Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh
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Josh Bruce

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
326 Reviews

Dealership Experience

6 yrs, 1 mo

4.8

326 Reviews

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326 Reviews of Josh Bruce

November 07, 2024

Dealership Rating
Employee Rating

I was completely satisfied with service I received. I would highly recommend them to both family and friends. More

by DINNERGIRL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis, Lisa Onderko

Nov 11, 2024

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

Nov 11, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, we strive for your satisfaction, and it is great to see you had such a positive experience at Ken Ganley Toyota Pittsburgh. Thanks for the recommendation, and have an amazing day!

November 03, 2024

Dealership Rating
Employee Rating

Very pleased with my sales experience at this dealership. No pressure truck was delivered as promised. I will be buying my future vehicles here and recommend to my friends and family. More

by Pjaul59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Fleming, Jake Puckett

Nov 04, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you so much for choosing Ken Ganley Toyota Pittsburgh! Please let us know if we can be of any more assistance.

November 03, 2024

Dealership Rating
Employee Rating

Josh Bruce is always professional accommodating efficient. This is where I intend to have all my service work performed. I like working with Josh Bruce. More

by Susanbelako1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Ken Ganley Toyota Pittsburgh responded

Susan, Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad Josh was able to help, and we hope to see you again!

Nov 05, 2024

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2024

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Employee Rating

Very helpful… and they make sure the customers are satisfied with the service that was performed on vehicle More

by BONITA4789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that Josh had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

Nov 04, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

Dealership Rating
Employee Rating

Surprise credit card fee added $15. They say they cant upgrade my 2018 Sienna to Carplay when I received a letter inviting me to do it and it says all over the internet the software can More

by sienna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 29, 2024

Dealership Rating
Employee Rating

Very dissatisfied and disappointed. Brought car in for an oil change… check on air pressure on tires since the tire light was on… tire rotation and asked for a burnt out headlight to b More

by CZ4606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lisa Onderko

Nov 01, 2024

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 25, 2024

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Employee Rating

Great Experience, I would recommend anyone! Service is just impeccable there and the people are great! More

by db
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

October 23, 2024

Dealership Rating
Employee Rating

Fantastic and excellent service all went well and everything went fine very pleasant experience thanks More

by SADLERE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

October 20, 2024

Dealership Rating
Employee Rating

Josh was very friendly and helpful. He explained what all would be done and how long it would take. He's a keeper for this agency More

by CRAFTYLADY503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Josh and our team. We're glad to hear we delivered such a great experience!

October 19, 2024

Dealership Rating
Employee Rating

Went for a oil change and it took them Two hours to change the oil. What's the point of having a appointment if it takes them an hour to get to your vehicle then an hour to change the oil. More

by jessemajoy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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