Joshua Espinosa

Jeremy Franklin Mitsubishi of Kansas City responded

Star, thank you so much for your wonderful review! We're thrilled to hear that you felt respected and valued by our team. Our goal is to create a positive experience for every customer, and it means a lot to us that you enjoyed your visit. We truly appreciate your kind words and look forward to welcoming you back anytime you need us. Thank you for being part of the Jeremy Franklin Automotive family!

Jeremy Franklin Mitsubishi of Kansas City responded

Mykidsfirst1000, we're glad you had such a wonderful experience with us! Thank you so much for sharing this heartfelt review! It means the world to us to know that our team’s consistency and support helped you feel confident in your decision. We’re grateful for the chance to be part of such an important choice and are thrilled it turned out to be the best one for you. We’re here for you anytime, and thank you again for choosing Jeremy Franklin Automotive!

Jeremy Franklin Mitsubishi of Kansas City responded

100lowhurdles, We’re truly sorry to hear about your experience and regret that we fell short of your expectations. At Jeremy Franklin Automotive, we value every customer, especially those who have trusted us over time. Your feedback is important to us, and we’d like to address any concerns to ensure this doesn’t happen again. If you’re open to it, please reach out to us directly—we’d appreciate the chance to make things right. Thank you for bringing this to our attention.

Jeremy Franklin Mitsubishi of Kansas City responded

Tgski50, we appreciate your positive review! Thank you for sharing your experience! We're so glad to hear that our sales team and finance manager were able to provide friendly, courteous, and respectful service. We always strive to make the entire process as smooth and accommodating as possible, and it’s wonderful to know we could help you find a payment plan that works for you. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing us!

Jeremy Franklin Mitsubishi of Kansas City responded

Jaredgendvil, thank you for sharing your positive experience and for your amazing feedback! We’re thrilled to hear that you had the best car shopping and service experience with us. Our team takes pride in being friendly and helpful, and it’s great to know we could make your visit so positive. If you ever need anything in the future, we’re here for you. Thanks again for choosing us! Thank you, and have a fantastic day!

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Stevens.Carissa.r, thank you; we appreciate your feedback! Thank you for sharing your experience! We're delighted to hear that Juan was able to make the process smooth and easy for you. He takes great pride in being helpful and ensuring that everything is explained clearly. We appreciate your business and look forward to assisting you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Amen-com, We’re sorry to hear about your experience and would like to address any concerns you may have. However, we want to clarify that we thoroughly inspect all vehicles, including trade-ins, to ensure they meet our quality standards before being sold. We also provide our customers with all the necessary information regarding the vehicle’s condition at the time of purchase. If you're experiencing any issues with your vehicle, we encourage you to contact us directly so we can review the situation and explore potential solutions. We're committed to working with our customers to ensure satisfaction.

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Tomglavin87, Thank you so much for your amazing review! We're thrilled to hear that you and your mother had a positive experience with us and that we could assist you with both financing and getting your vehicle taken care of under warranty. We pride ourselves on helping customers in all situations, and we're glad we could get that dipstick handle fixed quickly for you. Your recommendation means a lot to us! If you ever need anything else, we're here to help. Enjoy your vehicle, and thank you for choosing Jeremy Franklin!

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Larry Storer51, thank you; we appreciate your feedback and for sharing your experience! We're thrilled to hear that Kenneth provided you with the attentive and considerate service you deserved while discussing your new vehicle needs. We always aim to prioritize our customers' comfort and satisfaction, and it’s great to know Kenneth took such good care of you. If you need anything else or have more questions, we’re always here to help!