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Josh Bruce

Overview Reviews (365) Inventory (107)

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Josh Bruce

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Josh Bruce

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8

365 Reviews

Overview Reviews (365) Inventory (107)

Dealership Experience

6 yrs, 4 mos

4.8

365 Reviews

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365 Reviews of Josh Bruce

February 15, 2025

Dealership Rating

Employee Rating

My experience was good. I just wanted to see the video of them working on my vehicle and exactly what day we’re working on. I just wanted to see the video of them working on my vehicle and exactly what day we’re working on. More

by JEMSCARBOR1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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February 12, 2025

Dealership Rating

Employee Rating

Professionalism all around. Service department was excellent as always. Brandon (sales) was very helpful answering all questions I had about the new Tacomas. Service department was excellent as always. Brandon (sales) was very helpful answering all questions I had about the new Tacomas. More

by JOEWIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Bunch

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Feb 12, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Brandon and our team. We're glad to hear we delivered such a great experience!

February 06, 2025

Dealership Rating

Employee Rating

The service dept is great! Been going there for approximately 13 years and have bought 1 vehicle there. wouldn’t have another car other than Toyota! Been going there for approximately 13 years and have bought 1 vehicle there. wouldn’t have another car other than Toyota! More

by PAMELABS50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis

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Feb 06, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Pamela! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

February 06, 2025

Dealership Rating

Employee Rating

Went above and beyond beyond an to explain all the details of my knew Toyota 2025 rav 4 details of my knew Toyota 2025 rav 4 More

by DEBBIE1062

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jared Fleming

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Feb 06, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Debbie, for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Feb 10, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2025

Dealership Rating

Employee Rating

Great customer service always polite and very friendly always respectful and helpful and friendly thanks always respectful and helpful and friendly thanks More

by jjperkins33

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 03, 2025 -

Ken Ganley Toyota Pittsburgh responded

JJ, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Feb 04, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

Dealership Rating

Employee Rating

Josh the service stand guy was fantastic. Great experience, great communication, very personable, best I've worked with here. Great experience, great communication, very personable, best I've worked with here. More

by Pirates10

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 03, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that Josh had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

Feb 04, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

Dealership Rating

Employee Rating

I took my Buick in for a tire rotation and check up. Rotated my tires and gave everything a look over, and did it for free!!! Rotated my tires and gave everything a look over, and did it for free!!! More

by JeffC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jake Puckett

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Feb 03, 2025 -

Ken Ganley Toyota Pittsburgh responded

Jeff, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

Feb 04, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2025

Dealership Rating

Employee Rating

Dealership is a complete surprise, didn’t expect such a fair consideration! Not in the market for another vehicle right now but when I am, you will have my first consideration! Your business I a great ass fair consideration! Not in the market for another vehicle right now but when I am, you will have my first consideration! Your business I a great asset to our Pleasant Hills Community !!! A Diamond in the. Rough ……. More

by SHOEBOX53

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis, Lisa Onderko

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Jan 27, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

January 23, 2025

Dealership Rating

Employee Rating

Just had my car inspected. An air filter was changed. I waited in the customer lounge. An air filter was changed. I waited in the customer lounge. More

by SWARD6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 24, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

January 11, 2025

Dealership Rating

Employee Rating

Service took the 4runner back right on time and when I saw the movement of the customers that were moving along in a timely manner, I was pleased with my wait time, very professional treatment saw the movement of the customers that were moving along in a timely manner, I was pleased with my wait time, very professional treatment More

by jmvito

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 13, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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