Joshua Hansmeier

Very professional. Good explanation of things needing service. However sometimes they suggest issues that may not be there! Good explanation of things needing service. However sometimes they suggest issues that may not be there! More

by sBhimji Verified Customer Verified Customer

Report | Print

The service department is basically excellent as far as my advisor is concerned, however, I sometimes feel that the time it takes to service my automobile is a bit too long, or should be shorter based on w my advisor is concerned, however, I sometimes feel that the time it takes to service my automobile is a bit too long, or should be shorter based on what I know about my automobile More

by SBURCH51 Verified Customer Verified Customer

Report | Print

I always feel I’m in good hands with Joshua and Bell Honda and appreciate the excellent customer service both he and everyone there provide! Honda and appreciate the excellent customer service both he and everyone there provide! More

by JBURTS356 Verified Customer Verified Customer

Report | Print

Arrived at 9:40 for my appt. Spent all day in waiting room. A text was sent that my car was done at 5 pm. Didn't see text, so I waited until 5:45 to go looking for my car. I was Spent all day in waiting room. A text was sent that my car was done at 5 pm. Didn't see text, so I waited until 5:45 to go looking for my car. I was only person in waiting room after 5 pm. Would be nice for someone to check on why I was still there. Having waited all day, it would have been curteous for someone to let me know car was ready. Also had tires rotated. Screwed up the tire pressure sensors so now tire pressure warning is on even though pressure is fine. Not sure I will be back even for the free service. More

by STaylor Verified Customer Verified Customer

Report | Print

Appreciate being greeted upon arrival. Waiting area is comfortable and tidy. Staff is professional and friendly, Waiting area is comfortable and tidy. Staff is professional and friendly, More

by 1997ALOHA Verified Customer Verified Customer

Report | Print

Not cheap, but they do quality work, everything clean, friendly service, all around highest quality. friendly service, all around highest quality. More

by toddhochstein Verified Customer Verified Customer

Report | Print

Purchasing my pre owned 2023 Accord was a good experience, but the service department not so much. experience, but the service department not so much. More

Report | Print

Representative Shawna, was very professional knowledgeable communicate throughout the process. Her follow up was excellent and the quality of work performed met all of my expectations. knowledgeable communicate throughout the process. Her follow up was excellent and the quality of work performed met all of my expectations. More

by PBART4ROWW Verified Customer Verified Customer

Report | Print

For my first time service at Bell Honda, I had a great experience with my service technician, Joshua Hansmeier. Joshua was extremely friendly, courteous, and professional. From the beginning of quoting experience with my service technician, Joshua Hansmeier. Joshua was extremely friendly, courteous, and professional. From the beginning of quoting my Alternator replacement cost, to receiving my car for maintenance, and explaining the wait time, he was great to work with, from beginning to end!! Thank you very much Joshua for helping out in my time of crisis! More

by ROBERT.LEWIS91 Verified Customer Verified Customer

Report | Print

My recall part was not in but they never let me know and let me wait the time for a repair (4 hours killing time) to get my car back. Never telling me anything. I had to call them to check on my car. Waste let me wait the time for a repair (4 hours killing time) to get my car back. Never telling me anything. I had to call them to check on my car. Wasted my time that I took off and my recall is still not fixed. Unprofessional. More

by Karen.Monier Verified Customer Verified Customer

Report | Print