My 1st time to a real car lot you treated me with respect
plus sold me a truck
plus sold me a truck
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by jokeresq13
Verified Customer
Verified Customer
Jun 25, 2025 -
Jeremy Franklin Mitsubishi of Kansas City responded
Jokeresq13, your wonderful feedback and rating mean a lot to us. Thank you so much for your kind words! We're honored to have been part of your very first visit to a real car lot. It means a lot to us that you felt respected and well taken care of throughout the process. Congratulations on your new truck — we hope you enjoy every mile! If you ever need anything, we’re always here for you. Welcome to the family!
I spoke with Gianni West, amazing salesman.
Kind, educated, and was very helpful in getting me out the door in a vehicle. He was informative, knew his stuff, and the dealership in general has s
Kind, educated, and was very helpful in getting me out the door in a vehicle. He was informative, knew his stuff, and the dealership in general has some very kind people there. The GM was also there and took part in helping me get a vehicle, very nice guy.
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by monicarrhayes
Verified Customer
Verified Customer
Jun 18, 2025 -
Jeremy Franklin Mitsubishi of Kansas City responded
Monicarrhayes, we are so happy to read such a great review about Jeremy Franklin Mitsubishi! Thank you so much for your thoughtful review! We're thrilled to hear that Gianni provided you with such a great experience—he truly is an asset to our team. We're also glad our General Manager could step in and help make everything come together. It means a lot to know you felt supported by our entire staff. Enjoy your new vehicle, and thank you for choosing us!
Everyone was friendly but not pushy type.
They got us in an auto very quick and with nothing down. This was a Blessing for sure. Since funds are scarce for a lot.of people these days. So if y
They got us in an auto very quick and with nothing down. This was a Blessing for sure. Since funds are scarce for a lot.of people these days. So if you need transportation with excellent service I recommend
Jeremy Franklin Mitsubishi of
Kansas City.
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by phyllisyoung66
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2025 -
Jeremy Franklin Mitsubishi of Kansas City responded
Phyllisyoung66, we're glad you had such a wonderful experience with us! Thank you so much for your thoughtful review! We're truly grateful you chose Jeremy Franklin Mitsubishi of Kansas City, and we're so glad to hear that our team made the process smooth, friendly, and pressure-free. It means a lot to us that we could help you secure reliable transportation with no money down, especially during times when every dollar counts. We're here to serve, and your recommendation is the highest compliment we could receive. Welcome to the Jeremy Franklin family!
Cal was great and had very good communication with me
about car repairs and service so at check at there were no surprises.
about car repairs and service so at check at there were no surprises.
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by jackishawinchester
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2025 -
Jeremy Franklin Mitsubishi of Kansas City responded
Jackishawinchester, we're happy to hear you had such a positive experience with our team! Thank you for the great review! We're glad to hear Cal provided clear and consistent communication throughout your service visit. Making sure there are no surprises at checkout is something we take seriously, and we're happy Cal delivered that level of care. We appreciate your trust in us and look forward to serving you again!
The people in service are fantastic.
Very respectable. Always ready to help you. That's why I will always be a Customer. Keep up the good work.
Very respectable. Always ready to help you. That's why I will always be a Customer. Keep up the good work.
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by Pecinajacob
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2025 -
Jeremy Franklin Mitsubishi of Kansas City responded
Pecinajacob, thank you so much for the positive review, your loyal support, and your thoughtful review! We're proud to have a service team that's committed to providing respectful, helpful, and reliable care every time you visit. It means the world to us that you've chosen to stay a part of the Jeremy Franklin family—we’ll keep working hard to earn your trust every step of the way. See you next time!
I had the pleasure of buying a car from Juan.
He went above & beyond for me and assured I walked away with the perfect vehicle for me! I will definitely be back & will tell everyone I know lookin
He went above & beyond for me and assured I walked away with the perfect vehicle for me! I will definitely be back & will tell everyone I know looking for a car to go see JUAN!!
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by rhema
Verified Customer
Verified Customer
Other Employees Tagged:
Juan
May 19, 2025 -
Jeremy Franklin Mitsubishi of Kansas City responded
Rhema, your satisfaction is our top priority. Thank you so much for your kind words! We're thrilled to hear that Juan provided such an exceptional experience and helped you find the perfect vehicle. He truly goes above and beyond for our customers, and we’re lucky to have him on our team. We greatly appreciate your support and referrals — welcome to the Jeremy Franklin Mitsubishi family, and we look forward to seeing you again in the future! Thank you, and have a fantastic day!
There were a few little things I didn't appreciate during
my buying experience but nothing that would keep me from coming back. First off, I found out a month after my purchase that my car never had an inspe
my buying experience but nothing that would keep me from coming back. First off, I found out a month after my purchase that my car never had an inspection done before me buying it. Which meant when I went in for my complimentary oil change I was informed I also needed brakes, rotors, windshield wipers and cabin filter. They did make it right but just kind of annoying ya know? Like my trust went out the window a bit in the sense that great car and deal I got maybe wasn't so great. Like I said they made it right and I really appreciated it, just grateful it was nothing more and they checked everything out for me.
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by Anonymous
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Don't remember sales guys name
May 14, 2025 -
Jeremy Franklin Mitsubishi of Kansas City responded
Anonymous, we are pleased we could provide you with a positive experience! Thank you for taking the time to share your feedback. We truly appreciate your honesty and are glad to hear that, despite some frustrations, your overall experience was still positive and you’d consider coming back.
We sincerely apologize for any inconvenience that caused. We're glad we were able to make things right quickly once it was brought to our attention, and we appreciate you allowing us to do so.
Your trust is incredibly important to us, and we’re always working to improve and ensure that no detail is overlooked in the future. If you have any other questions or concerns, please don’t hesitate to reach out directly—we're here for you.
Thank you again for your business and understanding.
Jesse, our salesman, was very thorough while we signed
all the paperwork and Joshua, our financial person worked very hard and did get us a great rate on our loan. Everyone at the dealership was cordial a
all the paperwork and Joshua, our financial person worked very hard and did get us a great rate on our loan. Everyone at the dealership was cordial and helpful to us. It was a smooth experience and much appreciated.
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by dougandjoni
Verified Customer
Verified Customer
May 09, 2025 -
Jeremy Franklin Mitsubishi of Kansas City responded
Dougandjoni, we are very happy we could provide you with a positive experience! Thank you so much for the thoughtful review! We're glad to hear Jesse took great care of you through the paperwork and that Joshua worked hard to secure a great rate. It’s wonderful to know the whole team made your experience smooth and enjoyable. We truly appreciate your business and hope you love your new vehicle!
My salesman Jesse Hardin, was very helpful and easy to
work with. He made the buying experience enjoyable.
work with. He made the buying experience enjoyable.
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by Christianpatzner58
May 01, 2025 -
Jeremy Franklin Mitsubishi of Kansas City responded
Christianpatzner58, we appreciate your positive review and for the kind words! We're so glad to hear that Jesse Hardin made your car-buying experience enjoyable and stress-free. He’s a valuable part of our team, and we’ll be sure to pass along your feedback. We truly appreciate your business and hope you’re loving your new vehicle!
The employee are very nice are helpful and patient with
you they make you feel relaxed
you they make you feel relaxed
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by sheilatimley
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2025 -
Jeremy Franklin Mitsubishi of Kansas City responded
Hi Sheilatimley! We're so happy we were able to help you out! Thank you for the wonderful feedback! We're so glad to hear that our team made you feel relaxed and well taken care of. Providing a helpful, friendly, and patient experience is what we strive for, and it's great to know it showed during your visit. We truly appreciate your support!