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Joseph Gilmore

Overview Reviews (88) Inventory (90)

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Joseph Gilmore

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Joseph Gilmore

Sales & Leasing Consultant

Piazza Acura of West Chester

1350 Wilmington Pike
West Chester, PA 19382

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5.0

88 Reviews

Overview Reviews (88) Inventory (90)

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

5.0

88 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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88 Reviews of Joseph Gilmore

January 30, 2025

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Employee Rating

Everyone knew exactly what they were doing and everything came together just as it was planned. came together just as it was planned. More

by Johnamurphy

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 31, 2025 -

Piazza Acura of West Chester responded

John, Thank you so much! We'll see you next time! Enjoy the ride! - Piazza Acura of West Chester

January 16, 2025

Dealership Rating

Employee Rating

Joe was great. The extended warranty pitch when we came to pay was unethical and overbearing. It causes us to suspect the business integrity of the dealership. The extended warranty pitch when we came to pay was unethical and overbearing. It causes us to suspect the business integrity of the dealership. More

by Kwjones86

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Jan 17, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your feedback about your experience here at Piazza Acura of West Chester. We're glad to hear Joe provided great service, but we're sorry to learn about the concerns regarding the extended warranty pitch. Your comments are important and will be addressed with our team to ensure a better experience in the future.

January 15, 2025

Dealership Rating

Employee Rating

Our sales rep was very knowledgeable. He was very thorough and detailed in walking through the new vehicle with us. He was very thorough and detailed in walking through the new vehicle with us. More

by ED_EILOLA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 16, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that our sales rep provided a thorough and detailed experience at Piazza Acura of West Chester. Thank you for sharing your positive feedback, and enjoy your new vehicle!

January 12, 2025

Dealership Rating

Employee Rating

The sales reps were friendly, knowledgeable, and acomidating. Only wish we lived closer to be able to use the service center and be able to ask technical for technical support. acomidating. Only wish we lived closer to be able to use the service center and be able to ask technical for technical support. More

by pmda1759

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Brown

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Jan 13, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your experience with Piazza Acura of West Chester! We're glad to hear our sales reps were friendly and accommodating. We understand the distance challenge, but we're always here if you need any assistance or have questions in the future!

January 12, 2025

Dealership Rating

Employee Rating

I had another great experience with this dealership -- Joe Gilmore was friendly, knowledgeable and went above and beyond to help. Moe was also instrumental in helping to keep my business. I will definitel Joe Gilmore was friendly, knowledgeable and went above and beyond to help. Moe was also instrumental in helping to keep my business. I will definitely be back again! More

by mezteach

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Moe

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Jan 13, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Joe and Moe provided such excellent service during your visit to Piazza Acura of West Chester! Thank you for sharing your experience, and we look forward to welcoming you back in the future.

January 09, 2025

Dealership Rating

Employee Rating

The dealership staff was friendly and professional. I would recommend them to another potential buyer. I would recommend them to another potential buyer. More

by albertousaf

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Moffa, Bob Ruhno, Suzi Hendrixson, Mark Deaver

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Jan 10, 2025 -

Piazza Acura of West Chester responded

Thank you for recommending Piazza Acura of West Chester! We're delighted to hear that our team provided a friendly and professional experience. We appreciate your support!

December 27, 2024

Dealership Rating

Employee Rating

Joe was a fantastic salesman from beginning to end. I would highly recommend him. He was extremely knowledgeable about the MDX. Joe is a true asset to your company. Joe returned all my calls and emails I would highly recommend him. He was extremely knowledgeable about the MDX. Joe is a true asset to your company. Joe returned all my calls and emails quickly and professionally. Joe was the best salesman I have ever dealt with. More

by T-ANDERSON

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 27, 2024 -

Piazza Acura of West Chester responded

Thank you for sharing your experience with Joe at Piazza Acura of West Chester! We're delighted to hear he provided such exceptional service and made a lasting impression. Your recommendation means a lot to us!

December 21, 2024

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Employee Rating

Very responsive and everyone I dealt with were very friendly and helpful. They accommodated my hectic schedule friendly and helpful. They accommodated my hectic schedule More

by Joeosifchok22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 23, 2024 -

Piazza Acura of West Chester responded

This review made our day! We appreciate you as a customer and look forward to seeing you next time at Piazza Acura of West Chester!

December 16, 2024

Dealership Rating

Employee Rating

Joe was wonderful to work with. He is knowledgeable about the car and can answer any questions that I had. He is knowledgeable about the car and can answer any questions that I had. More

by joeysim12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Suzi Hendrixson , Tamar

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Dec 16, 2024 -

Piazza Acura of West Chester responded

Joeysim12, we're delighted to hear that Joe provided you with such knowledgeable service at Piazza Acura of West Chester. Thanks for sharing your experience!

December 14, 2024

Dealership Rating

Employee Rating

Joe was great. Took time to explain everything and was not pushy. Also, responsive to calls and texts. Took time to explain everything and was not pushy. Also, responsive to calls and texts. More

by Agnewman0

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 16, 2024 -

Piazza Acura of West Chester responded

Agnewman0, we're delighted to hear that Joe provided such a helpful and pressure-free experience at Piazza Acura of West Chester. Thanks for sharing your feedback!

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