Josh Crawford | Page 52

Friendly, quick, and very knowledgeable. They kept me informed, checked in with me, and they price wad great. They kept me informed, checked in with me, and they price wad great. More

by Very Pleased Verified Customer Verified Customer

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Just an awesome experience with the folks they were very professional and courteous I will definitely tell someone to buy hundai vehicle professional and courteous I will definitely tell someone to buy hundai vehicle More

by onechristmasnight Verified Customer Verified Customer

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The service was great, the personnel were very friendly and knowledgeable. The amenities were fine, but I would like to see a soda machine for more choices other than water and coffee. and knowledgeable. The amenities were fine, but I would like to see a soda machine for more choices other than water and coffee. More

by Bear Verified Customer Verified Customer

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Even in a state of remodeling, they still do a good job and do it efficiently. and do it efficiently. More

by MYERSPMTJ Verified Customer Verified Customer

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Company relayed to me what they were going to do for me , and they did exactly what they said . Very happy with this company . Great service from both service reps . and they did exactly what they said . Very happy with this company . Great service from both service reps . More

by nc2jakes Verified Customer Verified Customer

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Very helpful staff. They took care of everything and explained what they were doing in detail. They took care of everything and explained what they were doing in detail. More

by prmiller109 Verified Customer Verified Customer

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This was one of my worst experiences due to the system being down for appointments but I dropped my car off with Hannah and she said it would take roughly 2-3 days before they could look at it due to over being down for appointments but I dropped my car off with Hannah and she said it would take roughly 2-3 days before they could look at it due to overwhelming amount of cars coming in for service and the construction. One week went by and still had not had any communication, so I kept calling the 3rd, 4th, and 5th days my car was there but never got any response. Finally on Saturday after 5 full days of not having my car Justin called and stated they would be working on it the following Monday which would make it one week. That following Monday which was now one week without my car and could not be offered a loaner by anyone, I had to Uber and spend extra money just to get to work while my car still had not been diagnosed. Justin called that Monday stating they figure out the problem but had to order a part and was gonna take 3-4 days to get it then they would work on it. 5 days go by again but had not heard anything, I contacted Justin who called me back that Friday evening stating the part was scheduled to come in on Saturday and the car would be ready Monday. Justin called that Monday stating it was ready by 1pm. I thank Justin for taking over my maintenance for my car because whoever Hannah was that took my car dropped the ball. Justin stated he had no idea my vehicle was on the lot and this was 5 days after I dropped it off. So please accommodate Justin because he was a blessing. This all happened between July 31st and ended August 15th. I think Hyundai needs a little more communication and more accommodation for customers who drop a car off and it takes two weeks, my CNA warranty apparently could not cover a rental car due to my service only needing 5 hours and the slotted amount is 8 hours of labor. This made life very difficult. But thank you to Justin again, disappointed with Hyundai and their management. Makes me not want to buy another Hyundai. More

by GARRETT.HEIN2230 Verified Customer Verified Customer

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They were very nice & friendly! They helped me with getting my car fixed in less than an hour & it truly made my day! Very affordable as well! They helped me with getting my car fixed in less than an hour & it truly made my day! Very affordable as well! More

by Isela Cortez Verified Customer Verified Customer

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Very friendly and professional service department. The customer service up above and beyond any others The customer service up above and beyond any others More

by nc1dixon Verified Customer Verified Customer

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Justin was a great service provider and took care of everything as agreed. I’m very pleased with the quality of work and the attention to detail. everything as agreed. I’m very pleased with the quality of work and the attention to detail. More

by RYUJIKAN Verified Customer Verified Customer

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