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Josh Bruce

Overview Reviews (369) Inventory (89)

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Josh Bruce

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Josh Bruce

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8

369 Reviews

Overview Reviews (369) Inventory (89)

Dealership Experience

6 yrs, 5 mos

4.8

369 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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369 Reviews of Josh Bruce

March 09, 2025

Dealership Rating

Employee Rating

Great experience with Josh and service department. Excellent communication and work was completed quickly. Loaner car was ready to go when I arrived. Would Deff recommend. Excellent communication and work was completed quickly. Loaner car was ready to go when I arrived. Would Deff recommend. More

by ORDONSST

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 10, 2025 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to hear that Josh and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mar 12, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

Dealership Rating

Employee Rating

Setting up the appointment was easy. Staff was excellent. Mechanics figured out the issue quickly and the repair was very quick as well. Will happily continue taking my truck to Ken Ganl Staff was excellent. Mechanics figured out the issue quickly and the repair was very quick as well. Will happily continue taking my truck to Ken Ganley! More

by Heckhardt93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 03, 2025 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

February 27, 2025

Dealership Rating

Employee Rating

A appointment was quickly scheduled. Had great service with a reasonable wait time. Pleasant atmosphere. Love Toyota. Had great service with a reasonable wait time. Pleasant atmosphere. Love Toyota. More

by sandra19971

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Sandra! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

Mar 02, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Dealership Rating

Employee Rating

The dealer always meets or exceeds my expectations. Josh was eager to help me and explained everything involving the service to be performed on my vehicle Josh was eager to help me and explained everything involving the service to be performed on my vehicle More

by AJSPGH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 21, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

February 15, 2025

Dealership Rating

Employee Rating

My experience was good. I just wanted to see the video of them working on my vehicle and exactly what day we’re working on. I just wanted to see the video of them working on my vehicle and exactly what day we’re working on. More

by JEMSCARBOR1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

Feb 19, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 12, 2025

Dealership Rating

Employee Rating

Professionalism all around. Service department was excellent as always. Brandon (sales) was very helpful answering all questions I had about the new Tacomas. Service department was excellent as always. Brandon (sales) was very helpful answering all questions I had about the new Tacomas. More

by JOEWIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Bunch

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Feb 12, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Brandon and our team. We're glad to hear we delivered such a great experience!

February 06, 2025

Dealership Rating

Employee Rating

The service dept is great! Been going there for approximately 13 years and have bought 1 vehicle there. wouldn’t have another car other than Toyota! Been going there for approximately 13 years and have bought 1 vehicle there. wouldn’t have another car other than Toyota! More

by PAMELABS50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis

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Feb 06, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Pamela! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

February 06, 2025

Dealership Rating

Employee Rating

Went above and beyond beyond an to explain all the details of my knew Toyota 2025 rav 4 details of my knew Toyota 2025 rav 4 More

by DEBBIE1062

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jared Fleming

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Feb 06, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Debbie, for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Feb 10, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2025

Dealership Rating

Employee Rating

Great customer service always polite and very friendly always respectful and helpful and friendly thanks always respectful and helpful and friendly thanks More

by jjperkins33

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 03, 2025 -

Ken Ganley Toyota Pittsburgh responded

JJ, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Feb 04, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

Dealership Rating

Employee Rating

Josh the service stand guy was fantastic. Great experience, great communication, very personable, best I've worked with here. Great experience, great communication, very personable, best I've worked with here. More

by Pirates10

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 03, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that Josh had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

Feb 04, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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