Joshua Espinosa
Joshua Espinosa at Jeremy Franklin Mitsubishi of Kansas City
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Joshua Espinosa

Finance Manager

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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4.8
231 Reviews
4.8

231 Reviews

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231 Reviews of Joshua Espinosa

March 08, 2025

Dealership Rating
Employee Rating

The staff was amazing. The have the best service. Would recommend to all my friends and family. More

by OFFICE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown

February 25, 2025

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I have issues with my new car thats just not good service said it gas pedal stick and luns forwarded when your foot on the brake More

by MISSPOOOOO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nicholas Pierce

February 04, 2025

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The service team was friendly and got us in and out in 30 minutes. I would definitely recommend them for all you car needs. More

by misseshim247
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kenneth Anonye

Feb 13, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Misseshim247, we're glad you had such a wonderful experience with us! Thank you for your great review! We're happy to hear that our service team provided you with a friendly and efficient experience. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Safe travels!

February 03, 2025

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Employee Rating

They always forget to put something back in mycar. .thru 5 years and 2 cars More

by tcw197046
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Recommend Dealer
No

Other Employees Tagged: Kenneth Anonye , Service

Feb 13, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Tcw197046, we appreciate your feedback and sincerely apologize for any inconvenience you've experienced. Your trust and satisfaction are very important to us, and we want to make things right. Please reach out to us directly so we can address this and ensure a better experience for you moving forward. We truly value your business and would love the opportunity to improve your next visit.

January 31, 2025

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This was the easiest auto transaction I have ever encountered. Deon Willis is fantastic! Best! More

by JESSTERBAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Jessterbar, thank you so much for your high rating! Thank you for your kind words! We're thrilled to hear that your experience was smooth and effortless. Deon truly goes above and beyond to make the car-buying process as easy as possible. We appreciate your support and hope you enjoy your new vehicle! Thank you, and have a fantastic day!

January 26, 2025

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Very poor was not satisfied at all waited for 20 mins on the service drive for someone to assist me More

by Daryl Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 01, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Daryl Thomas, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We're very sorry to hear about your experience and appreciate you bringing this to our attention. Providing prompt and attentive service is important to us, and we sincerely apologize for the wait you encountered. We would love the opportunity to make things right—please reach out to our service team so we can address your concerns and ensure a better experience moving forward.

January 14, 2025

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Employee Rating

Went to the Blue Springs in MO after calling. A gentleman came from the 87th st dealership and everyone was so nice and moved quickly. Did not try to upsale which was a plus. Have them the price More

by DANAQ336
Recommend Dealer
Yes
Jan 22, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Danaq336, thank you for sharing your positive experience! We’re thrilled to hear that our team went above and beyond to provide you with excellent service, moving quickly and respecting your budget. It’s great to know we could make your car-buying process smooth and stress-free. Your appreciation means the world to us, and we’re here whenever you need us again. Enjoy your new car!

January 10, 2025

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Excellent service and amazing people! I got what I wanted and am satisfied with Jeremy Franklin! More

by TANYA_MCWILLIAMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry, Deon Willis

Jan 14, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Tanya_mcwilliams, thank you so much for the positive review! We're thrilled to hear that you had an excellent experience and found exactly what you wanted. Our team takes pride in providing top-notch service, and it’s always rewarding to know we’ve met your expectations. We truly appreciate your trust in Jeremy Franklin Automotive and look forward to assisting you again in the future. Enjoy your new vehicle, and welcome to the Jeremy Franklin family!

January 03, 2025

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Everyone at Jeremy Franklin's is kind and courteous, and very informative. From the salesman to financing. More

by Tina Brant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Manley

Jan 05, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Tina Brant, thank you so much for the positive review and for your kind words! We’re delighted to hear that your experience with our team, from sales to financing, was both informative and pleasant. Providing courteous and professional service is our top priority, and it’s wonderful to know we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for choosing Jeremy Franklin Automotive—we appreciate your support!

January 02, 2025

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Took care of everything I needed. The service advisor was helpful and technicians got me in and out. Got new back brakes put on and fix the issue. Always a good time at Jermey Frankli More

by hedgesarmy01
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown

Jan 05, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, thank you for sharing your positive experience! Thank you for your fantastic review! We're so glad we could take care of everything you needed and get you back on the road quickly with your new back brakes. It’s great to hear that our service advisor and technicians provided a smooth and efficient experience. We truly appreciate your trust in Jeremy Franklin Automotive and are always here to help. Looking forward to seeing you next time—thank you for being part of our family!

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