Joseph Urse
Joseph Urse at Mountaineer Honda
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Joseph Urse

Fixed Ops Director Service/Parts

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.8
76 Reviews

Proficient in all aspects of Fixed Operations. Have been in the industry since 2002. Honda and Chrysler/Jeep certified in Fixed Operations and have worked at the same dealership since 2005.

Dealership Experience

19 yrs, 10 mos

Industry Experience

22 yrs, 8 mos

Specialties & Trainings

NADA Certified in Fixed Operations Management

Honda Certified in Fixed Operations Management.

View more specialties & trainings
4.8

76 Reviews

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76 Reviews of Joseph Urse

April 06, 2025

Dealership Rating
Employee Rating

All of them did a good job on the pilot. They was very courteous and con and explain everything to us that needed done. More

by thomasbelmaggio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 05, 2025

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Employee Rating

Joe Urse took care of my issue. He was very sympathetic of my situation! Mountaineer Honda is the best! More

by Did51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2025

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 05, 2025

Dealership Rating
Employee Rating

Joe Urse resolved my problem. He was very sympathetic to my situation and really cared to get me back on the road. Mountaineer Honda is the best! More

by Did51
Recommend Dealer
Yes
Apr 06, 2025

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 24, 2025

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I had a great experience with this dealership when I got my oil change and g had a recall fixed. They were efficient! More

by sarah_congie
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Jillian Manning , Jason Albright

Mar 25, 2025

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 18, 2025

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Employee Rating

Always get excellent service from the service dept. Very helpful and always inviting when you bring your vehicle in for service. More

by susandeem
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway

Mar 18, 2025

Mountaineer Honda responded

Susan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 12, 2025

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Employee Rating

They are always great to deal with for sales or service. Thank you for all of the help More

by melindamayle5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway , Jason Albright

Mar 13, 2025

Mountaineer Honda responded

Melinda, Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 10, 2025

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Employee Rating

We had a recall done and everything went fine. Jillian was very knowledgeable and helpful More

by pennyg60
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Jillian Manning , Jason Albright

Mar 11, 2025

Mountaineer Honda responded

We are very happy to hear that Jillian and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 09, 2025

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Employee Rating

Mountaineer Honda is a diamond in the rough. The staff were accommodating, helpful and knowledgeable. It'll be my pleasure to work with Mountaineer again in the future More

by schmanskep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Jillian Manning , Jason Albright

Mar 09, 2025

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 24, 2025

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Employee Rating

Jillian was extremely helpful in arranging for the service of my Honda HR-V and explaining what was done to it. A great experience overall! More

by almalone
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Callaway, Jillian Manning , Jason Albright

Feb 24, 2025

Mountaineer Honda responded

Thank you so much for your kind words for Jullian, and for taking the time to leave us this wonderful service feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

February 21, 2025

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Employee Rating

They changed a part that was recalled and a week later a light comes on for repairs. Was quoted $160 to evaluated the code - called & talked to the service mgr - Mr. Urse. He apologized and said if it was r More

by debbiez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 24, 2025

Mountaineer Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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