Joshua Espinosa

Jeremy Franklin Mitsubishi of Kansas City responded

Hillkenneth2023, thank you for taking the time to share your experience. First, we want to apologize for the concerns you experienced after taking your vehicle home. We understand how frustrating it can be to notice things like a windshield chip, tire issue, or missing floor mat after the purchase, especially in less-than-ideal weather conditions. Your feedback is important to us, and we take it seriously. That said, we’re very glad to hear our Service Department was able to step in and take care of the windshield repair for you and that you were pleased with the results. Our service team works hard to make things right and provide 5-star support, and we truly appreciate your recognizing their efforts. If there’s anything further we can assist you with regarding the tires or anything else, please don’t hesitate to reach out. We value your business and the opportunity to continue earning your trust.

Jeremy Franklin Mitsubishi of Kansas City responded

Caitlynwicks233, thank you so much for the fantastic review! We’re thrilled to hear you had such a positive experience with our team. Creating a great atmosphere, offering fair pricing, and making sure every customer feels heard and valued are all top priorities for us. It means a lot to know you felt your needs were honored and that you left happy. That’s exactly what we strive for every day. We truly appreciate your business and look forward to helping you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

DontbauderMe, thank you so much for sharing your experience, Jason! We truly appreciate you trusting us during such an important moment for you and your family. Our team works hard to be transparent, realistic, and pressure-free while finding financing options that actually make sense for each customer’s situation. We’re thrilled we could help you get into a 2024 model and, most importantly, give you peace of mind knowing your kids are riding in a safe, reliable vehicle. Congratulations on your new vehicle, and thank you again for choosing us. We’re always here if you need anything down the road!

Jeremy Franklin Mitsubishi of Kansas City responded

Funation8278, thank you so much for taking the time to share your experience! We’re thrilled to hear that our Blue Springs team made you feel welcomed from the moment you walked in and that your car-buying experience was easy and pressure free. Making the process smooth and enjoyable is exactly what we aim for, and we’re glad we could deliver that for you. We truly appreciate your business and look forward to helping you find your next vehicle in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Chrisbranham6619, thank you for the kind words! We truly appreciate you taking the time to share your experience. Providing a down-to-earth, no-pressure, and honest environment is very important to us, and it means a lot to know that you have earned our trust. We’re grateful for the opportunity to work with you and look forward to helping you again in the future.

Jeremy Franklin Mitsubishi of Kansas City responded

Carterheidi71, thank you for the wonderful review! We’re truly glad to hear that our team stayed committed until you were completely happy. Helping our customers find a great vehicle, no matter their credit situation, and supporting them on the path to rebuilding is something we take a lot of pride in. Thank you for trusting us with your business, and we look forward to being here for you in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Rolandgregoryc, thank you for taking the time to share your experience! We’re glad to hear our team was helpful and professional and that we were able to get you back up and running quickly. We truly appreciate your trust in us and look forward to assisting you again whenever you need us.

Jeremy Franklin Mitsubishi of Kansas City responded

Mccormackbobby1, thank you for the wonderful review! We’re glad to hear that our staff made you feel welcome and that Chris Wolfe was able to share his knowledge to help you find the right vehicle. Chris takes pride in guiding customers with confidence and clarity, and it’s great to hear he delivered that experience for you. We’re also happy to know that our service after the sale has met your expectations — that’s just as important to us as the buying experience. Thank you for choosing Jeremy Franklin. We appreciate you, and we’re here for anything you need!

Jeremy Franklin Mitsubishi of Kansas City responded

Clifton Johnson100, thank you for the great review! We’re glad to hear that our team was able to get you in and out quickly while finding the right car for you. Providing fast, efficient service is always our goal, and it’s wonderful to know you had a positive experience. We appreciate you choosing us and look forward to helping you again in the future!