Josh Hyams
Josh Hyams at Russ Darrow Mazda of Madison

Josh Hyams

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
78 Reviews

Dealership Experience

3 yrs, 2 mos

4.9

78 Reviews

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78 Reviews of Josh Hyams

December 26, 2025

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Employee Rating

Thank you for changing my oil, even though I had the appointment time wrong. It was an all around positive experience! More

by Angeline
Service Price Transparency
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Recommend Dealer
Yes
Dec 26, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

December 19, 2025

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I've been there twice for different services and it's been an incredible experience both times. The only place I'll go to in Wisconsin. More

by taylorbang04
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

December 09, 2025

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Great service from start to finish. Professional and efficient. Time spent there was minimal and it was even great to get my car washed. More

by VALLEE63
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Recommend Dealer
Yes

Other Employees Tagged: Not sure of the girl that worked on my car but she was great and thorough

Dec 09, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

December 05, 2025

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The service staff is very kind, competent, and forthcoming. They have been very helpful with my concerns and questions. More

by hregan0
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Recommend Dealer
Yes
Dec 05, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

November 25, 2025

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Excellent customer service. Andy in the service department is always very helpful. Happy with our CX 5 More

by SCOFRIN
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Recommend Dealer
Yes
Nov 25, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

November 22, 2025

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The service techs, counter associates, financial associates and sales associates seem remarkable and personal. The financial associates are incredibly eager to assist with spending our money (a litt More

by SHELLEYSPERLE
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Recommend Dealer
Yes
Nov 22, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

November 20, 2025

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Very efficient service. Nothing is hidden. Polite and friendly. Will always be my go-to for car service. More

by none25
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Recommend Dealer
Yes
Nov 20, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

November 17, 2025

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Easy to get an appointment. Service is quick and informative. Work do e within timeframe deacri ed at start of appointment. Comfortable waiting area. Super nice staff. More

by MARY.GAGE
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Recommend Dealer
Yes
Nov 17, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

November 16, 2025

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This is a very organized dealership and very professional and probably the best in Wisconsin period. Their attention to detail is underrated and most importantly they get the job done in video by showing exa More

by Kevin
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Recommend Dealer
Yes
Nov 17, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

November 15, 2025

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Employee Rating

Service was quick and the service writer was very helpful. All of my questions were answered and More

by HOWELL.ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

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