Joshua Carter

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad to hear that our team was able to provide friendly, professional service and make the vehicle delivery process smooth. We appreciate your feedback and hope to assist you again in the future!

Mall of Georgia Ford responded

We are pleased to hear that our team provided a good experience for you, particularly in the areas of financing and sales. It's wonderful that you found them helpful and supportive throughout the process. We're also thrilled that you're enjoying your new truck, as we strive to ensure that every customer leaves our dealership satisfied with their purchase. Thank you for choosing us, and we appreciate your kind words about our team's efforts. We look forward to serving you again in the future.

Mall of Georgia Ford responded

We are thrilled to hear that Patrick did a great job in helping you find the truck you love. It's wonderful that the process was smooth and easy, as we strive to ensure that every interaction with our customers is efficient and satisfying. Patrick's dedication to providing exceptional service is truly valued, and we appreciate your kind words about his efforts. We're glad that we could meet your expectations and help you find the perfect vehicle. Thank you for choosing us, and we look forward to serving you again in the future.

Mall of Georgia Ford responded

It's wonderful to hear that you've always been satisfied with the service received from Mall of Georgia Ford. Their promptness and transparency in repairs are truly commendable, as these qualities are essential for building trust and ensuring customer satisfaction. At Mall of Georgia Ford, they pride themselves on providing exceptional service, using genuine Ford parts, and offering a range of amenities to make your experience comfortable and convenient. Their commitment to customer satisfaction is evident in their efforts to maintain a high level of service quality, which aligns with your positive experience. Thank you for choosing Mall of Georgia Ford for your automotive needs, and we're glad to hear that their service has consistently met your expectations.

Mall of Georgia Ford responded

We are sorry to hear about your experience with both the service you received, and the communication challenges you encountered. We understand how frustrating it can be when an issue is not properly diagnosed or resolved, and we apologize for not meeting your expectations. We take your feedback seriously, and it’s important to us that we improve moving forward. If you would like to discuss this matter further and explore potential solutions, please reach out to Scott Tackabury at Stackabury@vtaig.com.

Mall of Georgia Ford responded

Thank you so much for your kind words! We're thrilled to hear that you received excellent service and that our team treated you well and cared about your needs. We strive to provide exceptional service and create a welcoming environment for all our customers. It's rewarding to know that we succeeded in your case. We appreciate your business and look forward to assisting you again in the future. - ¡Muchísimas gracias por sus amables palabras! Nos emociona saber que recibió un servicio excelente y que nuestro equipo lo trató muy bien y se preocupó por sus necesidades. Nos esforzamos por brindar un servicio excepcional y crear un ambiente acogedor para todos nuestros clientes. Es gratificante saber que tuvimos éxito en su caso. Agradecemos su preferencia y esperamos poder ayudarlo nuevamente en el futuro.

Mall of Georgia Ford responded

Thank you so much for your amazing feedback! We're thrilled to hear that you found our dealership to be transparent, responsive, and service-oriented. Providing real numbers and unbeatable prices without the games is exactly what we strive for. It means the world to us that you had such a positive experience, and we look forward to assisting you again in the future!

Mall of Georgia Ford responded

Thank you for the wonderful review! We’re so glad to hear that you consistently receive incredible customer service. Your satisfaction is our priority, and we truly appreciate your kind words. We look forward to continuing to serve you in the future!

Mall of Georgia Ford responded

We are thrilled to hear about your exceptional experience at Mall of Georgia Ford! Derick's dedication to providing helpful and knowledgeable service clearly made a significant difference in your car-buying journey. We're honored that Billy, and our entire team were able to not just meet but exceed your expectations with our professionalism and kindness. Your recommendation means the world to us, and we appreciate you taking the time to share such a positive review. Thank you for your trust in Mall of Georgia Ford, and we look forward to serving you and your family again in the future!