Joshua Espinosa
Joshua Espinosa at Jeremy Franklin Mitsubishi of Kansas City
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Joshua Espinosa

Finance Manager

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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4.9
187 Reviews
4.9

187 Reviews

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187 Reviews of Joshua Espinosa

June 08, 2024

Dealership Rating
Employee Rating

I need my sales tax added in with my car payment they said they would help me out More

by TODDTOMLINSON14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry, Jesse Hardin JR.

Jun 12, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Todd Tomlinson14, thank you for the high star rating! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jeremy Franklin Automotive! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 08, 2024

Dealership Rating
Employee Rating

Had a very good experience with Jeremy Franklin Jesse Harding helped me find a 2021 Outlander in my price range and was able to get me financed in a few hours More

by langjd1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hardin JR.

Jun 13, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Langjd1967, thank you for your kind review; we are happy to pass along your comments to the team here at Jeremy Franklin Automotive! Thank you, and have a fantastic day!

June 06, 2024

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Employee Rating

Sold me a car with active recall, insist there is nothing wrong with the transmission yet it is getting worse, sold me a warranty that I didn’t agree to, laughed at me when I called with my concerns, rushed More

by ericarenefugitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenneth Anonye

Jun 08, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Ericarenefugitt, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience and falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services.

June 04, 2024

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Very nice & respectable people. Had a nice inventory of cars and got me the car that i wanted More

by synapse_twisted0m
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Fry, Brandon Brown

Jun 07, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Synapse_twisted0m, your wonderful feedback and rating mean a lot to us. Thank you for your fantastic review! We are delighted to hear that you found our team to be nice and respectable and that you were pleased with our inventory of cars. It's great to know that we were able to help you find the car you wanted. We strive to provide a wide selection of vehicles and exceptional customer service, so your positive feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

May 29, 2024

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Employee Rating

Excellent service, Kenneth and Mathew were great to work with. No pressure and very seamless transaction More

by deanhill1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Anonye , Mathew

Jun 02, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Deanhill1963, thank you so much for the positive review! Thank you so much for your kind words! We are thrilled to hear that Kenneth and Mathew provided you with excellent service and a seamless transaction. Customer satisfaction is our top priority, and we are glad to know that you felt no pressure during the process. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

May 23, 2024

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Employee Rating

Cal is the best I am very glad that he is back. He doesn’t over charge. More

by Hi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hardin JR.

May 25, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hi, thank you for the high star rating! Thank you for taking the time to share your feedback with us! We're thrilled to hear that Cal provided you with exceptional service, and we're just as glad to have him back on our team. Providing fair and transparent pricing is a priority for us, and we're delighted to hear that Cal's service aligns with our commitment to customer satisfaction. We'll be sure to pass along your kind words to Cal and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

May 23, 2024

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Employee Rating

Excellent service! Friendly and very professional. Answer all my questions.Kudos kudos kudos kudos and kudos. Can’t remember the guy name in service department but he w More

by murphellephillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hardin JR.

May 25, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Murphellephillips, we're happy to hear you had such a positive experience with our team! Thank you so much for your glowing review! We're thrilled to hear that you received excellent service from our team, and we truly appreciate your kind words. Providing friendly and professional assistance, as well as addressing all your questions, is what we aim for with every customer interaction. We're glad that our service department team member left a positive impression, even if his name slipped your mind. We'll make sure to share your kudos with our entire team. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you again for choosing us!

May 22, 2024

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Employee Rating

This dealership is amazing as far as I'm concerned. They financing department made a way out of when initially there was none. Profesional and courteous even when we lost our temp tags. They accommoda More

by callacut1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry, Deon Willis

May 25, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Callacut1, thank you for sharing your positive experience! Thank you so much for your kind words and for choosing our dealership! We're delighted to hear that our financing department went above and beyond to assist you, even when faced with challenges. Providing professional and courteous service is something we strive for, and we're thrilled that we could accommodate you with a solution regarding the temporary tags situation. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have further questions, please don't hesitate to reach out. Thank you again for your support and for recognizing our efforts!

May 19, 2024

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Employee Rating

Brandon was a great Salesman he got the Job Done like he said he would. Thank you so much Love my new Whip! More

by AKIRAC31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown

May 22, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Akirac31, we appreciate your positive review! Thank you so much for your wonderful review! We're thrilled to hear that Brandon provided you with exceptional service and delivered on his promises. It's fantastic to know you're loving your new ride. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new whip, and we look forward to serving you again in the future!

May 18, 2024

Dealership Rating
Employee Rating

Quick easy and fast I would definitely recommend staff was friendly they got my information and I was in and out More

by Cfv1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry, Kenneth Anonye

May 22, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Cfv1987, thank you so much for your positive comments about Jeremy Franklin Automotive! Thank you for your fantastic review! We're thrilled to hear that you had a quick, easy, and fast experience with our friendly staff. Your recommendation is greatly appreciated. If you need anything in the future, don't hesitate to reach out. We're here to help!

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