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Josh Bruce

Overview Reviews (350) Inventory (101)

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Josh Bruce

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Josh Bruce

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8

350 Reviews

Overview Reviews (350) Inventory (101)

Dealership Experience

6 yrs, 3 mos

4.8

350 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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350 Reviews of Josh Bruce

January 02, 2025

Dealership Rating

Employee Rating

Never have issues going to get my suv inspection or monthly inspections. The only thing that I have been trying to deal with is my email. My dad keeps getting my email sent to his email and I have chan monthly inspections. The only thing that I have been trying to deal with is my email. My dad keeps getting my email sent to his email and I have changed and watch the dealer change it to my email so I can get my information about my car. He is not a co-signer either. Other than that no issues at all. More

by LNizzy22@aol.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Marshall, John Mesko, Steve Sylvis, Lisa Onderko

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Jan 02, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

January 01, 2025

Dealership Rating

Employee Rating

I am always completely satisfied with the service department. I woukdn't take my vehicle anywhere else. department. I woukdn't take my vehicle anywhere else. More

by Erandolph

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lisa Onderko

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Jan 02, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2024

Dealership Rating

Employee Rating

Josh went about and beyond to make sure my experience was excellent! I will be returning based on his great service! excellent! I will be returning based on his great service! More

by libr555

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 02, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

December 29, 2024

Dealership Rating

Employee Rating

Good people, great service ,friendly staff, good location, Jist a great place to do business. location, Jist a great place to do business. More

by RONTCK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis

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Dec 31, 2024 -

Ken Ganley Toyota Pittsburgh responded

December 27, 2024

Dealership Rating

Employee Rating

Always takes great care of me no matter if it’s for service, car washing, or questions. service, car washing, or questions. More

by Katie Plummer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danilo Aviles

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Dec 28, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Katie, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2024

Dealership Rating

Employee Rating

always have a great experiand they are helpful the store is always so clean thank you is always so clean thank you More

by JENNIFERM.SCHOLL

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 28, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 26, 2024

Dealership Rating

Employee Rating

The oil change and tire rotation on my vehicle was performed correctly. I was welcomed kindly and instructed where to wait and how long the service would take. Everyone was professional and welcoming performed correctly. I was welcomed kindly and instructed where to wait and how long the service would take. Everyone was professional and welcoming. More

by PLECENIK256

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis, Lisa Onderko

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Dec 28, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 25, 2024

Dealership Rating

Employee Rating

Wow the service I got was immaculate, he was very responsive and I would highly recommend to shop with this dealership Very happy with my purchase. Very good very nice. responsive and I would highly recommend to shop with this dealership Very happy with my purchase. Very good very nice. More

by Jacob Fair

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino, Scott Masters, Slade Lindgren, Jared Fleming, John Mesko, Robert Killmeyer, Steve Sylvis, Danilo Aviles

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Dec 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Jacob, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

December 21, 2024

Dealership Rating

Employee Rating

everyone there is knowledgeable and helpful; i always leave with perceived value and questions answered leave with perceived value and questions answered More

by JKRAMER1000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Mesko, Steve Sylvis

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Dec 21, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 21, 2024

Dealership Rating

Employee Rating

My TPMS light was blinking. Made a service appointment and was scheduled promptly. I waited at dealer while a factory trained technician corrected my issue. Made a service appointment and was scheduled promptly. I waited at dealer while a factory trained technician corrected my issue. More

by bobk9971

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis , Jeff Petrick

Report | Print

Dec 21, 2024 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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