Josh Rousseau | Page 42

Overall good but a few issues arose at the time of the actual purchase. Need to disclose additional warranty coverage earlier in the process not on the day of the purchase. Also assured that the 2022 vehi actual purchase. Need to disclose additional warranty coverage earlier in the process not on the day of the purchase. Also assured that the 2022 vehicle would only be a few hundred dollars more than the 2021 vehicle we test drove. Such was not the case. Transparency, early disclosure and accurate representation need improvement. More

by lakeplace2003 Verified Customer Verified Customer

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The dealership was great. Everyone was very friendly. Great experience. Great experience. More

by lacarl1 Verified Customer Verified Customer

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No rush service made me feel comfortable Tommy didn’t pressure me ,he made it so I understand what I doing ,plus finance dept josh took his time to explain everything I was signing, Justin help me out I pressure me ,he made it so I understand what I doing ,plus finance dept josh took his time to explain everything I was signing, Justin help me out I thought something was wrong with my car far as scratches on it told me to come back down so he can look at it when I got there come to find out it was the residue from the plastic nice job to all the people who help me out on my new car More

by yusef.clark@gmail.com Verified Customer Verified Customer

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I leased a 2022 KIA Selto with the help of Frank. The purchase was effortless! purchase was effortless! More

by Annette18maria Verified Customer Verified Customer

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Still waiting on registration from a week ago. Come Monday I will have to park my vehicle as I won’t be able to drive it in the state of MA due to MA laws. Will never buy vehicle here again and will le Monday I will have to park my vehicle as I won’t be able to drive it in the state of MA due to MA laws. Will never buy vehicle here again and will let better business bureau, social media as well as everyone that I know of this lack of communication and horrible customer service and will never to do business here again. Left messages with business operators numerous days for someone to call me back (manager and owner specifically) to understand what the status was and never received any feedback. Sales person I purchased vehicle from was out for 2 days after I purchased vehicle and said someone would get back to me and still nothing. Ready to get a lawyer to turn vehicle back over. More

by DAIGNEAULT Verified Customer Verified Customer

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Smooth transition, very friendly, easy to work with. Dennis was very knowledgeable about the cars we were interested in and steered us in the right direction. Love the car! Dennis was very knowledgeable about the cars we were interested in and steered us in the right direction. Love the car! More

by Colleen Verified Customer Verified Customer

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JOHN and ADAM were super to work with ! they made this experience very delightful. they were honest and sincere and i hope to return when my lease is up. definitely would recommend KIA to everyone. experience very delightful. they were honest and sincere and i hope to return when my lease is up. definitely would recommend KIA to everyone. More

by JACKGROSSO2 Verified Customer Verified Customer

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The staff were quick and were able to help me out with exactly what I needed. They also helped me when I had trouble with my insurance. exactly what I needed. They also helped me when I had trouble with my insurance. More

by KSMITH44 Verified Customer Verified Customer

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They were incredibly helpful at finding the right suv for me and making the process as easy as possible! me and making the process as easy as possible! More

by Katechurchill7 Verified Customer Verified Customer

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We have leased at least 5 cars from Destination and we keep coming back. The staff is always great. Dylan was very knowledgeable and friendly and made the whole transaction a pleasure. keep coming back. The staff is always great. Dylan was very knowledgeable and friendly and made the whole transaction a pleasure. More

by J from Colonie Verified Customer Verified Customer

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