Josh Grant

The Service Department was very helpful, and I especially want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One s want to thank Josh in Quick Service for taking care of my F350 roll hardtop installation. Everyone I spoke with was polite and professional. One suggestion: it would be great if photos were added for all members of both the Service and Sales Departments. This would make it easier to know who to thank and recognize. The only hiccup was in communication between departments. My salesperson, DJ, was on vacation but had told me the part should arrive by Thursday. I had to call Sales myself to check on it, and while Chris in Sales (covering for DJ) was helpful, he was swamped with management duties. I called back to Chris later that day, but he had already left without following up, so I still didn’t know if I could bring my truck in for the installation—no one seemed to know. The next day, I called Quick Service (contact info provided by DJ) and spoke with Josh. At first, he couldn’t find the roll top but then located it, confirmed it was there, and told me to bring the truck in. He completed the installation that day—great service once I connected with the right person. Overall, I’m very happy with the service and appreciate everyone’s hard work. More

by SHAAS@remax.net Verified Customer Verified Customer

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I brought my car in because the check engine light came on. Steve Staub and the service dept. team went above and beyond taking care of me and my car. To quickly getting me on the schedule and making sur on. Steve Staub and the service dept. team went above and beyond taking care of me and my car. To quickly getting me on the schedule and making sure I had a ride home so I could still get my own obligations for the day done. I am completely satisfied with the Hawk Ford team top to bottom, and I will definitely be going in for my next service need. I appreciate everything! More

by MESANDJJS Verified Customer Verified Customer

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We have developed a very trusting relationship with Joshua Grant. He is very honest with giving us pros and cons on what service is needed. We come here to work with Josh, even though your Carol St Joshua Grant. He is very honest with giving us pros and cons on what service is needed. We come here to work with Josh, even though your Carol Stream shop is much closer. He is very Friendly, Honest, and Knowledgeable of his industry. Kristy Swanson, service writer, provided good communication on service status. More

by MENSINGAJ Verified Customer Verified Customer

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My experience has always been great and this visit was certainly not an exception! Thank you again! certainly not an exception! Thank you again! More

by FEATHERSTON.ERIC Verified Customer Verified Customer

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It sucked! No phone call back from the owner or general manager when asked multiple times No phone call back from the owner or general manager when asked multiple times More

by SCOTTHAACKER Verified Customer Verified Customer

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All went well. Service was preformed when promised . every one was helpful. Shuttle was great and very helpful. Service was preformed when promised . every one was helpful. Shuttle was great and very helpful. More

by SPENDER315 Verified Customer Verified Customer

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Scheduled a service for my vehicle, when I showed up, they took me in right away and gave an accurate estimate of how long the wait will be to have service competed. they took me in right away and gave an accurate estimate of how long the wait will be to have service competed. More

by PLPL04 Verified Customer Verified Customer

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Over priced, arrogant, did not care, tried to blame me for using them, over 3000 in labor, more than antiretroviral cost of repair on the internet. for using them, over 3000 in labor, more than antiretroviral cost of repair on the internet. More

by BIGMACSC Verified Customer Verified Customer

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Russel was the best salesman I have ever worked with. . Everybody else was just as helpful and friendly, and knowledgeable. A total enjoyable experience. . Everybody else was just as helpful and friendly, and knowledgeable. A total enjoyable experience. More

by JACKSTWENTY Verified Customer Verified Customer

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Checked me in quickly and very professional and kind. They update to what my Bronco needed. They update to what my Bronco needed. More

by RTRIF899 Verified Customer Verified Customer

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