Joshua Fernandez
Joshua Fernandez at Greenway Kia East
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Joshua Fernandez

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.4
276 Reviews
4.4

276 Reviews

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276 Reviews of Joshua Fernandez

February 08, 2025

Dealership Rating
Employee Rating

They made each part of the process easy, from making the appointment and checking in the car. I received same day service with very little wait time. More

by Dom S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2025

Dealership Rating
Employee Rating

The sales person give us his 100%, but dealership satisfaction was 0 %, car cames all damage with scratches everywhere rusty brakes for a new car. Bunch of issues and dirty like was flooded. Definite More

by rymluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 06, 2025

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

Feb 06, 2025

rymluciano responded

The sales person give us his 100%, but dealership satisfaction was 0 %, car cames all damage with scratches everywhere rusty brakes for a new car. Bunch of issues and dirty like was flooded. Definitely not satisfied with my purchase. Still same respond.

February 06, 2025

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I came in to check and see if I needed the work done I was told they would let me know check in a couple of minutes before 10am I never got any response until I went and asked how much longer it would tak More

by lashallesmart53@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2025

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work together to resolve the matter.

February 04, 2025

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Employee Rating

Great staff, very positive attitude to help client. Service was very fast with great explanations of mfg defects . More

by sagarandsaloni
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ilcia Gonzalez, Carlos Alejo

Feb 05, 2025

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided you with fast and helpful service. Thank you for the kind words!

February 03, 2025

Dealership Rating
Employee Rating

Unreasable delays in service. Poor communication with owner of vehicle. Dealership does not provide rentals resulting from internal delays corresponding with California. Service More

by TRENT.E.LITTLE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Greenway Kia East responded

Hi Trent. We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

February 02, 2025

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Employee Rating

The service was fast and they were very helpful and they explained everything and the job was done on time More

by BERNARDSHOMALI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Greenway Kia East responded

Bernard, we're delighted to hear that you had a smooth and informative experience with our team at Greenway Kia East. Thank you for the positive feedback!

January 31, 2025

Dealership Rating
Employee Rating

Greenway Kia East is the only place I will take my vehicle for repairs. Thanks for getting the job done More

by CHRISTINE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin

Jan 31, 2025

Greenway Kia East responded

Christine, we're delighted to be your go-to place for vehicle repairs at Greenway Kia East. Thank you for trusting us with your car!

January 30, 2025

Dealership Rating
Employee Rating

This is our 2nd time at Kia Greenway. Still love it! Thanks for quick, efficient and professional service. It was a pleasure. We will be back again . More

by STRAWBERRI414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Greenway Kia East responded

Thank you for returning to Greenway Kia East! We're delighted to hear that our quick and professional service continues to impress. Looking forward to your next visit!

January 28, 2025

Dealership Rating
Employee Rating

Josh was amazing! He had me updated every moment that my car was in the shop. More

by Borimori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Greenway Kia East responded

Borimori, we are glad that Josh provided excellent communication. Thanks for stopping in at Greenway Kia East and leaving us a five-star review.

January 28, 2025

Dealership Rating
Employee Rating

Very Professional 10/10 would deff be going more often for service Amazing Quick and Simple More

by Bh863853
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

Jan 29, 2025

Greenway Kia East responded

Thank you for taking the time to review Greenway Kia East! We look forward to assisting you next time!

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