Josh Smylie
Josh Smylie at Audi Marin
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Josh Smylie

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Audi Marin

700 Francisco Boulevard West
San Rafael, CA 94901

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4.7
16 Reviews
4.7

16 Reviews

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16 Reviews of Josh Smylie

September 18, 2023

Dealership Rating
Employee Rating

Emily is beyond an outstanding sales associate. She is knowledgeable, friendly, and professional. She was prepared for us and listened to our needs and found different vehicle options that would wo More

by Kris
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Shah Kangarani

Nov 13, 2023

Audi Marin responded

We're pleased to hear that Emily provided outstanding service as a sales associate. Her knowledge, friendliness, and professionalism are qualities we value. We're delighted to have contributed to your driving off in a beautiful Audi!

September 18, 2023

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Very professional. Great work on my Audi q7. One complaint. They had the car for two days. It is very inconvenient to do this and I believe it is to maximize their prod More

by JASORRN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 13, 2023

Audi Marin responded

We appreciate your feedback on the professional work on your Audi Q7. We apologize for any inconvenience regarding the change in loaner car policy. Your input is valuable, and we'll use it to enhance our services.

September 16, 2023

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Dealership treated me very well in all aspects of my purchase process. Sales, financing and facilities are excellent. More

by JJKAHLON
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jay Dhillon

Nov 13, 2023

Audi Marin responded

Thank you for recognizing the dealership's excellent treatment throughout your purchase process. We're delighted to hear that sales, financing, and facilities met your expectations.

August 24, 2023

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Friendly and attentive service. Clean and comfortable facility. A relaxed buying experience. Would recommend Audi Marin to others. More

by DDEDYO
Recommend Dealer
Yes

Other Employees Tagged: Paul Lommen, Shah Kangarani , Emily - 5 stars.

Oct 17, 2023

Audi Marin responded

Thank you for your generous review! We are thrilled to hear that you found our team to be friendly and attentive, and your recommendation means a lot to us. A relaxed buying experience and a clean, comfortable facility are integral to our commitment to customer satisfaction.

August 23, 2023

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Great service and we had a lot of fun during the transition of the A6. Was very happy with the treatment from the team.. More

by tayab.iftikhar94
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Leo, Cam

Oct 17, 2023

Audi Marin responded

Thank you for your kind review! We believe that a great car transition should also be an enjoyable experience, and we're glad to hear that you had fun during the process. The satisfaction of our customers is paramount, and we're pleased that you were happy with the treatment from our team.

August 23, 2023

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I want to express my heartfelt appreciation to Shahin and Mo at the dealership for providing me with exceptional service. Their professionalism, knowledge, and dedication made my car shopping experience trul More

by Ali KESHANIAN
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Shah Kangarani - Mohd Sammur

Oct 17, 2023

Audi Marin responded

Thank you for your kind review! Shahin and Mo's dedication to providing exceptional service and guiding you through your car shopping experience is truly commendable. Their professionalism, knowledge, and friendly demeanor create a comfortable and welcoming atmosphere for our customers. We're thrilled to have been a part of your journey to your new car, and we thank you for choosing Audi Marin.

August 22, 2023

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Very professional and proactive with updates on car maintenance schedule. Very pleasurable experience working with the Marin team More

by RYAN@RYANIVERS.COM
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2023

Audi Marin responded

We greatly appreciate your feedback and are delighted that our team has been professional and proactive in keeping you updated on your car's maintenance schedule. Your satisfaction is our top priority, and it's fantastic to know that you had a pleasurable experience working with us.

August 22, 2023

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The service team is great. Very clear communication with updates throughout the day, and I was in and out on time. More

by SCOTTMROBERTSON
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2023

Audi Marin responded

Thank you for your feedback! We deeply appreciate that you took time to share your positive experience at Audi Marin. Our team is dedicated to providing the best possible customer service, and we're delighted to hear our efforts paid off. It's wonderful to know that our communication and timing lived up to your expectations; that means a lot! We look forward to having you back again soon. Thank you for choosing us!

August 20, 2023

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We had a pleasant experience working with Abraham and the team at Audi Marin. Thank you! More

by lizs
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Abraham Ahmady

Aug 31, 2023

Audi Marin responded

Thank you for leaving a review and for your kind words. We are glad to hear that you have had a pleasant experience working with Abraham and the team at Audi Marin! We pride ourselves on offering quality customer service and it makes us proud to know that we achieved our goal with you. Our team will continue to strive towards making sure every customer has a great experience here at Audi Marin. Thank you again for taking the time to talk about your experience!

August 19, 2023

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I have had 5 different Audi Leases from this dealership and this new car will be my 6th. Everyone has always made my experience so comfortable. This was a little different because my 5th Q5 hybrid has some More

by SJEANPAINTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler and Nathan

Aug 31, 2023

Audi Marin responded

Thank you for your positive review and for entrusting us with 6 leases in the last few years! We strive to provide each of our customers with the most comfortable and enjoyable experience possible, so it's wonderful to hear that we managed to do this yet again. We are also grateful for your kind words regarding Ian in service as well as Tyler and Nathan in sales. We can ensure that they will be delighted upon receiving your appreciation. Once again, thank you for choosing Audi Marin and we hope your newest Q8 Etron serves as a reliable companion on all of your journeys.

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