Josh Hishmeh

No problems with the service itself as I came in for a routine oil change. I had an appointment at 8 AM and arrived at 8:10 and did not leave until almost 10:30. I had to ask the front desk for an update routine oil change. I had an appointment at 8 AM and arrived at 8:10 and did not leave until almost 10:30. I had to ask the front desk for an update after an hour of waiting with no update if the service was even started. I was told by the tech at 9:45 that the service had not been started and it would take another 20 to 30 minutes to be completed. I’m not sure if I was pushed back on the schedule due to being 10 minutes late however that was not communicated to me and I waited for a long time. Typically, the entire service for an oil change is done within an hour, and I have more communication with the tech in the process. The tech did apologize for the wait time and it seemed like the service center was very busy that morning. More

by gillianbednar1 Verified Customer Verified Customer

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It's become so busy that the customer is no longer important to you, the service is very bad. important to you, the service is very bad. More

by JLUIZHG Verified Customer Verified Customer

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Josh Very nice guy help Me out with my car very kind and sweet got everything in my car good very nice guy was very helpful sweet got everything in my car good very nice guy was very helpful More

by GMENDEZ1985 Verified Customer Verified Customer

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My technician was Josh H. every time I come and he’s very helpful and take good care of my service needs great employee. every time I come and he’s very helpful and take good care of my service needs great employee. More

by Tinsley_30 Verified Customer Verified Customer

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I had a great service, It was done quickly with easy drop off and pick up. off and pick up. More

by BEENAJACOBMD Verified Customer Verified Customer

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Took 2 hours for oil change even with appointment. Was not told of any delay until I inquired Was not told of any delay until I inquired More

by skschippers Verified Customer Verified Customer

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The customer service advisor was rude to me. He may benefit from advanced customer service training He may benefit from advanced customer service training More

by BAKI_B Verified Customer Verified Customer

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I had an awesome experience with Josh the Service Advisor...Provided professional and courteous service. Kudos to Josh....I will be back to follow-up with the next recommended service....Thanks Josh Advisor...Provided professional and courteous service. Kudos to Josh....I will be back to follow-up with the next recommended service....Thanks Josh......Maria More

by mariacari Verified Customer Verified Customer

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The customer service was great the person that helped me was great I am definitely coming back for all my repairs was great I am definitely coming back for all my repairs More

by katrinajames792 Verified Customer Verified Customer

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Thank you for your help good customer service fast and kind 👍 all team was good kind 👍 all team was good More

by eyadsr1 Verified Customer Verified Customer

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