Josh Bowens
Josh Bowens at Colonial Ford of Plymouth
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Josh Bowens

Service Advisor

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.5
31 Reviews
4.5

31 Reviews

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31 Reviews of Josh Bowens

February 02, 2025

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The service department at Colonial Ford of Plymouth was professional and efficient. We were very happy with the timely and thorough repair of our F-150 Lightning. Great job! More

by njabors
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Recommend Dealer
Yes

February 02, 2025

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Very good professional people working at Colonal Ford treated me very well would buy another vehicle there More

by barry.gard1213
Recommend Dealer
Yes

January 29, 2025

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everything was great. thanks...loved the pictures that were sent. I will be back after another 5000.00 miles More

by EDIE.GARRISON
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Recommend Dealer
Yes

January 25, 2025

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Good experience no issues. Easy in and out job completed and no problems at all. More

by jbirdrc51
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Recommend Dealer
Yes

January 23, 2025

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They were able to diagnose and fix our problem in a timely manner, while keeping us updated on their progress. More

by NMCCRYSTAL
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Recommend Dealer
Yes

January 20, 2025

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Want to express our sincere thanks for the exceptional service provided by your team in the recent repairs. Your attention to detail and timely completion of the task were truly commendable.Your expertise More

by GONZY006
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Recommend Dealer
Yes

January 20, 2025

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I was sent 4 reminders of appointment to replace recalled door latches Not sure how many were replaced , no information on customer copy of receipt. Was told mechanic did not have enough to finish the repla More

by Patrice
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Recommend Dealer
No
Jan 21, 2025

Colonial Ford of Plymouth responded

Patrice - If you recall the Service Advisor Explained FORD MOTOR COMPANIES RECALL POLICY where the vehicle must be inspected and logged into the recall system for parts to be shipped to the dealership and recall to be verified by FORD RECALL DIVISION . That is what your visit entailed with your 2014 Ford Model Year - and the parts ship from Ford to complete the recall to the Dealership -requiring the second visit to which the parts and repair will be on the customer copy of the repair order . Please call Ford Recall Division at 1-866-436-7332 and kindly let them know you are unhappy with the Ford Recall Process and provide them with alternative solutions . For any Service or Sales Related Questions please feel free to call me directly as we strive for excellence at every opportunity and welcome feedback . Ron Almeida General Manager 774-773-3536

January 12, 2025

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Just bought a pre-owned vehicle at Colonial Ford. Tom is a fabulous salesman. I had a concern about a vibration I was feeling while driving. I brought it in for evaluation. Tom assured me car was saf More

by CPUGS1313
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Barnett , Tom in sales. I can not recall who helped me with financing but he was top notch!

January 11, 2025

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Top notch service advisors. Service dept has elevated to high end. Definitely five star rating More

by ENVYREMODEL
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Recommend Dealer
Yes

April 02, 2024

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Great Service. Kyle handled my vehicle service; He was professional, friendly and courteous. He did a great job keeping me informed. More

by STEPHEN50
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Recommend Dealer
Yes
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