Joseph Weil | Page 11
Service Advisor
Russ Darrow Nissan of Milwaukee
11212 W Metro Auto Mall
Milwaukee, WI 53224
My goals as your service adviser are to bridge the communication gap between you and your technician, as well as make sure you understand the value of Nissan products and services. I want to make sure that you feel confident and educated when it comes to your vehicle. I look forward to helping you in the future.
Read moreDealership Experience
15 yrs, 3 mos
Industry Experience
16 yrs, 3 mos
Specialties & Trainings
I am a published contributor to the June 5th 2016 Milwaukee Journal Sentinel(in partnership with ADAMM) on the link between customers and technicians.
154 Reviews
Write a Review154 Reviews of Joseph Weil
March 12, 2019
Oil change Joe got me in right away, car was washed when finished, and recommenced additional services. Waiting area has fresh popcorn and drinks. Have been go Joe got me in right away, car was washed when finished, and recommenced additional services. Waiting area has fresh popcorn and drinks. Have been going here for service since 2013. More
March 10, 2019
Nice Dealership Russ Darrow is a very clean place. Joe did a great job. My only concern was after the oil change was complete the sticker on the windshield was marke Russ Darrow is a very clean place. Joe did a great job. My only concern was after the oil change was complete the sticker on the windshield was marked for 3,000 mile oil change when normally it's every 5,000. I hope the oil was the synthetic blend especially since that's whar I paid for. It was overall a great experience. I spoke with Joe after I noticed it and he just said the mechanic made a mistake. More
March 02, 2019
Maintenance I've been coming here since I bought the car off the lot and wouldnt go anywhere else they're all so friendly and helpful here. I've been coming here since I bought the car off the lot and wouldnt go anywhere else they're all so friendly and helpful here. More
February 26, 2019
Bad experience I brought my car in with exhaust problems and found it was the catilytic converter. The car was not worth the cost of repair so I came to pick it up. I brought my car in with exhaust problems and found it was the catilytic converter. The car was not worth the cost of repair so I came to pick it up. When I picked up the car it would not start. The only solution the technician offered was for me to rent a car from them. More
February 23, 2019
Tire replacement Called Nissan to ask if I could bring my car in to get my tire replaced. They told me they had my tire in stock and all I needed was for them to take Called Nissan to ask if I could bring my car in to get my tire replaced. They told me they had my tire in stock and all I needed was for them to take off my spare tire to put a new one on. It took them two hours. I watched my car sit in the shop for an hour on a lift and did not see a single worker in there. When I finally went out to the service desk to ask how much longer it would be I found one person who went in to check. They came and said “they’re just finishing up”. Really they were just getting started? It should have taken them a half an hour to put this tire on. Ruined my day. The cashier was watching Netflix on her phone. I saw multiple employees standing around talking and not working. Joe was very personable and helpful, however. It was not his fault. I Will not be returning. More
February 23, 2019
Oil change No need to make appointment for the oil change and tire rotation appointment, which is convenient for me. Joe was friendly as usual. Was quick and ea No need to make appointment for the oil change and tire rotation appointment, which is convenient for me. Joe was friendly as usual. Was quick and easy! More
February 14, 2019
Fast service My vehicle was towed to the dealership. I was contacted as soon as my vehicle arrived via text. I was informed of what was needed to fix the problem. My vehicle was towed to the dealership. I was contacted as soon as my vehicle arrived via text. I was informed of what was needed to fix the problem. by phone. More
February 09, 2019
My experience was very polite and informative. They always give me above and beyond service. I always appreciate my experience. I’d recommend it this service shop to everyone. Thank you for the eff They always give me above and beyond service. I always appreciate my experience. I’d recommend it this service shop to everyone. Thank you for the effort. More
February 06, 2019
Their great.. I enjoy & love working with JOE W He is the best. Im so thankful. I tell all my friends n I will forever do business here. I enjoy & love working with JOE W He is the best. Im so thankful. I tell all my friends n I will forever do business here. More
Other Employees Tagged: Jessica Zurn

