Josh Bruce
Assistant Service Manager
Ken Ganley Toyota Pittsburgh
1110 Clairton Boulevard
Pleasant Hills, PA 15236
Dealership Experience
6 yrs, 1 mo
328 Reviews
Write a Review328 Reviews of Josh Bruce
November 19, 2024
Called Scott to see if he can get me into a New Tacoma, an hour later we had a time to go pick one up! an hour later we had a time to go pick one up! More
Other Employees Tagged: Scott Masters, John Mesko
November 07, 2024
I was completely satisfied with service I received. I would highly recommend them to both family and friends. I would highly recommend them to both family and friends. More
Other Employees Tagged: Steve Sylvis, Lisa Onderko
November 03, 2024
Very pleased with my sales experience at this dealership. No pressure truck was delivered as promised. I will be buying my future vehicles here and recommend to my friends and family. No pressure truck was delivered as promised. I will be buying my future vehicles here and recommend to my friends and family. More
Other Employees Tagged: Jared Fleming, Jake Puckett
October 31, 2024
Surprise credit card fee added $15. They say they cant upgrade my 2018 Sienna to Carplay when I received a letter inviting me to do it and it says all over the internet the software can They say they cant upgrade my 2018 Sienna to Carplay when I received a letter inviting me to do it and it says all over the internet the software can be upgraded. If I traded the car I bet they would do the upgrade. Actual brake work seems fine.Service rep was very nice. More
October 29, 2024
Very dissatisfied and disappointed. Brought car in for an oil change… check on air pressure on tires since the tire light was on… tire rotation and asked for a burnt out headlight to b Brought car in for an oil change… check on air pressure on tires since the tire light was on… tire rotation and asked for a burnt out headlight to be replaced…. First complaint… oil change was completed. However fluids were not topped offed as stated and as they have always done it the past. Next… tire pressure was not checked and the check tires light is still on… when they tried to replace the headlight they could not get it back in . They stated it was a problem with the socket but did not give me any details. I requested for it to be fixed and they stated they didn’t have time and made me schedule another appointment. I asked them to tell me was was wrong so I could handle it and the service vice advisor said they didn’t have anyone to look at it to even tell me how to get it fixed. The service advisor just wanted to get me out the door. I always take my car to the dealership for the convenience…and I don’t mind paying a little more for it however I will not be returning. Finally… there was some sort of extra service charge on the bill that was not even disclosed to me. Overall horrible experience. They lost a customer. More
Other Employees Tagged: Lisa Onderko
October 23, 2024
Fantastic and excellent service all went well and everything went fine very pleasant experience thanks everything went fine very pleasant experience thanks More
Other Employees Tagged: Justin Yelling, John Fera, Christopher Pestino, Jared Fleming, John Mesko, Robert Killmeyer, Steve Sylvis, Lisa Onderko