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Josh Bruce

Overview Reviews (407) Inventory (84)

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Josh Bruce

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8

407 Reviews

Overview Reviews (407) Inventory (84)

Dealership Experience

6 yrs, 9 mos

4.8

407 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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407 Reviews of Josh Bruce

July 11, 2025

Dealership Rating

Employee Rating

This dealership did a great job at installing a new windshield washer pump. Unfortunately it took 6 weeks for the parts to come in. windshield washer pump. Unfortunately it took 6 weeks for the parts to come in. More

by Tbroney

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 12, 2025 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

July 04, 2025

Dealership Rating

Employee Rating

There have been several times that my vehicles were not resolved or ignored. I bought 3 brand new vehicles there in two years and will be looking for a new dealership because of this. resolved or ignored. I bought 3 brand new vehicles there in two years and will be looking for a new dealership because of this. More

by ARGIRAKIS.ANTHONY

Verified Customer

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lisa Onderko

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Jul 06, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 02, 2025

Dealership Rating

Employee Rating

I’m very happy with the way Ganley Toyota handled the trade on of my Prius. It was a great help to have my salesman, Lian , go over the details of the car before I left. Cars have changed so much and i trade on of my Prius. It was a great help to have my salesman, Lian , go over the details of the car before I left. Cars have changed so much and it wasn’t like years ago when you just got in and drove off!! The transaction was handled smoothly and I felt I was treated with respect. It was a pleasurable experience! More

by jmaddock420

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared Fleming, Steve Sylvis , Lian McCloud. Five stars!

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Jul 02, 2025 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 28, 2025

Dealership Rating

Employee Rating

Bob and his staff were absolutely amazing. Really appreciate their hard work and due diligence I would give them all bonuses or raises.! Sincerely, Stephen J Wisniewski Really appreciate their hard work and due diligence I would give them all bonuses or raises.! Sincerely, Stephen J Wisniewski More

by stevehertz86

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Fritch, Steve Sylvis, Lisa Onderko , Bob, the service manager 10 Stars!!!

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Jun 28, 2025 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

June 28, 2025

Dealership Rating

Employee Rating

The ABS brake come 2010 Camry and we spent $2400 and still have the same problem still have the same problem More

by JAB468

Verified Customer

Workmanship

Service Communication

Recommend Dealer

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Jun 30, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

June 20, 2025

Dealership Rating

Employee Rating

Experienced wonderful fast service. Sales associates helped me with warranty. I will recommend this dealership. Sales associates helped me with warranty. I will recommend this dealership. More

by breyaunavogel

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jared Fleming, Nick Marshall, Rodrigo Van Grieken, Danilo Aviles

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Jun 20, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 19, 2025

Dealership Rating

Employee Rating

very good service was very good in every detail was a good easy experience nice good easy experience nice More

by CHEASTINGS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis, Lisa Onderko

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Jun 19, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 16, 2025

Dealership Rating

Employee Rating

Always a good experience dealing with Ken Ganley Toyota. When I’ve had issues with the new electronics, my questions have always been answered and resolved. When I’ve had issues with the new electronics, my questions have always been answered and resolved. More

by CINKATBAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 16, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 10, 2025

Dealership Rating

Employee Rating

it was clean, they got me in fast,the manager was easy to understand.it was a good experience. understand.it was a good experience. More

by MJBERDAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Sylvis, Lisa Onderko

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Jun 10, 2025 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

June 10, 2025

Dealership Rating

Employee Rating

The service was great. I would recommend Ganley Toyota to everyone. I love my Rav. I would recommend Ganley Toyota to everyone. I love my Rav. More

by Bkcrzy1122

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 10, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

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