Joseph Russo
Joseph Russo at Ken Ganley Subaru Wickliffe
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Joseph Russo

Sales Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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4.9
129 Reviews
4.9

129 Reviews

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129 Reviews of Joseph Russo

December 17, 2024

Dealership Rating
Employee Rating

Was treated with respect and fairness in dealing with our trade for a new car. Joy and Joe were very helpful and took a lot of time with us to make sure we were happy and satisfied with our purchase, thank y More

by Dlrini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joy Taylor

Dec 18, 2024

Ken Ganley Subaru Wickliffe responded

It's wonderful to hear that Joy and Joe provided you with respectful and fair service at Ken Ganley Subaru Wickliffe. We appreciate your feedback and are glad you're satisfied with your new car purchase!

December 09, 2024

Dealership Rating
Employee Rating

Have always great service, Pleased with the process of buying out my lease. All departments More

by HORVATJ7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Subaru Wickliffe responded

This is great to hear! Thank you! - Ken Ganley Subaru Wickliffe

Dec 12, 2024

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2024

Dealership Rating
Employee Rating

Very good atmosphere without too much pressure to buy a car. Not too busy either. More

by asieminski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Gino Palombo

Dec 07, 2024

Ken Ganley Subaru Wickliffe responded

Hi Asieminski, we're glad to hear you enjoyed the relaxed atmosphere and didn't feel pressured at Ken Ganley Subaru Wickliffe. We hope to see you next time! Enjoy your new ride!

Dec 08, 2024

Ken Ganley Subaru Wickliffe responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

Dealership Rating
Employee Rating

This was a good experience. i was not rushed and all the people i worked with were courteous and professional. More

by HALINADOCS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anshu Mangotra

Nov 28, 2024

Ken Ganley Subaru Wickliffe responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 23, 2024

Dealership Rating
Employee Rating

Everybody at the Wickcliffe Subaru dealership was very professional and polite Thank you for your service today More

by Shaun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Buehner

Nov 25, 2024

Ken Ganley Subaru Wickliffe responded

Hi Shaun, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2024

Dealership Rating
Employee Rating

Amazin people! William really helped us choose the right car for our family. I believe that this dealer goes above and beyond for their customers! More

by a.gallardo.aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, William Young

Nov 19, 2024

Ken Ganley Subaru Wickliffe responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

November 08, 2024

Dealership Rating
Employee Rating

Very knowledgeable and kind. Will went the extra mile to make sure we understood everything More

by bonniekreppert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Young

Nov 08, 2024

Ken Ganley Subaru Wickliffe responded

Bonnie, we're happy to hear Will & the team provided you with an excellent experience here at Ken Ganley Subaru Wickliffe! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

Nov 10, 2024

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2024

Dealership Rating
Employee Rating

ZERO STARS almost all non certified pre owned cars are junk and brought of out of state auctions with little to no repair work done to ensure all financial responsibilities fall on the owner once purchase More

by Will Thibodaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2024

Ken Ganley Subaru Wickliffe responded

Hi Will, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 27, 2024

Dealership Rating
Employee Rating

Fantastic dealership,I would not buy a car anywhere else, Christian Vasile is the best salesman in the WORLD,I service my vehicles only at Hanley East.A very happy customer More

by nugenttkpj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dario Miocic, Cristian Vasile

Sep 28, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for the glowing review! We're delighted to hear that Christian and our team at Ken Ganley Subaru Wickliffe have earned your loyalty. We look forward to continuing to serve you! Enjoy your new ride!

September 21, 2024

Dealership Rating
Employee Rating

Very clear and efficient when discussing various vehicle options and financing. Went the extra mile to find the vehicle I wanted and then deliver on time and without issues. More

by bf
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Vasile

Sep 23, 2024

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided clear and efficient service. Thanks for sharing your positive experience!

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