Joseph Weil
Joseph Weil at Russ Darrow Nissan of Milwaukee
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Joseph Weil

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.3
114 Reviews

My goals as your service adviser are to bridge the communication gap between you and your technician, as well as make sure you understand the value of Nissan products and services. I want to make sure that you feel confident and educated when it comes to your vehicle. I look forward to helping you in the future.

Dealership Experience

14 yrs

Industry Experience

15 yrs

Specialties & Trainings

I am a published contributor to the June 5th 2016 Milwaukee Journal Sentinel(in partnership with ADAMM) on the link between customers and technicians.

4.3

114 Reviews

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114 Reviews of Joseph Weil

February 16, 2025

Dealership Rating
Employee Rating

Great team would trust my car with them with no problem at all great work More

by CORNELLRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Russ Darrow Nissan of Milwaukee responded

Ric, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

February 13, 2025

Dealership Rating
Employee Rating

Travis is very professional and courteous. He takes the time to explain the maintenance needed on future service visits. More

by mmccollum001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

Feb 13, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear Travis was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

February 11, 2025

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Employee Rating

The advisor was very knowledgeable, and helpful. He explained what needed to be done. Thank you More

by JEFFREY.WEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Russ Darrow Nissan of Milwaukee responded

Jeffrey, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Matt Hansen matt.hansen@russdarrow.com

February 06, 2025

Dealership Rating
Employee Rating

Travis was not real friendly like other techs ive had in the past. He didn’t check any of my fluids or top them off or explain clearly exactly if something was wrong other then trying to get me to pay for More

by qunnaelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 06, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Hansen matt.hansen@russdarrow.com

January 18, 2025

Dealership Rating
Employee Rating

Communication was poor between Joe and I. I was told a different price and was surprised at the total when I went to pick up the car. Also, I didn't get any updates on how the work was goin More

by DETRA.MCCOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Travis Wise

Jan 22, 2025

Russ Darrow Nissan of Milwaukee responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Matt Hansen matt.hansen@russdarrow.com

January 12, 2025

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Employee Rating

I came in twice the last few weeks and the service I received was excellent and I want to say great job!!! More

by LM5885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise

Jan 13, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

November 21, 2024

Dealership Rating
Employee Rating

My time with Mike and the dealership has been wonderful and informative. I always feel that my needs have been addressed and take care of with the utmost care. More

by rcomrov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise, Mike Comrov

Nov 22, 2024

Russ Darrow Nissan of Milwaukee responded

Thank you for your kind words about our team here at Russ Darrow Nissan of Milwaukee. We appreciate your feedback and look forward to continuing to assist with all your needs.

July 06, 2024

Dealership Rating
Employee Rating

Mike was a great Salesman. We worked with me very well. Definitely highly recommend him. More

by jajuanbenford16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2024

Russ Darrow Nissan of Milwaukee responded

Thank you for your kind words about our team at Russ Darrow Nissan of Milwaukee. We highly appreciate your recommendation.

May 04, 2024

Dealership Rating
Employee Rating

Mike was hands down one of the funniest people I’ve met this month. I really appreciate how comfortable he make us feel during our visit and how helpful he was. He make the process very easy and fun. 10/10 More

by trinitybrown800
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 22, 2023

Dealership Rating
Employee Rating

Don't do business with these people! My wife and daughter went in there with a nail in the tire and they talked her into buying 4 new tires. We only had 35,000 miles on them. They have a More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Lecher, Travis Wise , Danielle Frymark, Eugene Gardner, Joseph Villicana

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