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Josh Hyams
Josh Hyams at Russ Darrow Mazda of Madison

Josh Hyams | Page 9

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
90 Reviews

Dealership Experience

3 yrs, 7 mos

4.9

90 Reviews

Write a Review

90 Reviews of Josh Hyams

March 03, 2025

Dealership Rating
Employee Rating

Brought in for warranty work. Had to take vehicle back due to leaking oil after warranty work. Tech pinched valve cover gasket when re assembled. Vehicle began leaking oil. After More

by Wes K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Her

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Mar 03, 2025

Russ Darrow Mazda of Madison responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Nick Zinniel nicholas.zinniel@russdarrow.com

February 22, 2025

Dealership Rating
Employee Rating

The best dealerships I ever had the service was very fast service Russ Darrow mazda More

by Fuad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her

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Feb 23, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

February 19, 2025

Dealership Rating
Employee Rating

Josh has always been great at communicating and following up. He is ready to answer questions and concerns whenever I ask. More

by AMANDAELHARTI
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling

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Feb 19, 2025

Russ Darrow Mazda of Madison responded

Thank you, Amanda, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Josh and our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

February 14, 2025

Dealership Rating
Employee Rating

Reliable and professional. I do wish every once in a great while they would offer a coupon for a free oil change. More

by STUARTAASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Andy Bustos

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Feb 16, 2025

Russ Darrow Mazda of Madison responded

Thanks, Stuart, for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

Pleasent customer service, work was done on time and done well. The waiting lounge was comfortable and had snacks and drinks free of charge. More

by fairview217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Marshall, Leah Hoefling

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Feb 11, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

February 06, 2025

Dealership Rating
Employee Rating

I appreciate the kindness of the people working. And the good work that is done on my vehicle. More

by benignib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her, Andy Bustos

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Feb 07, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

VERY NICE EMPLOYEES AND VERY CLEAN AND I REALLY APPRECIATE THE SERVICES AND SNACKS ASLO NICE VEHICLES TO LOOK AT More

by PHILLYTLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her, Andy Bustos

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Jan 31, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

January 24, 2025

Dealership Rating
Employee Rating

It was a good experience and I will continue to use Russ Darrow Mazda XYZ. More

by BUTCHDAHLKE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

January 22, 2025

Dealership Rating
Employee Rating

Friendly. Fast. Good communication. Really nice waiting area with good snacks and drinks. Fixed my problem under warranty. Win win. More

by DANIEL.BEDNARCZYK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her, Andy Bustos

Report | Print
Jan 23, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

The wait time was pleasant and fast . I was sent at text with a video on what they look at More

by ROCKFORDRUBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 22, 2025

Russ Darrow Mazda of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ruben, please let us know. Jeff Meadows jeff.meadows@russdarrow.com

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