Joshua Carter

Mall of Georgia Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a quick and easy experience with us. Our team is dedicated to providing excellent service, and it's wonderful to know that you felt well taken care of. We truly appreciate your recommendation and look forward to assisting you again in the future!

Mall of Georgia Ford responded

Thank you for your great feedback! We're so glad to hear that your experience was professional and attentive, and that you were satisfied with the fair trade-in offer. It's wonderful that your car was ready to go, clean and looking great at pickup. We appreciate your business and look forward to serving you again in the future!

Mall of Georgia Ford responded

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to provide excellent customer service and appreciate your input on the importance of taking the time to connect with our guests. Please reach out to Dragos Teodor at dteodor@vtaig.com, and he will be happy to address your concerns and work towards improving your experience. We value your insights and hope to have the opportunity to serve you better in the future.

Mall of Georgia Ford responded

Thank you for sharing your experience with us! We're glad to hear that both Josh in sales and Josh in finance provided you with the support and patience you needed during the purchase process. It's our goal to ensure that every customer feels informed and comfortable every step of the way. We appreciate your feedback and look forward to serving you again in the future!

Mall of Georgia Ford responded

Thank you for your positive feedback! We're glad to hear that our staff was efficient and attentive to your needs. It’s wonderful that they were able to propose a deal that worked well for you. We appreciate your support and look forward to assisting you again in the future!

Mall of Georgia Ford responded

We’re truly sorry to hear about your ongoing issues with the transmission and understand how frustrating it must be to feel unheard. Your experience is not the standard we strive for, and we want to ensure you receive the service you deserve. Please reach out to Fixed Ops Director David Blood at dblood@vtaig.com so we can review your situation in detail and work toward a resolution. Thank you for bringing this to our attention, and we hope to restore your confidence in our service.

Mall of Georgia Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our team, from brake work to getting your phone connected to your car. Your recommendations mean the world to us, and we’re grateful for your support. We look forward to continuing to provide excellent service in the future!

Mall of Georgia Ford responded

Thank you for sharing your feedback! We’re so glad to hear that our pickup and delivery service made it easier for you to manage your service needs. Convenience is key, and we’re thrilled to provide an option that brings more ease to your experience.

Mall of Georgia Ford responded

Thank you for your feedback, and I sincerely apologize for the delay with your tag. I understand how frustrating this situation can be, especially after an otherwise satisfactory experience. We strive to provide a seamless process, and I regret that we have fallen short in this instance. Please reach out to Dragos Teodor at dteodor@vtaig.com, and he will assist you in resolving this matter as quickly as possible. We appreciate your patience and hope to rectify this issue soon.