Josh Jancha
Josh Jancha at Lexus of Akron-Canton
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Josh Jancha

Service Consultant

Lexus of Akron-Canton

1000 Interstate Parkway
Akron, OH 44312

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5.0
19 Reviews

I have been working in the auto industry of about 18 years. 15 of which have been high-line. I was raised in Cincinnati and have been living in Northeast Ohio/Akron since 2006.

5.0

19 Reviews

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19 Reviews of Josh Jancha

January 10, 2025

Dealership Rating
Employee Rating

This is our second Lexus. We still have the 2008 RX 350. We buy “ forever cars” that’s why we buy Lexus. Yoko was our sales person and she was fantastic, very knowledgeable an More

by Joe4197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2025

Lexus of Akron-Canton responded

Joe, it's wonderful to hear that Yoko provided you with such a fantastic experience at Lexus of Akron-Canton. We're delighted you're enjoying your cars and appreciate your continued trust in us!

December 31, 2024

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Employee Rating

Service is always great! Thank you for making time on a short notice!! Everyone is always welcoming and helpful. More

by Zeke
Recommend Dealer
Yes
Dec 31, 2024

Lexus of Akron-Canton responded

Zeke, we're delighted to hear that our team at Lexus of Akron-Canton could accommodate you on short notice and provide a welcoming experience. Thank you for the kind words!

December 17, 2024

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The dealership was very clean and all service members I had contact with were courteous and professional, I felt like my veh was in good hands. I was promptly updated with any new information. This is the More

by Shells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Lexus of Akron-Canton responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Akron-Canton provided a clean, professional, and stress-free environment. It's great to know Josh was able to assist you so well. We look forward to serving you again in the future!

December 10, 2024

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Employee Rating

I like working with Tammy and Josh. Drew also came to see me while I waited to discuss APP features. More

by Ekutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Ponomarenko

Dec 10, 2024

Lexus of Akron-Canton responded

Ekutz, thank you for leaving Lexus of Akron-Canton a five-star review! We are thrilled that Tammy and Josh were helpful with your APP features.

November 30, 2024

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Employee Rating

We can’t say enough about Kari. She treats her customers like family and her experience and knowledge about all the Lexus cars puts her at the top! We have worked with this dealers More

by Dcoffelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Lexus of Akron-Canton responded

Thank you for sharing your experience with Kari and the team at Lexus of Akron-Canton! We're delighted to know her expertise and customer care have made such a positive impact over the years. We appreciate your loyalty!

November 22, 2024

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Employee Rating

Zerryck was excellent from start to finish in his communication & followup. I left Lexus after I owned 3 before & never had problems with any of the cars. I did switch to Audi but quickly found out t More

by Mr Clean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Royce, Zerryck Rodgers

Nov 22, 2024

Lexus of Akron-Canton responded

Mr Clean, we're delighted to hear that Zerryck provided excellent service and communication at Lexus of Akron-Canton. Welcome back to the Lexus family! We're here for any future needs you may have.

November 19, 2024

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Employee Rating

The entire staff was amazing in dealing with our issue and resolved it in a timely matter More

by duganjerry3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Lexus of Akron-Canton responded

Thank you for stopping by to review Lexus of Akron-Canton! We appreciate your shoutout to our amazing team. Take care!

September 23, 2024

Dealership Rating
Employee Rating

Mark Stacy and the people who work at the Dealership are very polite, very courteous very respectful. Anyone looking to buy a Lexus I would recommend Lexus of Akron-Canton More

by Jazzmaster54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2024

Lexus of Akron-Canton responded

Thank you for recommending Lexus of Akron-Canton! We're delighted to hear that Mark Stacy and our team provided such polite, courteous, and respectful service. Enjoy your new ride!

September 23, 2024

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Employee Rating

We were treated fairly and with respect. We felt that we made a great decision. More

by Carolyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 23, 2024

Lexus of Akron-Canton responded

Thank you for stopping by to leave Lexus of Akron-Canton a wonderful review!

August 02, 2024

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Employee Rating

Nice people. Very professional. Always treated well in both sales and service. They truly appreciate the busineds More

by Fmonsell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2024

Lexus of Akron-Canton responded

Thank you for the kind words! We're glad to hear that our team at Lexus of Akron-Canton has consistently provided you with professional and appreciative service. We look forward to continuing to serve you in the future!

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