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Jose Roman
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Jose Roman
General Sales Manager
Castle Buick GMC of North Riverside
7400 West Cermak Road
North Riverside, IL 60546
42 Reviews
Dealership Experience
15 yrs, 11 mos
Industry Experience
20 yrs, 8 mos
Languages Spoken
English
Spanish
42 Reviews of Jose Roman
June 14, 2020
Ernest was very helpful, courteous and caring. He talked to us with respect and humility. Truly an awesome experience of buying my car from castle GMC to us with respect and humility. Truly an awesome experience of buying my car from castle GMC More
by Peter
Other Employees Tagged: Ernest Bell , Tom Riggio
November 13, 2019
Fantastic service from Corey Owen. I purchased a 2020 gmc sierra today, and got a fantastic price, but more importany got fantastic service from Corey Owen. Would recomend this dealer h I purchased a 2020 gmc sierra today, and got a fantastic price, but more importany got fantastic service from Corey Owen. Would recomend this dealer highly. More
by Krcars14
Other Employees Tagged: Paul Beckett
November 03, 2019
Horrible customer service and disrespectful sales agents. Wouldn’t recommend to anyone to do business with. Bought a car with body and mechanical issues after telling management and sending multiple emails. Wouldn’t recommend to anyone to do business with. Bought a car with body and mechanical issues after telling management and sending multiple emails. More
by Jevaun Brown
Other Employees Tagged: Brandon Rowe , Joe Genna
September 26, 2019
New car buying jitters Sales representative is known for good customer service. Will recommend family and friends co-workers. The SUV I chosen is my first major purchase. H Sales representative is known for good customer service. Will recommend family and friends co-workers. The SUV I chosen is my first major purchase. Happy!!!!!!! More
by Genesus
Other Employees Tagged: Lou Mathews, Corey Owens
September 05, 2019
Unexpected service. Called that morning for an appt.do to an upcoming road trip. Thought I would have to wait at least a few days but was pleasantly surprised to be able Called that morning for an appt.do to an upcoming road trip. Thought I would have to wait at least a few days but was pleasantly surprised to be able to come in within the next hour. How about that!! Thanks More
by woods229
Verified CustomerAugust 27, 2019
Only one manager Had to wait 5hrs , to finalize details.I feel their should have been at least one more manager.Their to assist the customers. The wait time was 5hrs. Had to wait 5hrs , to finalize details.I feel their should have been at least one more manager.Their to assist the customers. The wait time was 5hrs. More
by CGUIDER2009
Other Employees Tagged: Ernest Bell
August 26, 2019
Maricruz was great, courteous and understanding My rating was based on the professionalism that was displayed throughout the dealership and my visit.. How helpful and patient Maricruz was with me an My rating was based on the professionalism that was displayed throughout the dealership and my visit.. How helpful and patient Maricruz was with me and my wife More
by GARY_A_ELEM
Other Employees Tagged: Maricruz Roman
August 06, 2019
Great experience Great service and attention to detail, was in in and out in under hour and a half! Mr. Roman even delivered my old plates that I forgot at dealer per Great service and attention to detail, was in in and out in under hour and a half! Mr. Roman even delivered my old plates that I forgot at dealer personally to me. Ow that’s service. I wouldn’t go anywhere else for my auto needs and recommend anyone looking for a new or used vehicle. Brandon is so helpful and personable I thought he was hitting on me. If I swung that way...he’d get it! More
by PINTOBEAN17
Other Employees Tagged: Brandon Rowe
July 04, 2019
Easy breezy Castle GMC is on their Ps and Qs. Every employee that i can in contact with was friendly, knowledgeable, and attentive. Whether during the sale, or in Castle GMC is on their Ps and Qs. Every employee that i can in contact with was friendly, knowledgeable, and attentive. Whether during the sale, or in the down time, everyone made sure I was being helped and answered any questions I had. Never once did I feel like I was being pushed or jerked around in my time there. These guys are great! I highly recommend this dealership. More
by LMOEN6
Other Employees Tagged: Tom Hackett , Evan Moen
June 11, 2019
2018 GMC Sierra 1500 Denali Maricruz was very helpful and informative during the buying process. I would definitely refer anybody to this dealership. Thank you again for the stre Maricruz was very helpful and informative during the buying process. I would definitely refer anybody to this dealership. Thank you again for the stress free buying process. More
by BRADLEY.MILLER1984
Other Employees Tagged: Maricruz Roman
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