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Joseph Urse
Joseph Urse at Mountaineer Honda
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Joseph Urse

Fixed Ops Director Service/Parts

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.8
60 Reviews

Proficient in all aspects of Fixed Operations. Have been in the industry since 2002. Honda and Chrysler/Jeep certified in Fixed Operations and have worked at the same dealership since 2005.

Dealership Experience

19 yrs, 7 mos

Industry Experience

22 yrs, 5 mos

Specialties & Trainings

NADA Certified in Fixed Operations Management

Honda Certified in Fixed Operations Management.

View more specialties & trainings
4.8

60 Reviews

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60 Reviews of Joseph Urse

January 20, 2025

Dealership Rating
Employee Rating

I had an issue with the oil change service but Joe Urse took care of it. Love the service at my local honda dealership. These guys will go above and beyond. Highly recommended. More

by KHOSA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jillian Manning

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January 20, 2025

Dealership Rating
Employee Rating

The Honda dealership is great and has nice cars and the guy who helped me has nice hair. More

by cdgorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Fato, Jason Albright, Jordan Callaway, Jillian Manning, Robert Brooks, Dennis Cochran

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Jan 20, 2025

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 18, 2025

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Employee Rating

Saturday morning appointment fast friendly service … the fella that took care of me was really outstanding! He explained my warranties and when I should make my next service appointment he even offered me b More

by babygirlsmomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Jordan Callaway, Jillian Manning

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Jan 19, 2025

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 08, 2025

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Employee Rating

From start to finish Seth, Rebecca and all the staff at Mountaineer Honda went above and beyond. I highly recommend when looking for a reliable vehicle Great deals and exceptional service More

by moorec70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning, Jillian Manning, Rebecca Richards, Dennis Cochran

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Jan 08, 2025

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

January 07, 2025

Dealership Rating
Employee Rating

The staff were friendly, fast, and efficient. They took great care to keep my vehicle clean. More

by donnalambert33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Sprouse, Dennis Cochran

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Jan 07, 2025

Mountaineer Honda responded

Hi Donna: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 02, 2025

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Employee Rating

So bad experience. they didn’t listen to me. They took my sticker with out my permission. More

by samirasader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Albright, Jordan Callaway, Jillian Manning

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Jan 06, 2025

Mountaineer Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

Jan 06, 2025

Mountaineer Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 01, 2025

Dealership Rating
Employee Rating

Provided a ride home and back to the dealership. Employees were very helpful and the problem with the car is solved. More

by timothybode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Jordan Callaway, Jillian Manning

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Jan 02, 2025

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 01, 2025

Dealership Rating
Employee Rating

Left 2 phone messages for the service manager to call me. Never called me back. Prices on services are way out of line. More

by bennett_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 05, 2025

Mountaineer Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message with your contact information? I would love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

Jan 05, 2025

Mountaineer Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message with your contact information? I would love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 01, 2025

Dealership Rating
Employee Rating

Great service! I would recommend Mountaineer Honda to everyone! Service was quicker than I expected. More

by dnewlon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Jordan Callaway, Jillian Manning

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Jan 02, 2025

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 31, 2024

Dealership Rating
Employee Rating

Outstanding service. Great employee. All staff performed greatly. I have bought 6 CR-vs from this dealer. Always treated great. More

by woodgoddess12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Jordan Callaway, Jillian Manning

Report | Print
Jan 02, 2025

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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