Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Josh Lugo
Josh Lugo at Universal Nissan
Refer Me

Josh Lugo

Certified Sales Consultant

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.8
36 Reviews
4.8

36 Reviews

Write a Review

36 Reviews of Josh Lugo

November 10, 2024

Dealership Rating
Employee Rating

Derek Davis was my salesman. He was extremely knowledgeable and very helpful and thorough. I highly recommend him as well as this dealership as this is my 3rd Nissan purchased fr More

by CREMATIONSAMERICACF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Davis

Report | Print
Nov 11, 2024

Universal Nissan responded

It's fantastic to hear that Derek provided you with great customer service while assisting you with your 3rd Nissan! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 17, 2024

Dealership Rating
Employee Rating

The dealership is close to my house. I visited there to see what used inventory and new inventory were available. More

by dabstudent1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Eliab Sterling

Report | Print
May 20, 2024

Universal Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 31, 2023

Dealership Rating
Employee Rating

Great deals with an amazing experience. I love my new car and how I was treated. More

by Perez.1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Oct 31, 2023

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 30, 2023

Dealership Rating
Employee Rating

I would like to say my account executive , Mr Josh Lugo gave me an outstanding attendance and a very special solution to my car purchase. I am very happy with him and the Universal Nissan. I will buy again More

by Ranan Katz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Oct 02, 2023

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 27, 2023

Dealership Rating
Employee Rating

If you’re looking for a great vehicle at a decent price. Universal Nissan is the place . More

by Alberto Mercado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Espinal, Raul Ruiz

Report | Print
Aug 28, 2023

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 12, 2023

Dealership Rating
Employee Rating

Juan , Raul , and Josh were Outstanding in their help of Securing 2 Vehicles for me and my wife . There were a Couple of Hiccups during the process , but overall they are a Great Bunch of Guys and a Credit More

by Alberto Mercado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Espinal, Raul Ruiz

Report | Print
Aug 14, 2023

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Alberto, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 31, 2023

Dealership Rating
Employee Rating

I recently purchased a used vehicle at Universal Nissan Josh. Lugo was so helpful and patient. He went above and beyond helping me find the perfect car. I would highly recommend friends and family to Univ More

by Veevee320
Recommend Dealer
Yes

Other Employees Tagged: Sales

Report | Print
Jun 01, 2023

Universal Nissan responded

It's great to hear that Josh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 30, 2023

Dealership Rating
Employee Rating

Universal Nissan went above and beyond on getting my kicks in the color I wanted for the price I wanted. My sales consultant Josh Lugo even took the extra step and delivered my vehicle to my home. More

by edgingemily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
May 01, 2023

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 30, 2023

Dealership Rating
Employee Rating

I have an excellent experience with Josh Lugo He helped me decide to make up my mind I’ll highly recommend him and Universal Nisssn More

by fortune786
Recommend Dealer
Yes

Other Employees Tagged: Jake Mcneely

Report | Print
May 01, 2023

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 28, 2023

Dealership Rating
Employee Rating

My wife and I were extremely happy with Josh Lugo. He made the process a pleasure. I have dealt with many car salesmen. Josh really stands out. His technical product knowledge is excellent. He More

by selvonseurattan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos

Report | Print
Feb 28, 2023

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

1
2
...
4

Dealership Inventory (509 Vehicles)

new 2024 Nissan Rogue car, priced at $27,054
2024 Nissan Rogue
new
Glacier White exterior
CVT
Front-wheel Drive
$27,054
View Details
used 2023 Hyundai Santa Fe car, priced at $25,130
2023 Hyundai Santa Fe
used
Portofino Gray exterior
Automatic
All-wheel Drive
$25,130
View Details
used 2023 Nissan Pathfinder car, priced at $28,698
2023 Nissan Pathfinder
used
Brilliant Silver Metallic exterior
Automatic
Four-wheel Drive
$28,698
View Details
used 2022 Ford F-250 car, priced at $37,000
2022 Ford F-250
used
ANTIMATTER BLUE exterior
Automatic
Four-wheel Drive
$37,000
View Details
used 2023 Nissan Rogue car, priced at $21,672
2023 Nissan Rogue
used
Gun Metallic exterior
Automatic
All-wheel Drive
$21,672
View Details
new 2025 Nissan Frontier car, priced at $37,835
2025 Nissan Frontier
new
Glacier White exterior
Unknown
Four-wheel Drive
$37,835
View Details
View All Inventory