Josh Freiheit
Josh Freiheit at Russ Darrow Kia of Wauwatosa

Josh Freiheit

Finance Manager

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

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4.6
16 Reviews

Industry Experience

15 yrs, 1 mo

4.6

16 Reviews

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16 Reviews of Josh Freiheit

June 28, 2025

Dealership Rating
Employee Rating

They were great to work with would do it again. I have work with the dealership before. More

by limobls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Towers

Jun 28, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Matt Kiscellus matt.kiscellus@russdarrow.com

June 19, 2025

Dealership Rating
Employee Rating

Just bought my 2021 Jeep Grand Cherokee L from Russ Darrow Kia of Wauwatosa Alyssa was amazing would gladly say I had an amazing car buying experience from begging to end. Thank Alyssa for helping me g More

by Hunter Kowalski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kiscellus, Alyssa Denter

Jun 20, 2025

Russ Darrow Kia of Wauwatosa responded

Hunter, here at Russ Darrow Kia of Wauwatosa, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Alyssa, and it was a pleasure having you at the dealership. We appreciate your review! Matt Kiscellus matt.kiscellus@russdarrow.com

June 07, 2025

Dealership Rating
Employee Rating

Scott and Grayson went above and beyond to help us and make everything right! Their sense of honesty and integrity is what made me feel like it was all meant to be. I would recommend either one of them to More

by MSABATINELLISR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Paeske, Grayson Ludovicus

Jun 07, 2025

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

June 02, 2025

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Employee Rating

Bernie was great. The overall experience was generally pretty good, but there were some frustrating moments related to the finance department. More

by DAVEW2554
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bernardo Solano

Jun 03, 2025

Russ Darrow Kia of Wauwatosa responded

Dave, thanks for sharing your experience with Russ Darrow Kia of Wauwatosa. Bernardo and our team appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

May 27, 2025

Dealership Rating
Employee Rating

Very nice and clean. The rep was very knowledgeable and was really willing to help us get the vehicle we wanted. More

by RZUELSDORF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Christy , Joe (sales)

May 27, 2025

Russ Darrow Kia of Wauwatosa responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Matt Kiscellus matt.kiscellus@russdarrow.com

April 28, 2025

Dealership Rating
Employee Rating

The staff was incredibly friendly, knowledgeable, and laid back. I never felt pressured! Minna was very professional and patient, James made sure that my car was delivered in pristine condition, and Josh More

by AMANDAJO.GONZALEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Christy, Minna Spivey

Apr 28, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

April 24, 2025

Dealership Rating
Employee Rating

Actually, I think the guy that did my final financing and contracting was named Josh. He was an absolute jerk. He was demeaning and arrogant and short and rude. More

by GVANFOSSEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Christy, Minna Spivey

Apr 25, 2025

Russ Darrow Kia of Wauwatosa responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Matt Kiscellus matt.kiscellus@russdarrow.com

April 20, 2025

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Employee Rating

Great customer service. Knowledgeable staff. Hassle free experience. Listens to their customers and tries to meet their needs. Great experience. More

by NORIAGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bernardo Solano

Apr 20, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for choosing Russ Darrow Kia of Wauwatosa! Please let us know if we can be of any more assistance. Matt Kiscellus matt.kiscellus@russdarrow.com

March 16, 2025

Dealership Rating
Employee Rating

Minna was a great salesperson! Not pushy and really did all she could for us. Very personable and helpful More

by A_CLEVELAND10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for choosing Russ Darrow Kia of Wauwatosa! Please let us know if we can be of any more assistance. Matt Kiscellus matt.kiscellus@russdarrow.com

March 10, 2025

Dealership Rating
Employee Rating

Go look at my google review. There you will see my thoughts written in several paragraphs. More

by CNGOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 13, 2025

Russ Darrow Kia of Wauwatosa responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Kiscellus matt.kiscellus@russdarrow.com

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