160 Reviews
Write a Review160 Reviews of Joseph Mnassa
August 16, 2024
I've purchased several cars here from Pedro and it has always been a pleasure. He treats me like family and I will continue to buy from him and this dealership for as long as Kia continues to make great c always been a pleasure. He treats me like family and I will continue to buy from him and this dealership for as long as Kia continues to make great cars. More
Other Employees Tagged: oludare Baloye, Salah mani, Pedro Sotolongo-coell, Joshua Fernandez
August 06, 2024
The single most dishonest group of people I have ever encountered. I bought a car 6 weeks ago, they have tried to weasel out of every promise they made. They still haven’t paid off the trade in, every ti encountered. I bought a car 6 weeks ago, they have tried to weasel out of every promise they made. They still haven’t paid off the trade in, every time I called to try and get it fixed they transferred me to a line that went dead. That happened 5 times. They only gave me the loaner they promised after I removed the previous bad review. More
Other Employees Tagged: Chris Rodriguez, Jorge Chavez, Jairo Paez, Ayoub Lazaar, David Dukes, Salah mani, Andres Urdaneta
July 21, 2024
I am absolutely grateful and also impressed with the professionalism that carries out through Greenway Kia Dealership. From the moment you walk in, until you leave the premises. This is exactly the reas professionalism that carries out through Greenway Kia Dealership. From the moment you walk in, until you leave the premises. This is exactly the reason my wife and I continue to come back for a new vehicle. Thank you all! More
Other Employees Tagged: Jairo Paez, Abdel Trabelsi, Salah mani, Andres Urdaneta, luis Monroy , Joseph Mnassa
June 17, 2024
Good service take care faster rapid 💯 and effective to the customer service take care faster and the customer service take care faster and More
Other Employees Tagged: Chris Rodriguez, Jorge Chavez, Jairo Paez, Ayoub Lazaar, David Dukes, Rita Alcaraz, Simon Dib, Alfredo Infante Perez, Joshua Fernandez
June 10, 2024
Update on this dealership. Two of their employees commented on my reviews, asking me to reach out to them to make a service recovery whatsoever. I immediately reached out, but Two of their employees commented on my reviews, asking me to reach out to them to make a service recovery whatsoever. I immediately reached out, but almost two weeks later, still no reply at all. Terrible after sales service! More
Other Employees Tagged: Gina Carpio, Simon Dib
June 06, 2024
***Buyer Beware*** This dealership WILL NOT help you with anything once they have your money. I have tried contacting the General Manager on 20+ occasions by both email and phone without a single response or anything once they have your money. I have tried contacting the General Manager on 20+ occasions by both email and phone without a single response or call back. They have my money, and now have refused to assist me with a titling issue that they were dishonest about. I would caution anyone against utilizing this dealership because they're not in the business of customer service. Mr. Mnassa, I'm sure that you're going to respond by leaving your email and telling me to contact you, but I've tried multiple time through multiple outlets and you wont answer. Leaving your email is useless, but makes it appear to people reading these reviews that you care. Well, I've found out the hard way. More
Other Employees Tagged: Hicham Belharsa
June 03, 2024
The service, the salesman, the manager ad the accounts people were great. We were doing a lot of the leg work online and got to the store in and out in record time . people were great. We were doing a lot of the leg work online and got to the store in and out in record time . More
Other Employees Tagged: Salah mani, Simon Dib, Joshua Fernandez
June 02, 2024
Very unresponsive. I called to follow up and the phone rang for an hour and no one answered, not even the Operator. When I went to pick it up the GM said they were busy I called to follow up and the phone rang for an hour and no one answered, not even the Operator. When I went to pick it up the GM said they were busy. I picked up my car and I’ll be going to Toyota to trade in. More
Other Employees Tagged: Jairo Paez, Ayoub Lazaar, Carlos Alejo
May 22, 2024
All my dealings to this point with the dealership have not been positive. The only one that has been has been the one I had with Joseph. not been positive. The only one that has been has been the one I had with Joseph. More
Other Employees Tagged: Joshua Fernandez
May 18, 2024
They trying to make buy the car more expensive than the normal so not recommended 😑 normal so not recommended 😑 More
Other Employees Tagged: Jairo Paez, Ayoub Lazaar, Simon Dib