Josh Halse

Bad business, salesman & manager were of poor Quality, truck was filthy, smelled like dog feces, and quite a bit of dog hair around the sunroof, we don’t live close so we told them we would have it done i truck was filthy, smelled like dog feces, and quite a bit of dog hair around the sunroof, we don’t live close so we told them we would have it done in our town, the manager said absolutely not, I won’t pay for that, the manager promised he would call us to pick up the vehicle to get retailed again, they never have..The vehicle was supposed to have 36000 miles, it had 39000 miles, to them it was no big deal, the manager refused to listen to my wife’s concern, they were ignored,when the deal was done we asked the manager, do we owe you anymore money, we were told no, and shook our hand, as we were walking out to the car we were stopped by the salesman to tell us we owed more money, apparently he is not a man of his word, or the manager needs more training.there is much more they did and didn’t do.. GOODBYE DEPAULA FORD never again, and our friends and family will hear about this so it doesn’t happen to them More

by k1nstang Verified Customer Verified Customer

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This dealership went above and beyond for me from getting the exact vehicle I wanted and also at a competitive price. I am beyond happy with Josh halse and maroon. I will definitely be purchasing and future the exact vehicle I wanted and also at a competitive price. I am beyond happy with Josh halse and maroon. I will definitely be purchasing and future trucks or vehicles from depaula ford. More

by boreksbobcatllc Verified Customer Verified Customer

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Attitude changed when I refused any up SALES and the detailing of the truck before delivery was poor detailing of the truck before delivery was poor More

by ejasenski.nesco Verified Customer Verified Customer

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Josh is great to work with, service department has been helpful for my guys with minor issues or questions. I have purchased from several Albany area ford dealers no more. Josh makes buying from him a bree helpful for my guys with minor issues or questions. I have purchased from several Albany area ford dealers no more. Josh makes buying from him a breeze. More

by ITZ Verified Customer Verified Customer

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Appreciated the support from initial deal, all the way through vehicle delivery. Lots to accomplish along the way and our sales rep and finance rep made it easy. through vehicle delivery. Lots to accomplish along the way and our sales rep and finance rep made it easy. More

by pdraveck Verified Customer Verified Customer

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Our Commercial Sales Team was great to work with. We were a bit cumbersome to say the least. Sorry, and we appreciate all the help along the way! We were a bit cumbersome to say the least. Sorry, and we appreciate all the help along the way! More

by pdraveck Verified Customer Verified Customer

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The commercial sales rep and the finance rep was easy to work with and very helpful throughout the process. work with and very helpful throughout the process. More

by pdraveck Verified Customer Verified Customer

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They are amazing to deal with, the service was fast the staff is friendly and it was nice that the shuttle service came and picked up my wife's vehicle up at her job did a complete service on the vehicle a staff is friendly and it was nice that the shuttle service came and picked up my wife's vehicle up at her job did a complete service on the vehicle and brought it back to her in a timely fashion More

by isca324 Verified Customer Verified Customer

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They took care of the warranty issues quickly. They were friendly and accommodating. mechanics were timely and helpful They were friendly and accommodating. mechanics were timely and helpful More

by PAUL.COLLOCA Verified Customer Verified Customer

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Even though I had my issues with the service departments communication with me during the time my vehicle was in the shop for over 2 months, i gave them 5 stars because I know bad ratings affects their pay. communication with me during the time my vehicle was in the shop for over 2 months, i gave them 5 stars because I know bad ratings affects their pay. I already gave a 1 star in an earlier survey for their lack of communication. I hope they can rectify those issues with future customers. My issue now is with Ford Corporate and their Reacquire Vehicle Dept. More

by rudy100 Verified Customer Verified Customer

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