and quick to keep me informed about the readiness of my vehicle . Took care of my vehicle problem More

by Richard Lloyd
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Bell Honda responded

Richard, we’re thrilled to hear about your positive experience! Our team takes pride in providing top-notch service and keeping our customers informed. Thank you for choosing us and for your kind words. We look forward to serving you again!

November 10, 2024

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Employee Rating

Very helpful and very informative and very caring. Got the work done fast and let me know it was ready. I was very pleased. More

by Claudia Earle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Bell Honda responded

Claudia, we’re thrilled to hear that you found our service helpful and caring! Our team works hard to provide quick and informative support, and it’s great to know you were pleased with your experience. Thank you for your kind words!

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