Joseph Russo
Joseph Russo at Ken Ganley Subaru Wickliffe

Joseph Russo

Sales Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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4.9
179 Reviews
4.9

179 Reviews

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179 Reviews of Joseph Russo

July 27, 2025

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Employee Rating

All the employees we have dealt with at this dealership have been great! I’m on my 10th lease! More

by dmcconocha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Buehner

July 05, 2025

Dealership Rating
Employee Rating

Very professional and welcoming atmosphere. Logan was VERY knowledgeable about the WRX. I could tell he is proud to sell Subarus and of the company. More

by BERNHARDT_DIANE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles , Logan Gaffney

Jul 06, 2025

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 02, 2025

Dealership Rating
Employee Rating

Will was awesome to work with. He answers all the questions I had & walked me through the entire vehicles system. He is truly an asset to their team. If it wasn't for him, I wouldn More

by COLIE9131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2025

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that Will provided such exceptional service and made the process smooth. We appreciate your kind words and are glad you chose to work with our team. Enjoy your new vehicle!

June 27, 2025

Dealership Rating
Employee Rating

Joe and Christian were great to work with. They listened to my concerns. Overall I was pleased with pricing. I felt like they went above and beyond to give me a good car buying experience. More

by LDEMATTIA1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Cristian Vasile

Jun 29, 2025

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2025

Dealership Rating
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He was condescending and extremely pushy, getting very argumentative when asked to explain added fees and high prices. Also gave much higher number only to immediately cut it by 30% just to see how high w More

by dylankelner22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 26, 2025

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 23, 2025

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Employee Rating

Took good care of me from start to finish. Help resolve all issues with our deal. Would buy from them again. More

by truble43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Mihalic , Matt Ferdig

Jun 23, 2025

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you had a seamless experience with us at Ken Ganley Subaru Wickliffe. It's great to know our team took good care of everything for you. We look forward to assisting you again in the future! Safe travels!

June 13, 2025

Dealership Rating
Employee Rating

I felt that everyone I talked to was very considerate and truly wanted to help me find my best fit vehicle! They truly went the extra mile by going to another dealership to get the car that I loved! More

by LRBORSICH
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles , Logan Gaffney

Jun 16, 2025

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2025

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Employee Rating

Everyone there was friendly. It was a relaxed atmosphere and the sales ream were well informed about their products. More

by CHARKADAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Leovic

Jun 09, 2025

Ken Ganley Subaru Wickliffe responded

Hi Charkadams! We're delighted to hear that you enjoyed the friendly and relaxed atmosphere at Ken Ganley Subaru Wickliffe. Our team takes pride in being well-informed and providing a great experience!

June 06, 2025

Dealership Rating
Employee Rating

I had a wonderful experience with Ganley Subaru- Wickliffe. Everyone whom I dealt with was informative, eager to please and generally helpful. More

by chill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Mitchell-Taylor , Logan Gaffney, Matthew Ferdig

Jun 06, 2025

Ken Ganley Subaru Wickliffe responded

We're delighted to hear about your wonderful experience with the team at Ken Ganley Subaru Wickliffe! It's great to know that our staff was informative and eager to assist. Thank you for choosing us!

Jun 10, 2025

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2025

Dealership Rating
Employee Rating

Ken Ganley Subaru sales and service departments are second to none in customer service and reliability. More

by Evan2/502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allie Grant, Jeff Leovic , Shane Goulette

Apr 29, 2025

Ken Ganley Subaru Wickliffe responded

Hi Evan, we're delighted to hear that you found our sales and service departments at Ken Ganley Subaru Wickliffe top-notch in customer service and reliability. Thank you for the wonderful feedback!

Apr 29, 2025

Evan2/502 responded

A well deserved review!

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